I never received access during the $1 trial and have been charged over and over for months now. I have emailed several times with no response, I’ve text back several times with no response and I’ve tr... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Customer service does not address the questions that you ask. They also advise you that you will be charged a total of 3 payments per week and advised that 1 payment is for the program and the additio... もっと見る
企業が回答しました
I have been working toward repairing my credit for the last 30 years. Everytime I came into some money I would clear the slate and begin again only to repeat the pattern again and again. I would learn... もっと見る
企業が回答しました
I recommend this program to anyone who wants to understand, fix and improve their credit. This program makes sure you understand what you are doing and why you are taking those steps to fixing/cleani... もっと見る
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企業情報
当該企業による記述
We are a comprehensive financial educational platform that helps people improve their finances, increase their cash-flow, and grow their net-worth over time.
連絡先
1100 Peachtree St NE, Suite 200, 30309, Atlanta, 米国
- (800) 835-0863
- reviews@mymoneyedu.com
- mymoneyedu.com
2.6
期待以下
132件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Open line of communication
Open line of communication, address my concern in a timely matter. Very quick to respond.
2022年10月24日
自発的なレビュー
MyMoneyEDU からの回答
Thank you so much for taking the time to leave us a 5-star review. We are happy to hear you had a positive experience!
Cheers,
Kenney
Great customer service
Due to unforeseen circumstances, I had to cancel the opportunity at this time and requested a refund. After reaching out to the support team, the response was quick and efficient. When the time is better, I will definitely utilize this service.
Thank you for a quick response time!
2022年10月23日
自発的なレビュー
MyMoneyEDU からの回答
Thanks for your kind words and for giving us a 5-star rating, Esther! We love hearing from our clients. We hope to work with you again soon!
Cheers,
Kenney
MyMoneyEDU からの回答
Thank you for the 5-star review and letting us know how great Ali was in assisting you. Ali is a gem!
Cheers,
Kenney
All I have to say is you guys are…
All I have to say is you guys are awesome! Quick responses, very serving....I love it!!
2022年10月4日
自発的なレビュー
MyMoneyEDU からの回答
Thanks Carter, for letting everyone know how you feel about our service. We pride ourselves in taking care of our clients. We appreciate your support and look forward to hearing about all of your success!
Cheers,
Kenney
Kendall is always great
Kendall is always great! Know his information or will find it! Provides the greatest customer service ever!
2022年9月19日
自発的なレビュー
MyMoneyEDU からの回答
Thank you so much for sharing your experience! I will be sure to let him know what you stated in your review. Please keep us posted on your progress.
Cheers,
MyMoneyEDU Team
Customer service does not address the…
Customer service does not address the questions that you ask. They also advise you that you will be charged a total of 3 payments per week and advised that 1 payment is for the program and the additional 2 are financing fees for the payment plan!!! This customer service is worst then getting an agent on the phone that has a severe foreign accent that barely speaks English 🤦🏽♀️
2022年9月19日
自発的なレビュー
MyMoneyEDU からの回答
Hi Latoya! We sincerely apologize for the confusion with the billing charges. It’s not the experience we wish to create for any of our customers. Please know that we appreciate your feedback. It will help us improve our services. We are glad that our team was able to get in touch with you yesterday and have resolved any misunderstanding with the charges. As discussed, our systems are not set up to charge 3 weekly payments instead, they were overlapped charges because of missed payments for the previous due dates. To prevent this from happening, clients can always reach out to us so we can help them with the payment schedule. We are happy that this issue has been sorted out and we are flattered to hear from you that you truly love the program. Please know as well that we have coached the representative who handled your concern and will make sure that this won't happen again. Thanks again for bringing it to our attention and allowing us to address it. We are diligently working on creating an amazing experience for our community. Always remember that we're here for you on this journey and we can't wait to witness you achieve your goals! Please keep us updated on your progress!
Cheers,
MyMoneyEDU Team
its a learning experience ill always…
its a learning experience ill always refer to. I'm only in module one but I'm learning so much. if i would have invested in this a year or two ago i would be much further. Kenny is the truth and the goat. his team is stellar and knowledgeable
2022年9月15日
自発的なレビュー
MyMoneyEDU からの回答
Hi Tinya! Thanks for sharing your experience with us and leaving us a 5-star review! We're glad to know that you're loving the program! Please keep us posted on your progress, we love hearing success stories!
Cheers,
MyMoneyEDU Team
I AM STILL NOT ABLE TO GET TO THE CHEX…
I AM STILL NOT ABLE TO GET TO THE CHEX SYSTEM SUPPRESSION LINK.
2022年9月15日
自発的なレビュー
MyMoneyEDU からの回答
Hi Ronnie! We are truly sorry for the inconvenience. Please know that we have responded to your email regarding this concern and have sent you the new link. Our team has also tried calling you to make sure that this issue is resolved and has sent you an SMS with the new link on it. Again, we apologize for the inconvenience. We want you to know that we appreciate your feedback. It will help us improve our services. Please reach out to support@mymoneyedu.com for any other questions or concerns. We're here to help you.
Cheers,
MyMoneyEDU Team
Satisfied
Supper has been great! They have been very courteous, efficient, and professional.
2022年8月28日
自発的なレビュー
MyMoneyEDU からの回答
Thank you for taking the time to share this positive rating, Stacey! We love to hear from our clients! We're excited to witness you achieve your goals!
Cheers,
MyMoneyEDU Team
Very impressed with what I’ve learned…
Very impressed with what I’ve learned so far. Keep up the good work
2022年8月27日
自発的なレビュー
MyMoneyEDU からの回答
Awesome! We can't wait to witness you succeed in your credit journey! Please keep us posted on your progress. We love to hear success stories.
Cheers,
MyMoneyEDU Team
Great Customer Service
Ali is who I received assistance from and she was super fast with responding and answering any questions I had. She also called me to ensure I was not having any issues with logging into the system. Give this lady a raise!!! 😁 MME will always be my #1
2022年8月25日
自発的なレビュー
MyMoneyEDU からの回答
Thank you so much for sharing your experience! Providing excellent customer service is what we strive to do daily. I will be sure to let her know what you stated in your review. Please keep us posted on your progress.
Cheers,
MyMoneyEDU Team
MyMoneyEDU program responded quickly…
MyMoneyEDU program responded quickly with my concern when I was not able to login into my dashboard. I was able to speak with an customer service rep on the phone and they created a ticket and sent several emails to make sure that the issue had been resolved.
2022年8月24日
自発的なレビュー
MyMoneyEDU からの回答
We pride ourselves in taking care of our clients. I appreciate your support and your time to share your experience with our program. Please keep us posted on your progress.
Cheers,
MyMoneyEDU Team
The response was Swift and transaction…
The response was Swift and transaction completed within an hour from initial contact.
2022年8月14日
自発的なレビュー
MyMoneyEDU からの回答
Thank you for taking the time to share this positive rating, Victoria! We love to hear from our clients! It's great to know that we are on the right track.
Cheers,
Kenney
I have been working toward repairng my…
I have been working toward repairing my credit for the last 30 years. Everytime I came into some money I would clear the slate and begin again only to repeat the pattern again and again. I would learn as I go but the learning curve to financial health is long and extensive now as I reach my senior years I need more practical habits and I am grateful for the help and encouragement. Sincerely, Joanne Esten
2022年8月10日
自発的なレビュー
MyMoneyEDU からの回答
Thanks for letting us know how our program is helping you, Joanne! We are excited to see you achieve your financial goals!
Cheers,
Kenney
ready to get this journey started
ready to get this journey started
stay tuned for great results
as i finally get back on the important path
2022年7月30日
自発的なレビュー
MyMoneyEDU からの回答
That's great! We can't wait to witness you succeed in your credit journey! Please keep us posted on your progress. We love to hear success stories.
Cheers,
Kenney
Couldn’t figure out how to get signed…
Couldn’t figure out how to get signed in after joining the academy and customer service was gracious enough to save me and help me get signed in. Thank you
2022年7月30日
自発的なレビュー
MyMoneyEDU からの回答
Thanks for sharing your experience with us, Barry! We pride ourselves in taking care of our clients. We are so excited for you in your credit journey! Please keep us posted on your progress.
Cheers,
Kenney
Very kind and helpful
Very kind and helpful, with a professional response time regarding my inquiry. Also appreciated the options offered in response.
2022年7月20日
自発的なレビュー
MyMoneyEDU からの回答
Thank you so much for taking the time to leave us a 5-star review. We are happy to hear you had a positive experience!
MyMoney Edu
Being that their are so many scammers in the world today, I was skeptical to follow through with working with MyMoneyEdu. After my consultation with Kenny, he made me feel comfortable so I decided to take a chance. From day one, these guys have been hands on! This isn’t your typical program where you watch videos, answer questions and move through the program. The live zoom calls and private Facebook page is simply amazing. You get any question answered with patience. Since joining the program, my credit scores have gone from low 600’s. I am proud to say that my highest credit score is 740 and my lowest score is 686. I’m confident that all of my scores will be over 800 soon.
2022年7月19日
自発的なレビュー
MyMoneyEDU からの回答
That's awesome! Congratulations on your progress, Robert! Thank you for trusting the process! We are confident you will achieve 800++ credit score soon.
Cheers,
Kenney
When I first joined MyMoneyEDU my…
When I first joined MyMoneyEDU my credit score was in the 500’s with about 18 hard inquires (my glass was extremely dirty). After watching the videos on how to better my credit score and applying what was being taught to me, my score started to change. I was properly guided how to use my credit card, I was taught how to clean my glass by making on time payments and paying past due payments. Once the payments was made, I was able to challenge the negative remarks on my credit report and I’m glad to say that my Identity IQ has my scores in the 700 Club. Thank you MyMoneyEDU for your guidance, instructions and wisdom.
2022年7月14日
自発的なレビュー
MyMoneyEDU からの回答
Thank you so much for sharing your feedback with us, Larry! We are always excited and looking forward to seeing you succeed in your credit journey!
Thanks and stay blessed!
Love this program!!
Love this program!! I just signed up for it and in the couple of days that I've been going through the educational videos, I've learned so much about my credit report, my scores and how to manage it all. I've been so clueless for years and I'm just starting to finally understand how it really works. The content is easy to understand and follow. My experience thus far has been great. Thank you for sharing the extensive knowledge!!!
2022年7月11日
自発的なレビュー
MyMoneyEDU からの回答
Hello Virginia, thank you so much for letting us know how our program is helping you. Continue to do the work and be consistent with the processes, we are confident that this will help you achieve a 700+ credit score. Please keep us posted on your progress. We love to hear success stories.
Cheers,
Kenney
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