I never received access during the $1 trial and have been charged over and over for months now. I have emailed several times with no response, I’ve text back several times with no response and I’ve tr... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Customer service does not address the questions that you ask. They also advise you that you will be charged a total of 3 payments per week and advised that 1 payment is for the program and the additio... もっと見る
企業が回答しました
I have been working toward repairing my credit for the last 30 years. Everytime I came into some money I would clear the slate and begin again only to repeat the pattern again and again. I would learn... もっと見る
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I recommend this program to anyone who wants to understand, fix and improve their credit. This program makes sure you understand what you are doing and why you are taking those steps to fixing/cleani... もっと見る
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企業情報
当該企業による記述
We are a comprehensive financial educational platform that helps people improve their finances, increase their cash-flow, and grow their net-worth over time.
連絡先
1100 Peachtree St NE, Suite 200, 30309, Atlanta, 米国
- (800) 835-0863
- reviews@mymoneyedu.com
- mymoneyedu.com
2.6
期待以下
132件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
MyMoneyEDU truly educates the client…
MyMoneyEDU truly educates the client about building, maintaining, and repairing their credit. They teach you how to grab every credit point you can, which keeps you alert on when and how you use it.
2023年4月6日
自発的なレビュー
MyMoneyEDU からの回答
Thanks for sharing your experience with us! We can't wait to witness you succeed in your credit journey! Please keep us posted on your progress. We love to hear success stories.
Cheers,
MyMoneyEDU Team
MyMoneyEDU からの回答
Awesome! We appreciate you sharing your experience with us. We are excited to see you achieve your credit score goals. Please keep us updated on your progress!
Cheers,
Kenney
Jill provides exemplary customer…
Jill provides exemplary customer service and answers my questions.
2023年3月14日
自発的なレビュー
MyMoneyEDU からの回答
Thank you for the 5-star review and letting us know how great Jill was in assisting you. Jill is a gem!
Cheers,
Kenney
Acceptable Customer Service
Jill provided excellent customer service and always responded back promptly.
2023年3月14日
自発的なレビュー
MyMoneyEDU からの回答
Hi Kalimah! Thanks for sharing your experience with us and leaving us a 5-star review! Please keep us posted on your progress, we love hearing success stories!
Cheers,
MyMoneyEDU Team
I paid $499.97 for a course that I…
I paid $499.97 for a course that I didn't receive access too, I received a call from someone who tried to upsell me to an higher cost program for business credit. No where in the seminar did anyone mention pay $500.00 down and you get billed monthly. The company has this robotic type email system for Customer Service that keeps send me emails talking about I can continue my education if I want to continue to pay. This is my last resort I'm reporting this company to the BBB, and any other Federal Agency because I am sick and tired of all the so call gurus charging outrages prices to get video content nothing to really study and mostly testimonies on the video. They are not providing any real substance and they are charging people thousand of dollars for coaching services, when they should just ask for coaching services upfront.
2022年6月19日
自発的なレビュー
MyMoneyEDU からの回答
Hi Sherry! We sincerely apologize for the the inconvenience. We truly value your business with us and there’s nothing we would love to do than to help you get the services you have paid for and be able to achieve your credit goals like other clients have shared in the previous reviews. Regarding the refund, we have responded to your email and provided some options as well but we have not received any response. Follow up email have been sent out too. We have also tried reaching out for a few times to further help you with your concern but we keep getting routed to your voicemail. Please know that we are all here to sort things out for you and check how we can further assist you. Again, we are deeply sorry for any inconvenience this may have caused you. We all hope to hear from you soon!
-MyMoneyEDU Team
The help was fast and to the point
2023年3月1日
自発的なレビュー
MyMoneyEDU からの回答
Thank you for your 5-star rating. We love hearing from our clients. Please keep us posted on your progress.
Cheers,
Kenney
MyMoneyEDU からの回答
Thanks for sharing your feedback about our service! We are so happy to hear about your experience!
Cheers,
Kenney
Jill was excellent!
Jill was professional, kind, patient, and was there to help. I appreciate her approach and understanding. She is a reflection, and left a good impression of the company she represents.
2023年2月23日
自発的なレビュー
MyMoneyEDU からの回答
Thank you so much for sharing your experience! Providing excellent customer service is what we strive to do daily. I will be sure to let her know what you stated in your review. Please keep us posted on your progress!
Cheers,
Kenney Conwell
Prompt response
The representative responded very promptly to my email and provided the information I need with clarity.
2022年10月20日
自発的なレビュー
MyMoneyEDU からの回答
Thank you for taking the time to share this positive rating, Lorraine! We love to hear from our clients! We're excited to witness you achieve your goals!
Cheers,
Kenney Conwell
Prompt response
2023年2月4日
自発的なレビュー
MyMoneyEDU からの回答
Thank you for taking the time to share this positive rating, Elton! We love to hear from our clients! We're excited to witness you achieve your goals!
Cheers,
Kenney Conwell
Excellence In Customer Service
It started with Justin who answered all of my questions. He was on time for every call. Then I met my account Manager Kendell and he gave me a thorough walk-through of my task. He also encouraged me to take advantage of all of the advanced knowledge provided in the courses. I work in the finance industry however; I have learned something new in every course I have watched.
2023年2月1日
自発的なレビュー
MyMoneyEDU からの回答
That's really great to know! We pride ourselves in taking care of our clients. I appreciate your support and your time to share your experience with our program. Please keep us posted on your progress.
Cheers,
Kenney Conwell
Jill was able to successfully help me…
Jill was able to successfully help me and went beyond duty to make sure I was take care of and satisfied with the outcome.
2023年1月25日
自発的なレビュー
MyMoneyEDU からの回答
Thank you so much for sharing your experience! Providing excellent customer service is what we strive to do daily. I will be sure to let her know what you stated in your review. Please keep us posted on your progress.
Cheers,
Kenney
Received amazing results in such a quick turnaround
Received amazing results in such a quick turnaround. Prompt responses and simple process
2023年1月14日
自発的なレビュー
MyMoneyEDU からの回答
Hey Jacqueline, thank you for the 5-Star Review! We love to hear when our clients are receiving amazing results in a short period of time. The program works when you follow our proven methods. Keep us posted on your success stories!
Cheers,
Kenney
Just learning something new an being…
Just learning something new an being self aware wanting to b better just buy joining this group
2023年1月10日
自発的なレビュー
MyMoneyEDU からの回答
Hey Timmy, thank you for the 5-Star Review! We are excited that you are learning new information from our group. We look forward to hearing some of your success stories.
Cheers,
Kenney
The experience I had was amazing it was…
The experience I had was amazing it was straightforward direct simple and honest
2022年12月28日
自発的なレビュー
MyMoneyEDU からの回答
Great! We appreciate you sharing your experience with us. We can't wait to witness you succeed in your credit journey! Please keep us updated on your progress!
Cheers,
Kenney
The best credit and financial literacy…
The best credit and financial literacy program that you will find. Thank you!
2022年12月21日
自発的なレビュー
MyMoneyEDU からの回答
We can't wait to witness you succeed in your credit journey, Rashad! Please keep us posted on your progress. We love to hear success stories.
Cheers,
Kenney
MyMoneyEDU からの回答
Awesome! We appreciate you sharing your experience with us. We are excited to see you achieve your credit score goals. Please keep us updated on your progress!
Cheers,
Kenney
A positive and memorable experience
The response time to my initial request was immediate and the matter resolved quickly as well. Overall the experience was pleasant and memorable.
2022年11月6日
自発的なレビュー
MyMoneyEDU からの回答
Thank you Pamela for the 5-Star review. We are pleased that you have had a pleasant and memorable experience working with us. We strive to provide an excellent customer experience. We look forward to your success in our program!
Cheers,
Kenney
Great support
2022年11月1日
自発的なレビュー
MyMoneyEDU からの回答
Thanks for sharing your experience with us, Tavious! We pride ourselves in taking care of our clients. We appreciate the 5-star review.
Cheers,
Kenney
Agreement Updates
Response time is everything. And it wasn't automated. Thank you for the human experience. Automation is nice, but human help can be the most efficient. Thank you!
2022年10月30日
自発的なレビュー
MyMoneyEDU からの回答
Thank you, Kelli, for the 5-Star review. The human touch in handling these types of transactions is most warranted. We appreciate the partnership!
Cheers,
Kenney
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