MyHiRelief レビュー 

MyHiRelief からの回答

4日前

Hi Nola,

Thank you for your review! We're glad to hear your order arrived safely.

We also appreciate your thoughtful feedback regarding the shipping carrier. Delivery methods may vary depending on the destination, and in some rural areas, DHL works with local postal services such as USPS to complete the final delivery. Your suggestion is valuable, and we'll share it with our team as we continue looking for ways to improve the delivery experience.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

3日前

Hi Marilyn,

Thank you for your 5-star review! We're delighted to hear that you're enjoying the cream and that it has met your expectations. We're also glad you found value in the promotion offered and decided to continue with the product.

Your feedback means a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

3日前

Hi Marge,

Thank you for your 5-star review! We're glad to hear that the product seems to be helping your husband with his leg discomfort and that you're seeing positive results from his experience.

We truly appreciate you sharing your feedback with us. Thank you for choosing MyHiRelief, and we wish your husband continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

4日前

Hi Dave,

Thank you for your review! We're delighted to hear that our support team was able to quickly clarify the confusion regarding your orders and provide the reassurance you needed. It's wonderful to know that their prompt responses made your experience a positive one.

We truly appreciate you taking the time to share your feedback. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

4日前

Hi Td,

Thank you for your review! We're glad to hear you enjoyed our advertisements and the variety we offer. We appreciate you taking the time to share your feedback and your support.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you all the best!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

4日前

Hi Kristin,

Thank you for your review! We're delighted to hear that you've experienced great relief with our product. Your feedback means a lot to our team and encourages us to continue providing quality products and customer service.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

3日前

Hi Ellen,

Thank you for your 5-star review! We're delighted to hear that your order arrived on time and that you're happy with the quality of the product. Your feedback means a great deal to our team.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

3日前

Hi Brian,

Thank you for your 5-star review! We're delighted to hear that everything went smoothly and according to your expectations. Your feedback is greatly appreciated and encourages us to continue providing a reliable experience for our customers.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

7日前

Hi Anton,

Thank you for sharing your feedback. We understand how disappointing it must have been not to experience the relief you were hoping for after using the product.

Results can vary from person to person, and while many customers report positive experiences, we recognize that no product works the same for everyone. We'd also like to clarify that the product size and quantity are listed on our website, and product images are intended to accurately represent the item customers receive.

Regarding our 90-Day Money-Back Guarantee, we honor eligible requests in accordance with the terms of our policy. I’d like to personally review this and see what I can do. However, we could not find an account matching the details listed on your Trustpilot profile, so I will investigate this further.

Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.

We appreciate the opportunity to assist you and look forward to resolving this matter.

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

4日前

Hi Alvin,

Thank you for your review! We're delighted to hear that the product has helped take the hurt away. Knowing that it's making a positive difference means a great deal to our team.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

3日前

Hi Donald,

Thank you for your 5-star review! We're delighted to hear that you love the product. Your support and kind words mean a great deal to our team.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

3日前

Hi Theresa,

Thank you for your 5-star review! We're delighted to hear that the product has been helping with your neck discomfort. Your positive experience and feedback mean a great deal to our team.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

3日前

Hi Nancy,

Thank you for your 5-star review! We're delighted to hear that you found our service easy, fast, and helpful. Providing a smooth customer experience is always our goal, and your kind feedback means a great deal to our team.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

3日前

Hi Alisa,

Thank you for your 5-star review! We're happy to hear that your order arrived quickly, securely packaged, and that your mother is enjoying the product.

We also appreciate your feedback regarding the subscription. We understand that having control over future purchases is important. Your subscription has already been cancelled. You will not receive any further charges or shipments.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish your mother continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

4日前

Hi Merleen,

Thank you for your review! We're delighted to hear that you love our products and customer service, and that the ankle, leg, and shoulder massagers have been wonderful for you.

We also appreciate you bringing the missing knee massager set to our attention. Upon checking, this has already been escalated to our Logistics team for follow‑up, and our support team has already reached out to provide you with an update.

Thank you for your attention and patience — we truly appreciate it.

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

3日前

Hi Patty,

Thank you for your 5-star review! We're delighted to hear that the cream has been helping provide relief and that you love the product.

We also appreciate you letting us know about your request to cancel future orders. I’d like to personally review it. However, we were unable to find an account matching the details listed on your Trustpilot profile.

Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

3日前

Hi Tania,

Thank you for your 5-star review! We're delighted to hear that you enjoy our Total Collagen Support and that it has been easy to add to your daily routine. Your feedback means a great deal to our team.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

3日前

Hi Magui,

Thank you for your 5-star review! We're glad to hear that you had a positive experience and felt an improvement while using the product. We truly appreciate you sharing your feedback with us.

Thank you for choosing MyHiRelief. We appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

3日前

Hi Helrn,

Thank you for your 5-star review! We're delighted to hear that your order arrived safely, was exactly as expected, and that you had a quick and efficient experience with us.

Your feedback means a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

MyHiRelief からの回答

7日前

Hi James,

Thank you for sharing your honest feedback. We understand how disappointing it must have been to receive an order with a missing item and not experience the results you were hoping for.

Results can vary from person to person depending on individual circumstances. We also take reports of missing items seriously and would appreciate the opportunity to review your order to ensure it is resolved appropriately.

I’d like to personally review this and see what I can do. However, we could not find an account matching the details listed on your Trustpilot profile, so I will investigate this further.

Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.

We appreciate the opportunity to assist you and look forward to resolving this matter.

Kind regards,

Aga
MyHiRelief