This was an amazing tool to help me look for a job after being with one company for 20years. It was very easy to navigate and the results helped me tailor my cover letters to the jobs I was applying f... もっと見る
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This was very helpful tool that was very easy to use that helped generate a great cover letter and resume. I'll definitely recommend it to everyone
After making a call about cancelling the membership, I was offer to be discounted to pay for $4.95 instead of having to pay $23.95 for the membership. It was really nice of the guy who called last nig... もっと見る
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Requested for my subscription to stop. The company billed my card anyway. Please refund the payment. I haven't used the services since the first time. They returned the payment and canceled my subscri... もっと見る
企業が回答しました
企業情報
MyPerfectCoverLetter - Cover Letter Generator について
当該企業による記述
Millions of job seekers trust MyPerfectCoverLetter Cover Letter Generator to enhance their application and secure them an interview.
Writing a cover letter doesn’t have to be complicated. With our AI builder, you can select from a variety of professionally designed templates tailored to different industries and career levels. Our step-by-step process guides you through each section, helping you showcase your skills, experience, and personality in a way that stands out to employers, and eliminates the guesswork.
Take the first step toward landing your dream job. Your next opportunity is just a few clicks away!
連絡先
BOLD LLC, City View Plaza II, Ste 6000 48 Road 165 Guaynabo 00968, プエルトリコ
- 844.351.7488
- customerservice@myperfectcoverletter.com
- myperfectcoverletter.com
4.6
優良
1341件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for your insightful feedback regarding your experience using our platform. It brings us joy to know that you found our service valuable in identifying opportunities aligned with your career aspirations. We look forward to continuing to support you in your job search!
Warm wishes,
Customer Support Team.
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for your thoughtful feedback. We are very pleased to hear that you found the platform easy to use and helpful for creating resumes and cover letters. Providing intuitive tools that support users throughout their job search journey is extremely important to us, and we truly appreciate you taking the time to share your experience.
Best regards,
MyPerfectCoverLetter Customer Service.
The service was great
The service was great. Your site gave me what I needed. My only dissatisfaction was the hidden fee which I was unaware was an on-going monthly charge.
2026年5月7日
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for sharing your feedback and for your kind words about the service provided through our platform. We sincerely apologize for any frustration or disappointment regarding the subscription charges.
Our platform is designed to offer users full access to all features during a 14-day paid trial period. If the trial is not canceled within this timeframe, it transitions into a paid monthly subscription in order to maintain uninterrupted access. This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining transparency.
We recognize the importance of providing a clear and positive customer experience at every stage, and we remain committed to offering dedicated assistance whenever needed. We truly appreciate your feedback, as it helps us continue improving our communication and services.
Best regards,
MyPerfectCoverLetter Customer Service.
Need to make a quick cover letter
Need to make a quick cover letter, and MyPerfectCoverLetter was awesome.
2026年5月6日
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for taking the time to share your experience. We are delighted to hear that our platform was able to help you quickly create the cover letter you needed. Providing convenient and effective tools for our users is very important to us, and we truly appreciate your kind feedback.
Best regards,
MyPerfectCoverLetter Support Team.
Overall was pretty easy to use and set…
Overall was pretty easy to use and set up, I didn’t do anything . Pretty user-friendly And easy to set up
2026年5月6日
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for sharing your feedback with us. We are pleased to hear that you found the platform easy to use and user-friendly throughout the process. Our goal is to provide a simple and efficient experience when creating cover letters, and your comments are greatly appreciated.
Best regards,
MyPerfectCoverLetter Support Team.
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for sharing your feedback. We’re pleased to know that you found the process fast and efficient, and that the pricing felt accessible when getting started. We appreciate you taking the time to share your experience.
Kind regards,
Monster Team.
Great Tool to use thank you was able to…
Great Tool to use thank you was able to get my cover page and my resume done within the hour thank you
2026年5月5日
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for sharing your feedback. We’re pleased to know that you found the tool helpful and were able to complete both your cover page and resume within a short time. We appreciate you taking the time to share your experience.
Warm regards,
Monster Team.
Job Secured
This resource is fantastic and helped me get several interviews and ultimately 2 jobs. I would highly recommend it. Thank you so much!
2026年5月1日
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for your wonderful feedback. We’re thrilled to hear that the platform helped you secure interviews and ultimately land two jobs, congratulations on such an amazing achievement! Your recommendation means a lot to us, and we’re so glad we could support you along the way.
Wishing you continued success in your career!
Kind regards,
The MyPerfectCoverLetter Team.
Excellent program
Excellent program. Easy to use. Well done. Highly recommended. Not in need of the service monthly.
2026年4月28日
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for your feedback. We’re happy to hear that you found the program easy to use and would recommend it. We also understand that your needs may be occasional, and we appreciate you choosing our service when needed.
Best regards,
Customer Support Team.
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for your feedback. We’re glad to hear that you found the process fast and well guided. Your support means a lot to us.
Best regards,
Customer Support Team.
Helped me build a professional sounding…
Helped me build a professional sounding resume and cover letter. Provided a lot of useful prompts and examples for layouts.
2026年4月28日
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for your feedback. We’re pleased to hear that the platform helped you create a professional resume and cover letter, and that you found the prompts and layout examples useful throughout the process. We appreciate your support.
Best regards,
Customer Support Team.
Very helpful service
Very helpful service. I needed to cancel due to ongoing financial hardships. I would use this service again when things improve. Thank you.
2026年4月27日
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for your kind feedback. We’re glad to hear the service was helpful to you, and we truly appreciate your openness regarding your situation. If you would like to explore any special offers that may currently be available, please feel free to contact us at 844-351-7488. We hope to assist you again in the future.
Best regards,
Customer Support Team.
Super easy to use and very affordable
Myperfectcoverletter was very easy to use and helped me land a job much better than my current one. I would recommend it to anyone, especially those who feel they are not the best resume and cover letter creators. This takes a LOT of the tedious work out of the resume and cover letter creating.
2026年4月20日
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for sharing your experience. We’re glad to know that you found the platform easy to use and helpful in simplifying the process of creating your resume and cover letter. It’s great to hear that it supported you in improving your job application journey and made the task feel less time-consuming.
Warm regards,
Customer Support Team.
Shit is pretty dope
2026年4月21日
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for your feedback. We are very pleased to hear that you had such a positive experience using our service. Your support is truly appreciated and motivates us to continue providing tools that are both effective and easy to use.
Kind regards,
MyPerfectCoverLetter Customer Support Team.
Easier on Indeed.com and free
Easier on Indeed.com and free. I called a month ago to cancel my subscription that I hadn't realized would charge me $24/month. They said they canceled it. Fast forward a month, and I was charged $24 again. I called again, told them I had called a month ago and canceled. I was told they could refund only HALF of the money that was charged to my account, even though it was their incompetence that caused the charge. Absolutely ridiculous waste of money.
2026年4月16日
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
We sincerely apologize for any dissatisfaction experienced. We have located your account and confirmed that it has been canceled, no further charges will apply. You received an email confirmation about this information.
Upon further review, we have also provided you with a complete refund of the charge as a sign of goodwill. Please allow 7–10 business days for the refund to be available on your account. We greatly appreciate your feedback as it helps us identify and address any issues.
If you have any specific questions about your account or would like further clarification about our services, please don't hesitate to contact our support team directly at customerservice@myperfectcoverletter.com. We're here to help and want to ensure you have all the information you need to make the best decision for your career needs.
Best regards,
Customer Support Team.
My bad experience with billing and customer service.
I signed up for a 7-day trial (approximately $2) to create a cover letter. Six days later, I was charged CAD $42 without clear warning.
I attempted to cancel my subscription and contacted customer support multiple times. Initially, they repeatedly claimed they could not locate my account, despite me providing the correct email and account details. They also requested unnecessary information, including parts of my credit card number, asking for the first 6 and last 4 digits, which felt inappropriate.
After several back-and-forth emails, I mentioned that I had initiated a dispute with my bank. Only then did their responses change, and they began providing different explanations about my account status. The account was described as basic but I was still charged.
Despite trying to cancel and contacting support, I was charged a second time (another CAD $42). I ultimately had to contact my bank, cancel my credit card, and request a new one to prevent further charges.
This experience was frustrating and concerning due to:
* difficulty cancelling the subscription
* inconsistent customer support responses
* being charged after attempting to cancel
I recommend being very cautious when using this service.
2026年3月17日
自発的なレビュー
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
We are sorry to hear that you didn't have a smooth cancellation process. We sincerely apologize for any dissatisfaction you've experienced, and would like to offer further assistance and clarification.
Please note that charges apply only to accounts with an active subscription. You should be able to review your payment history at any time within your account settings.
To cancel your subscription within your account, please follow these steps:
Go to Settings.
Select Subscription.
Click on Cancel Subscription.
When the pop-up appears, choose Yes, Cancel My Account.
Once completed, your cancellation is confirmed and you will not be billed again.
To provide you with the support you need, please look for a message from Trustpilot asking for your account information. We are fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.
Best regards,
MyPerfectCoverLetter Customer Service Team.
MyPerfectCoverLetter was very helpful…
MyPerfectCoverLetter was very helpful with formatting and editing. Their resume designs were very professional. However, I am not sure if this attempt to hack my system was caused by your website or not, but someone locked my laptop, and I had to re-boot it in order to get back in. I am hoping that your security system is A1-the best?!
2026年4月13日
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for sharing your experience with us. We are pleased to hear that you found the platform helpful for formatting and editing, and that you appreciated the professional design of the documents.
We are sorry to hear about the situation you experienced with your device. While we cannot determine the cause from this context, we want to assure you that we handle all customer information and interactions with the utmost care, using strict security measures to protect user data.
Your feedback is very important to us and helps us continue improving our services.
Best regards,
MyPerfectCoverLetter Customer Service Team.
The Gentleman provided a great service
The Gentleman provided a great service. I was going to cancel my membership, but he took the time and showed me the benefits of it.
2026年4月16日
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for sharing your experience. We’re pleased to hear that the support you received made a positive difference and helped you better understand the value of the service. It’s great to know that the assistance provided was clear and helpful at the right moment.
Warm regards,
Customer Service Team.
Document was great Problem with billing…
Document was great Problem with billing I kept seeing debits on my account including the day i canceled my membership.
2026年4月11日
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for taking the time to share your feedback. We’re happy that you were satisfied with the quality of our document. We sincerely apologize for any confusion and inconvenience. We would like to take the opportunity to offer further clarification.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase. Our system only processes recurring charges for accounts that remain active during the billing period.
We have located your account and confirmed that it has been canceled; no further charges will apply. You received an email confirmation about this information.
We appreciate your patience and understanding. Should you require any further assistance, please do not hesitate to contact us at customerservice@myperfectcoverletter.com. We're here to help.
Kind regards,
MyPerfectCoverLetter Customer Support Team.
They designed cover letters to fit each…
They designed cover letters to fit each job application.
2026年4月16日
MyPerfectCoverLetter - Cover Letter Generator からの回答
Hello,
Thank you for sharing your experience. We’re pleased to hear that the cover letters were tailored to match each job application effectively. It’s valuable to know the customization helped you present your profile in a more targeted way.
All the best,
Customer Service Team.
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