MPF Europe レビュー 

155
•
TrustScore 5段階評価の3.5

3.4

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The pet frame was a birthday gift for my son. He was very happy with it as his older dog has crossed to rainbow bridge and he said this was a lovely reminder of his two dogs happily sitting together.... もっと見る

5つ星のうち1の評価

Professionnel de santé, j'ai commandé des pinceaux pour aller sur des manches de cette même marque. nous y avons passé beaucooup de temps entre le description et les photos. néanmoins a réception des... もっと見る

5つ星のうち5の評価

The amazing artists that create these portraits are just amazing and incredibly talented. I ordered one to mark 5 years after loosing our little Yorkshire Terrier Wotsit and I now look up at the walls... もっと見る

5つ星のうち5の評価

I've had two pictures done so far and plan to have another at some point. The service has been fantastic and the quality is exceptional. Both pictures truly sum up the characters of my pets perfectly.... もっと見る

企業が回答しました

企業情報

  1. ビジネス サービス

当該企業による記述

Create an abstract artwork of your own pet. Choose from different varieties and colors and upload your own photo! Custom posters for our four-legged friends!


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3.4

まあまあ

TrustScore 5段階評価の3.5

155件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.4

すべてのレビュー

(155)

過去12か月のレビュー数: 5件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Really displeased with my experience

Really displeased with my experience. I submitted photos and received proofs right away but they looked like something a child created (which could be endearing but seeing the examples on their website it just didn't compare). I expressed my concerns and kindly asked to cancel but it's been nearly a week and no reply! There's no contact number, the chat is a bot that sends FAQs and ends the chat, and obviously no reply to emails. Very disappointing.

*Update: they've since written to me (copying and pasting the same "sorry for your experience" jib jab) but refuse to acknowledge the issue. They say they're refund policy is within 2 days but I recieved my prrof and requested a refund within 45 hours. Still nothing.

2022年12月8日
5つ星のうち1の評価

Not worth the money

Item advertised as watercolour that “one of our artists will get to work on”. Item is actually a cheap print using a computer generated filter (I now see many other companies advertising the same).
Also had to contact them to chase up the digital copy that I should have received instantly.
Not worth the extortionate price, which they have just increased further!!

2022年9月26日
5つ星のうち1の評価

Really bad not received my item

Really bad not received my item. Nothing but excuses and no real effort to locate my item.

2022年8月26日
MPF Europe ロゴ

MPF Europe からの回答

Hi Johnny,
We are sorry to hear that you did not receive your portrait. From what we can see the delivery person has tried 2 times to hand the portrait to you, but they could not find you.
The portrait has been returned to sender a while ago.
Could you send us a email with subject "Trustpilot" about this?
Our customer service will pick it up immediately.
Greetings Team MyPetFrame

5つ星のうち4の評価

Beautiful print

Beautiful print, proof took a couple of changes to get what I’d originally asked for but it was worth it. Many thanks

2022年8月30日
MPF Europe ロゴ

MPF Europe からの回答

Hello Claire,

Thank you for the super good review! 😁 That makes us very happy. Have fun with your painting ! 😎

Greetings,
Team MyPetFrame

5つ星のうち5の評価

Beautiful art of my late dog

Beautiful art of my late dog, give us all a lot of happiness in these difficult weeks.
You adapt all our wishes in this picture. Thank you

2022年8月18日
MPF Europe ロゴ

MPF Europe からの回答

Hello Marzena,

How nice! That makes us very happy. We wish your enjoyment with the painting!!! 😇😍

Greetings,
Team MyPetFrame

5つ星のうち5の評価

Amazing thankyou so much highly…

Amazing thankyou so much highly recommended

2022年8月18日
MPF Europe ロゴ

MPF Europe からの回答

Hello Leanne,

Thank you for the super good review! 😁 That makes us very happy. Have fun with your painting ! 😎

Greetings,
Team MyPetFrame

5つ星のうち5の評価

BEAUTIFUL PICTURE ART

My picture was just what I asked for, stunning art. Excellent communications when the picture I uploaded was to blurry and kept me in the loop throughout the processes. We all we emotional when the picture of our beautiful dog Sunni, whom we lost was revealed. Many thanks

2022年8月18日
MPF Europe ロゴ

MPF Europe からの回答

Hello Tracey,

Thank you for the kind words! It's nice to read that our attention to customers is appreciated. We put a lot of time into it and it's good to read that this is noticed.
Have a nice day/evening for now and until the next order🌺 🤗 💖

Greetings,
Team MyPetFrame

5つ星のうち5の評価

Very pleased with our portrait .

Very pleased with our portrait .. made a lovely gift for my husband .. would definitely recommend 5* .. thankyou 😁

2022年8月11日
MPF Europe ロゴ

MPF Europe からの回答

Hello Hayley,

How nice! That makes us very happy. We wish your enjoyment with the painting!!! 😇😍

Greetings,
Team MyPetFrame

5つ星のうち5の評価

Award you 5 stars

Award you 5 stars, very happy. Good communication!!!

2022年7月28日
MPF Europe ロゴ

MPF Europe からの回答

Hi Alison,

Many thanks for the positive message! We wish you a lot of fun with your beautiful poster.

Kind Regards,
Team MyPetFrame.co.uk

5つ星のうち5の評価

Excellent product and customer service

I've had two pictures done so far and plan to have another at some point. The service has been fantastic and the quality is exceptional. Both pictures truly sum up the characters of my pets perfectly. One of my frames fell off the wall two days after hanging, breaking the glass, I was devastated. Customer service has been second to none and they sent me out a replacement frame so I could get my girl back up on the wall! Definitely recommend this company.

2022年7月18日
MPF Europe ロゴ

MPF Europe からの回答

Hello Hannah,

Thank you for the kind words! It's nice to read that our attention to customers is appreciated. We put a lot of time into it and it's good to read that this is noticed.
Have a nice day for now and until the next order🌺 🤗 💖

Kind Regards,
Team MyPetFrame.co.uk

5つ星のうち5の評価

Perfect product

Absolutely love my portrait. First class service throughout.

2022年7月15日
MPF Europe ロゴ

MPF Europe からの回答

Hello Angela,

Aaahw! What beautiful and kind words. 😇😍 That really makes us happy.

Kind Regards,
Team MyPetFrame

5つ星のうち5の評価

Absolutely beautiful like a piece if…

Absolutely beautiful like a piece if art. So happy and glad I got one done for my Coco, my Queen who sadly passed away a week ago so it's a perfect tribute to a beautiful soul which really shines in the artwork of Mypetframe.

2022年6月24日
MPF Europe ロゴ

MPF Europe からの回答

Hi Angela,

Many thanks for the positive message! We wish you a lot of fun with your beautiful poster.

Kind Regards,
Team MyPetFrame.co.uk

5つ星のうち5の評価

This was one of the best products I…

This was one of the best products I could buy for my husband he loved it so much thank you so much guys

2022年6月23日
MPF Europe ロゴ

MPF Europe からの回答

Hello Gregory,

Thank you for the kind words! It's nice to read that our attention to customers is appreciated. We put a lot of time into it and it's good to read that this is noticed.
Have a nice day for now and until the next order🌺 🤗 💖

Kind Regards,
Team MyPetFrame.co.uk

5つ星のうち4の評価

Amazing drawing would definitely buy…

Amazing drawing would definitely buy again but came in a cheap frame and the hooks on the back fell off as I opened it up but apart from that was absolutely beautiful

2022年6月22日
MPF Europe ロゴ

MPF Europe からの回答

Dear Chloe,

Thank you for your review, we are going to learn from this and hope to make your 100% satisfied next time.

Kind Regards,
Team MyPetFrame.co.uk

5つ星のうち5の評価

Absolutely love my picture

Absolutely love my picture! Bought for my husband’s 60th birthday, our dog is the love of his life, and he was very pleased with it. Arrived quickly too, as we are in UK
Thanks so much

2022年6月21日
MPF Europe ロゴ

MPF Europe からの回答

Hello!

Thank you Sarah! Glad you are satisfied, we do everything we can to keep our customers happy.🌺

Greetings,
Team MyPetFrame.co.uk

5つ星のうち5の評価

Lovely keepsake

We are absolutely delighted with the picture of our dog snoop who we lost this year due to illness.a wonderful reflection of him , well done

2022年5月10日

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