Ryan was very patient and knowledgeable throughout the process. We’re very happy with his service and have decided to go with MyHomeware for our tiles, timber flooring, vanity, bathwares and etc. etc.... もっと見る
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“I recently purchased tab views from this service and I am very satisfied with the results. The delivery was quick and everything was exactly as promised. It helped improve the visibility and engageme... もっと見る
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Staff knowledge of all products, efficiency in processing orders and understanding the customer's needs. I needed products urgently and was helped by Claire and Estha as,well as Jonathan. They ensure... もっと見る
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Great website but most of all, great returns policy. Knowing that returns can be easily facilitated is extremely helpful when you’re renovating and having to make a lot of decisions in a rush. Without... もっと見る
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企業情報
当該企業による記述
MyHomeware is an Australian-owned bathroom and home renovation supplier providing a wide range of quality products at competitive prices. We specialise in: Bathroom vanities Toilets and smart toilets Basins and tapware Shower screens LED bathroom mirrors Modular bathroom solutions Our product range is designed to support homeowners, renovators, builders and trade professionals across Australia. Why Customers Choose MyHomeware ✔ Extensive bathroom collection ✔ Modular mix-and-match design options ✔ Competitive pricing without compromising quality ✔ Reliable Australia-wide delivery ✔ Carefully palletised freight for safe transport ✔ Thousands of verified customer reviews MyHomeware focuses on practical renovation solutions that combine value, durability and modern design. Whether customers are completing a small bathroom upgrade or managing a full renovation project, we provide a complete and coordinated product range under one trusted brand. Our mission is to make bathroom renovations more accessible, more affordable and more efficient for Australian customers.
連絡先
Unit E,Gate B/21 Loyatle road, 2151, North Rocks, オーストラリア
- 0288501111
- admin@myhomeware.com.au
- myhomeware.com.au
4.8
優良
80件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very friendly and professional.
2026年2月3日
自発的なレビュー
Myhomeware からの回答
Hi Caroline,
Thank you for your kind words! We’re so glad you found our team friendly and professional.
At MyHomeware, we always aim to provide a smooth and reliable experience when choosing bathroom and home products, and your feedback truly means a lot to us.
We look forward to assisting you again in the future!
Warm regards,
The MyHomeware Team
Thank you Serene!
We recently purchased several bathroom and home fittings from My Homeware and had a very good overall experience.
Their product range is extensive, with a wide variety of styles and finishes available in one place. Pricing is highly competitive, we did considerable comparison before purchasing, and My Homeware consistently offered strong value without compromising on quality.
The exchange process was smooth and easy, which is important when making multiple design decisions across a project.
I would particularly like to acknowledge Serene, who supported us through consultation and delivery coordination. We are detail oriented and quite opinionated about our design choices, which can sometimes make the process longer than usual. Serene demonstrated exceptional patience and professionalism, responding to detailed questions across multiple discussions and timeframes.
Her communication was clear, prompt, and consistent. Importantly, she also offered thoughtful personal insight when appropriate, not pushing a sale, but helping us evaluate options from different perspectives. That level of engagement is rare and very much appreciated.
There was also an instance where we almost purchased bathroom plugs thinking they were uniquely designed robe hooks. Serene flagged the order because it seemed inconsistent with the rest of our selections and asked us to clarify the purpose before finalising it. That proactive step prevented us from going through the inconvenience of a return and refund.
Overall, a professional and well-managed experience. Thank you to Serene for her patience, diligence, and excellent customer service.
2026年2月14日
自発的なレビュー
Myhomeware からの回答
Hi Louie,
Thank you sincerely for taking the time to share such a detailed and thoughtful review. We’re truly pleased to hear that your experience with our bathroom and home fittings was a positive one from start to finish.
We’re glad you found our product range extensive and competitively priced. We understand how important value, quality, and design flexibility are when selecting bathroom fittings for a project, and it means a great deal to know we met your expectations.
It’s especially wonderful to hear your feedback about Serene. Providing professional consultation, clear communication, and proactive coordination is exactly the level of service we aim to deliver. Your example regarding the bathroom plugs is a perfect reflection of our team’s commitment to detail and genuine care — helping customers avoid unnecessary inconvenience is always a priority.
We truly appreciate working with clients who are thoughtful and design-focused, and we’re grateful for the opportunity to support your project.
Thank you again for your trust in MyHomeware. We look forward to assisting you with future bathroom and home renovation needs.
Warm regards,
MyHomeware Team
Great price on product and delivery
Great price on product and delivery. Very quick delivery time and delivery guy agreed to take the product all the way to the rear of the property for me.
2026年2月13日
自発的なレビュー
Myhomeware からの回答
Hi Sheldon,
Thank you so much for your wonderful feedback! We’re really glad to hear you were happy with both the pricing and the fast delivery.
It’s great to know our delivery team was able to assist by placing the product exactly where you needed it — we always aim to make the whole purchasing and delivery process as smooth and convenient as possible.
We truly appreciate your support and look forward to helping you again with your next bathroom or home project.
Best regards,
MyHomeware Team
Great Service
Ryan has always gone above and beyond to help make a smooth transaction each time for my clients and myself. From start to finish his expertise and advice is outstanding.
2026年2月13日
自発的なレビュー
Myhomeware からの回答
Hi Sunny,
Thank you so much for your kind words and continued support of MyHomeware.
We’re delighted to hear that Ryan has consistently provided outstanding service and helped ensure smooth transactions for both you and your clients. Delivering expert advice, reliable support, and a seamless experience from start to finish is exactly what we aim for in every bathroom renovation and home improvement project.
Your trust means a lot to our team, and we truly appreciate your recommendation. We look forward to assisting you and your clients again with quality bathroom products and professional service.
Warm regards,
The MyHomeware Team
Excellent collection at reasonable price
Excellent collection and range. They also have modular wares that one can mix and match. Competitive prices too.
2026年2月13日
自発的なレビュー
Myhomeware からの回答
Hi RAM,
Thank you for your wonderful feedback! We're delighted to hear you appreciated our extensive bathroom collection and wide product range.
At MyHomeware, we carefully curate modular bathroom wares that allow customers to mix and match vanities, basins, mirrors and accessories to create a personalised renovation solution. Offering competitive prices while maintaining quality is always our priority.
We truly appreciate your support and look forward to assisting with your next bathroom project.
Kind regards,
The MyHomeware Team
Best price
Best price, best product and super speedy freight wrapped up on its own pallet
2026年2月6日
自発的なレビュー
Myhomeware からの回答
Hi Dave,
Thank you for your fantastic feedback! We're so glad you found the best price and the right product for your project.
At MyHomeware, we work hard to offer competitive pricing across our full bathroom and home renovation range, while ensuring every order is carefully packed and securely palletised for safe freight delivery across Australia.
It’s great to hear your order arrived quickly and in perfect condition. We truly appreciate your support and look forward to helping with your next renovation project!
Kind regards,
The MyHomeware Team
Myhomeware からの回答
Hi Kevin,
Thank you for your kind words! We’re glad you had a positive experience with our team.
At MyHomeware, we’re committed to providing professional service and high-quality bathroom products, whether you’re renovating, building, or upgrading your space.
We look forward to assisting you again with your next project!
The products were excellent
The products were excellent. The girl, a probationer, who helped with our order was super friendly and completed the proceedings in a short time. Overall the experience was wonderful. We will definitely buy more products from here.
2026年2月12日
自発的なレビュー
Myhomeware からの回答
Hi Shaugata,
Thank you for your wonderful feedback! We’re so pleased to hear that you were happy with the quality of our products and that our team provided friendly and efficient service throughout your order.
At MyHomeware, we are committed to offering high-quality bathroom and renovation products together with a smooth and professional customer experience across Sydney.
We truly appreciate your support and look forward to helping you again with your future projects.
Prompt response
2026年2月9日
自発的なレビュー
Myhomeware からの回答
Hi Vineet,
Thank you for your kind feedback! We’re glad you were happy with our prompt response.
At MyHomeware North Rocks, we always aim to provide fast and reliable service for all bathroom, kitchen and renovation enquiries across Sydney.
We truly appreciate your support and look forward to assisting you again!
Excellent service
Best experience with my homeware. Excellent service and staff. Try to resolve the problem as much as they can.
2026年2月11日
自発的なレビュー
Myhomeware からの回答
Hi Amardeep,
Thank you for your wonderful feedback and for choosing MyHomeware.
We’re delighted to hear that you had the best experience with our team. Providing excellent customer service and doing our best to resolve any issues quickly and professionally is always our priority.
At our North Rocks showroom in Sydney, we aim to make every bathroom and renovation purchase smooth and stress-free.
We truly appreciate your support and look forward to assisting you again in the future.
— The MyHomeware Team
One of the best building needs store in Sydney …
One of the best building needs store in Sydney.
2026年2月11日
自発的なレビュー
Myhomeware からの回答
Hi BATTH,
Thank you for your kind words and for calling us one of the best building needs stores in Sydney!
At MyHomeware in North Rocks, we are committed to providing quality bathroom, kitchen and renovation products at competitive prices, along with friendly and professional service.
We truly appreciate your support and look forward to assisting you with your future building and renovation projects.
— The MyHomeware Team
Strange delivery by DHL
DHL drivers seem to prefer leaving a package somewhere safe or "safe"in their opinion even though with two cars on the driveway and the house ablaze with lights on to clearly indicate we were at home.
The note left by the door bell to say leave it behind the gate was just in case for some unseen emergency eventuality we had to pop out, which of course we didn't have to do in the end.
So my question has to be "Why are some dhl delivery drivers (and does it also happen with those of other companies too) so reluctant to ring the door bell or knock on the door and hand a package to the customer".
And don't they realise that by this TIP and RUN delivery way of doing things, they increase the chances of deliveries being stolen by opportunist thieves.
It should have been obvious we were at home with two cars in the driveway and the house ablaze with lights to make it perfectly clear we were at home.
2024年12月5日
自発的なレビュー
Myhomeware からの回答
Hi there,
Thank you for your feedback. However, we believe this review may have been posted on the wrong MyHomeware.
We are MyHomeware based in North Rocks, Sydney, Australia, and we do not operate in the UK nor manage DHL deliveries in that market.
It sounds like your experience relates to a UK-based company with a similar name. We kindly recommend contacting the correct retailer directly so they can assist you appropriately.
If you are located in Sydney, Australia and require any assistance regarding a MyHomeware order, please feel free to contact our local customer service team — we are always happy to help.
Kind regards,
MyHomeware Sydney Team
Was made to feel a liar!
Ordered a towel rail with summer kit element for one of our clients. It didn't work when fitted so was advised to purchase another one which I did. I was told that if I returned the orginal element, they would provide me with a full refund. I packaged and sent back the original element only to be advised that this 'was not' what we were sent and they were not willing to refund. Very disappointing and very poor interaction and them during the process. Will not be using them again and certainly will not be recommending them!
2024年9月12日
自発的なレビュー
Myhomeware からの回答
Hi,
Thank you for taking the time to share your experience.
We’re very sorry to hear about the situation you described. However, we would like to kindly clarify that MyHomeware Australia, based in North Rocks, Sydney, is a completely separate business from the UK company operating under a similar name.
We do not supply products to the UK market and have no affiliation with the UK-based MyHomeware.
It appears this review may have been intended for the UK business. If so, we would appreciate it if you could kindly review the listing and update it accordingly.
If there is any possibility that your purchase was made through MyHomeware Australia, please contact our customer service team directly so we can investigate and assist you properly.
We are committed to transparent after-sales support and always aim to resolve issues fairly and professionally.
Kind regards,
MyHomeware Team
North Rocks, Sydney
Bad customer service
I went to their North Rock location to place an order for new shower screens. I need help getting accurate measurements for the shower screen, however the sales lady was really unpleasant and did not speak politely, resulting in a very negative customer experience.
2024年7月8日
自発的なレビュー
Myhomeware からの回答
Hi,
Thank you for your feedback. Although this review was posted some time ago, we still want to acknowledge your experience.
We are truly sorry to hear that your visit to our North Rocks showroom in Sydney did not meet your expectations at the time. Providing clear guidance and respectful service — especially for measurements like shower screens — is very important to us.
Over the past few years, we have continued to strengthen our customer service training and showroom support processes to ensure every customer receives a professional and positive experience.
If you would still like to discuss this matter, we would be happy to hear from you.
Kind regards,
MyHomeware Team
We ordered the 710x450x205mm Black…
We ordered the 710x450x205mm Black Quartz Stone Kitchen Sink Double Bowl through catch.com from Superior Homeware on order no. #C45011709-A. The sink had cracks along fault lines and was unusable due to leaks. We contacted customer service as soon as our builder informed us (he confirmed it was caused during manufacture due to the type of cracks) and Superior Homeware said the product needed to be identified as faulty within 24 hours to be eligible for a return. We replied that the cracks weren't noticeable until a builder went to install it and water tested it finding micro cracks. We then received a response from customer service that had such poor grammar and a disrespectful attitude we were left confused and disappointed. We are now left with a sink fit for the bin and a hole in our benchtop. Superior Homeware weren't concerned about the poor quality of their product and I would personally not recommend this company due to their poor exchange policy and lack of customer service. Absolutely appalling service. STAY CLEAR!
2022年2月28日
自発的なレビュー
Myhomeware からの回答
Hi,
We’re very sorry to hear about the experience you described — that sounds incredibly frustrating, especially when it impacts your benchtop installation.
However, we would like to kindly clarify that MyHomeware Australia (North Rocks, Sydney) is not affiliated with Superior Homeware and we do not sell products via Catch.com.
It appears this review may have been intended for a different seller operating under a similar name.
MyHomeware Australia is an independent Sydney-based bathroom and kitchen showroom and we do not trade under the name “Superior Homeware”.
If this review was mistakenly posted on our listing, we would greatly appreciate it if you could kindly review and update it accordingly so the correct business can address your concern.
If there is any chance your purchase was made directly through MyHomeware in North Rocks, please contact our customer support team with your invoice details and we will be happy to investigate further.
We are committed to product quality and transparent after-sales support, and we take customer satisfaction very seriously.
Kind regards,
MyHomeware Team
I love this company
I love this company, that's very fine. The quality of their products is very good.I really like their product design
2021年6月17日
自発的なレビュー
the toilet flushes quietly
Flushing smoothly, the toilet flushes quietly, it saves a lot of water while flushing it ! Materials are very thick, sitting comfortable on toilet.XD
2021年4月23日
自発的なレビュー
smooth shower screen
The push and pull is very smooth
The tempered glass is polished very fine without burr
Simple style
BTW , delivery service quite good.
2021年4月12日
自発的なレビュー
Our remodel project got behind schedule…
Our remodel project got behind schedule when the tub we ordered from another vendor did not arrive (was lost in shipping and replacement was delayed as well). The tub we ordered from myhomeware on a Friday afternoon was delivered the following Tuesday, as promised. Would definitely recommend.
2021年1月26日
自発的なレビュー
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