Unacceptable delays, zero communication, and holding money hostage Review: I purchased a digital camera from Lola Camera back in July, and after waiting nearly four months, I have still received n... ãã£ãšèŠã
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Very very high pressure selling. My sister was pressured and crumbled spending 2k us dollars, I tried to stop her but she was influenced by the slick salesman. I bought one very expensive item for tig... ãã£ãšèŠã
LOLA is a great company. They have helped me educate my teen daughter on what natural products should go into a womenâs body. She has educated herself and has been very happy with using a natural cott... ãã£ãšèŠã
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I love Lola! When my husband and I cut chemicals and fragrances out of our home a few years ago, I knew my feminine products needed an upgrade. I love how simple and discreet the packaging is-- a big... ãã£ãšèŠã
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LOLA offers all-natural cotton tampons in a customizable subscription that delivers directly to your door. Customers pick their mix of light, regular, and super tampons, frequency of delivery, and number of boxes, and never have to worry about running out of tampons ever again. LOLA tampons are 100% cotton with no added synthetics, fragrance, or dyes. LOLA tampons are never treated with harsh chemicals.
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10003, New York, ç±³åœ
- help@mylola.com
- mylola.com
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Great at reminding me when items areâŠ
Great at reminding me when items are about to ship. Gives you two days to edit or skip order. Love the products.
2020幎9æ20æ¥
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LOLA ããã®åç
Hi Mandy,
Thanks so much for sharing your feedback with our team. We also care a great deal about using a natural product that we trust, and having one less thing to worry about every month. We're so glad to hear that you're loving your LOLA tampons and service!
If you have any questions or concerns in the future feel free to reach out to the CX team at help@mylola.com. We'll be happy to help!
Best,
Raven
LOLA customer team
I love all of Lolaâs products
I love all of Lolaâs products! Iâve gotten the tampons, wipes, condoms, and the daily supplement. The branding, packaging, and overall messaging of the brand is on point! Love these clean feminine products :)
2020幎9æ20æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi Leah,
Thank you for taking the time to submit a review of the majority of our product line! We are so glad to have you in the LOLA community and are thrilled to hear that you've had such a great experience thus far. Our Customer Team is always here to assist you when you need us!
Feel free to reach out to us at help@mylola.com if we can be of any assistance in the future!
Best,
Alixe
LOLA customer team
Nothing but GOOD to say aboutâŠ
I have nothing but good to say about the company all around. I feel more at ease around my period since Iâve signed up. Highly recommend!!!
2020幎9æ20æ¥
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LOLA ããã®åç
Hi Austin,
Thank you for taking the time to pass along a review. We love hearing from our customers. I am so glad to hear that the products and service are working well for you. We're grateful you're a part of our community!
Don't hesitate to reach out to our team at help@mylola.com if you need help with anything in the future!
Best,
Raven
LOLA customer team
The pantyliners are perfect for me
2020幎9æ19æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi Liz,
Thank you for passing along the sweet note. We love to hear about our customer's experience. I am so glad to hear that the products and services are working well for you. We're grateful you're a part of our community!
Best,
Annie
LOLA customer team
I've been purchasing regular and overnight pads
I've been purchasing regular and overnight size pads. I love that I can mix the my box from month to month. I never have a problem with my delivery date. I am very satisfied with the product in general. But, I wish the "wings" of the pads were thicker and extended more.
2020幎9æ19æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi NRD,
Thank you for sharing your positive experience with our team. We're so glad to hear that your LOLA subscription and products have been a good fit, and are thrilled to have you in the LOLA community!
Best,
Annie
LOLA customer team
what a difference these products make
what a difference these products make! I feel safer and experience fewer cramps than I have with traditional period products. Delivery is always on time and keeps my supply cabinet well stocked.
2020幎9æ19æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi Alexis,
Thanks for taking the time to submit your feedback. Weâre thrilled youâre just as excited as we are. Itâs always been our goal to provide as many women as possible with access to high-quality feminine care products.
Feel free to reach out to us at help@mylola.com if we can be on any assistance in the future!
Best,
Annie
LOLA customer team
Lola customer for life
Iâm so pleased with Lola. I love that I can customize the sizes in my box and that I can pause my subscription. Knowing Iâm using a safe and environmentally conscious product has made me a customer for life.
2020幎9æ19æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi Lindsay,
Thank you so much for your support and the time you took in writing this review! Weâre thrilled youâre just as excited as we are. Itâs always been our goal to provide as many women as possible with access to high-quality feminine care products.
Please feel free to reach out to us at help@mylola.com in the future if you have any questions or concerns!
Best,
Audra
LOLA customer team
Lola has good products that arrive onâŠ
Lola has good products that arrive on time. However, I have 2 complaints. One is that after I cancelled my recurring order (because I had too many in stock) they continued to send and charge my credit card even after cancelling multiple times at the website. My other complaint is that Lola is on a list of contributors to Donald Trump's campaign.
2020幎9æ19æ¥
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Loyal Lola customer :)
Iâve been using Lola tampons for about 4 years now I believe. My periods are always unpredictable, so the customizable assortment box has been ideal for me! My only suggestion would be to replace the plastic applicators with a more eco-friendly option :)
2020幎9æ19æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi Sec,
Thank you for taking the time to submit a review for LOLA. We're so glad to hear that your LOLA subscription and products have been a good fit, and are thrilled to have you in the LOLA community!
As a customer-first business, itâs always our priority to provide you with the highest quality products.
Feel free to reach out to us at help@mylola.com if we can be of any assistance in the future!
Best,
Raven
LOLA customer team
Customer for life
I love Lola products! They are safe and easy and Iâll be a Lola customer for life!
2020幎9æ18æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi Teagan,
Thank you so much for sending your support along to our team! Weâre thrilled youâre just as excited as we are. Itâs always been our goal to provide as many women as possible with access to high-quality feminine care products.
Our Customer Team is always here to assist you when you need us!
Best,
Raven
LOLA customer team
Simple, private, great products!
Love having these items delivered right to my front door. I appreciate the simplicity of changing or skipping orders when the stockpile gets too big. I love using products that are less harmful to my body and the environment. Keep up the good work!
2020幎9æ18æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi Hannah,
Thank you so much for your support! Weâre thrilled youâre just as excited as we are. Itâs always been our goal to provide as many women as possible with access to high-quality feminine care products.
We're so glad to have you in the LOLA community, and love to hear that you've had such a great experience. Our Customer Team is always here to assist you when you need us!
Best,
Annie
LOLA customer team
Only tampons and pads I use now
Ive been using LOLA now for over 1 year and I really like it, main reason I stared with LOLA was for natural and no chemicals in it all. I am pleased with the quality, packaging, flexibility of services and shipping.
2020幎9æ18æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi Jayna,
Thank you for taking the time to submit your feedback with our team. We're so glad to hear that your LOLA subscription and products have been a good fit, and are thrilled to have you in the LOLA community!
Best,
Annie
LOLA customer team
I have Been cursed with ovarian cystâŠ
I have Been cursed with ovarian cyst all my life and I could not understand why my doctors told me that it happens to a lot of women and I didnât like that as an answer so I went on the search for a trusting company that would help me understand what I was putting into my body I feel like Iâm part of a family with this company and I fully support there mission. I am raising two girls of my own and want them to understand more than I have ever known and give them a healthy future.
2020幎9æ18æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi Nicole,
Thank you for passing along your positive experience with our team. I am thrilled to hear about how we were able to help in a time of need and became a part of the family.
We're so glad to have you in the LOLA community! Our Customer Team is always here to assist you when you need us!
Best,
Audra
LOLA customer team
Lola has been amazing!
Lola has been amazing! I love the products, I feel great knowing they don't contain anything they shouldn't and the ordering process is so easy! I set up a recurring order and they always give me a reminder with enough time to check what I have and adjust as needed. Couldn't recommend this company more!
2020幎9æ18æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi Katherine,
Thanks so much for sharing your feedback. We, too, care a great deal about using a natural product that we trust and having one less thing to worry about every month. We're so glad to hear that you're loving your LOLA tampons, and are so glad you're part of our community!
Our Customer Team is always here to assist you when you need us. Feel free to reach out to us at help@mylola.com if we can be of any assistance in the future!
Best,
Raven
LOLA customer team
High quality products!
Love it - no complaints really. I feel confident that I'm putting better products into my body, and that I don't have to go to a store to get them! My only complaint is that the pads can be stickier.
2020幎9æ18æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi there,
Thank you for reaching out and sharing your experience with our team.
As a customer-first business, itâs always our priority to provide you with the highest quality products, and I apologize that our Pads did not meet your standards!
Our team does have a few follow-up questions for you, specifically with respect to your experience with our Pads w/ wings. That said, we would love for you to reach out to our team (at help@mylola.com) with any additional information you may have. We would appreciate any further insight into this situation, as we take product complaints very seriously.
Again, Thank you again for taking the time to submit!
Best,
Raven
LOLA Customer Team
Love!!!
Love having these clean products delivered right to my house!
2020幎9æ18æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi Hayle,
Thank you so much for your support! Weâre thrilled youâre just as excited as we are. Itâs always been our goal to provide as many women as possible with access to high-quality feminine care products.
Our Customer Team is always here to assist you when you need us!
Best,
Raven
LOLA customer team
I have used LOLA for a while
I have used LOLA for a while. I have very sensitive skin so I made the switch the the plastic applicators a while ago and never looked back. I live the automatic delivery and email reminder to adjust. The simple packaging is clean and looks great.
2020幎9æ18æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi Lauren,
Thank you for sharing your positive experience with our team. We're so glad to hear that your LOLA subscription and products have been a good fit, and are thrilled to have you in the LOLA community!
Best,
Raven
LOLA customer team
I love this company
I love this company. I love that I know what Iâm putting inside my body. I also love the convenience of it being delivered to my door so I never have to run out to the store, Iâm always stocked up. And I get to personalize my tampons for what I personally need. Genius!
2020幎9æ17æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi Heather,
Thanks so much for sharing your feedback. We, too, care a great deal about using a natural product that we trust and having one less thing to worry about every month. We're so glad to hear that you're loving your LOLA tampons, and are so glad you're part of our community!
Feel free to reach out to us at help@mylola.com if we can be of any assistance in the future!
Best,
Alixe
LOLA customer team
LOLA non-applicator tampons
I've tried several Lola products over the last several months and the tampons without applicator are my favorite item. I was unimpressed with the liners, as I found that the adhesive was almost non-existent. I do think that the tampon boxes should have even 2-5 more tampons in the box. I have a heavy flow and some months I finish the box of super tampons by my 4th day!
2020幎9æ17æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi Katherine,
Thank you so much for reaching out and letting us know about your experience!
As a customer-first business, this kind of insight helps us make sure we are providing our customers with services that best fit their needs. Any additional feedback you can provide us would be greatly appreciated!
Our team does have a few follow-up questions for you, specifically with respect to your experience with our liners. We would so appreciate any further insight into this situation, as we take product complaints very seriously. With this in mind, please reach out to us over email (at help@mylola.com) and we will follow up as soon as we can.
Again, thank you so much for sharing your concerns with us. We look forward to hearing from you soon.
Best,
Raven
LOLA Customer Team
I absolutely love Lola products
I absolutely love Lola products. I have ordered and tried almost all of their products and I have not been disappointed. Also best feature is the lake of toxic chemicals!
2020幎9æ17æ¥
èªçºçãªã¬ãã¥ãŒ
LOLA ããã®åç
Hi Tim,
Thank you for taking the time to submit a review to our team. We're so glad to have you in the LOLA community and are thrilled to hear that you've had such a great experience. Our Customer Team is always here to assist you when you need us!
Best,
Raven
LOLA customer team
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