Some of my frames arrived damaged especially on the corners . They need to pack with corner protection. The print quality was fine. It took a while to arrive though from Germany and I was planning for... もっと見る
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I give it 4 stars. This is the value for money factor. The product is sent from Germany despite it suggesting otherwise, and I’m fine with that. Wait time was minimal and service was good. The missing... もっと見る
10/10 for actual product. Online range is great- so easy to upload the pics you want, I like you can adjust the sizing and formatting. From order to delivery was 1 week- so helpful for Xmas pressies.... もっと見る
企業が回答しました
Wow! I had decided that I needed to lower my expectations so as not to be disappointed. But when I received my order (10 88-piece jigsaws, each a different photo) I was absolutely blown away with the... もっと見る
企業が回答しました
企業情報
当該企業による記述
With over 15 years of experience, Mypicture.com.au specializes in turning your cherished memories into stunning wall art and personalized home decor. From elegant, framed prints to vibrant canvas prints, we offer a variety of ways to showcase your favorite photos. Looking for something unique? Our personalized blankets add a cozy touch to your space, while poster prints, and sleek metal prints provide a modern way to decorate your home. Each product is crafted with attention to detail, offering the perfect combination of quality and affordability to bring your memories to life in style. Whatever your vision, Mypicture.com.au has the perfect solution to enhance your home with personal, meaningful artwork.
連絡先
4.1
ほぼ満足
4834件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 80％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good quality
Good quality, good price and even though shipped from Germany to Australia arrived in good time.
2024年12月15日
Mypicture.com.au からの回答
It's fantastic to hear that the quality and price met your expectations. Timely delivery from Germany to Australia is indeed an achievement, and it's wonderful to know that your experience was so positive. Thank you for sharing your feedback.
The order process was very easy the…
The order process was very easy the final product was brilliant I have been telling everyone about your company and service . You definitely deserve the 5 star rating
2024年12月6日
Mypicture.com.au からの回答
It's wonderful to hear that the order process was seamless and that the final product met your expectations. We're delighted that you are sharing your positive experience with others. Your kind words and support truly mean a lot.
Precious family photo
Timely delivery, excellent product, very very happy with my family photo.
2024年12月9日
Mypicture.com.au からの回答
It's wonderful to hear that the timely delivery and excellent product have brought such happiness with your family photo. Your satisfaction is greatly valued, and it's a pleasure to know the photo met your expectations. Thank you for sharing your positive experience.
Mypicture.com.au からの回答
Delighted to hear about your positive experience with our product. It's great to know that it met your expectations perfectly. Looking forward to serving you again in the future. Thank you for your kind words and continued support!
Amazing!!
Customising my order and purchasing was so easy!
The price was fantastic, and shipping was a shorter wait time than expected!!
When I received my order, I was absolutely blown away. My custom framed canvas is beautiful and highly recommend to everyone to try out!!
2024年12月5日
Mypicture.com.au からの回答
Delighted to hear your experience was seamless and that the custom framed canvas exceeded your expectations. It's fantastic to know the price met your satisfaction and the shipping time was quicker than anticipated. Your recommendation means a lot, and it's wonderful to hear that you are pleased with your purchase. Thank you for sharing your positive experience!
Excellent quality
Easy to order and upload pictures. Good communication, packaging and delivery.
Excellent quality.
Live our big family picture!
2024年12月7日
Mypicture.com.au からの回答
Thrilled to hear about your positive experience with ordering and uploading pictures. It's wonderful to know that the communication, packaging, and delivery met your expectations. Delighted that you are enjoying the excellent quality of your big family picture! Your feedback is greatly appreciated and will be taken into account.
Mypicture.com.au からの回答
It's wonderful to hear about your easy purchasing experience. Thank you for sharing your positive feedback. We strive to provide a seamless process for our customers, and it's great to know that your experience reflected this effort. Your satisfaction is important, and we're pleased that you found the process straightforward.
Very Impressed with the quality
Fast delivery, the print came out beautifully, clear and exactly like the photo. Very impressed.
2024年12月5日
Mypicture.com.au からの回答
It's wonderful to hear that the delivery was fast and that the print met your expectations so well. We're thrilled that you found the clarity and likeness to the original photo impressive. Thank you for sharing your experience!
I spent hours yesterday and today…
I spent hours yesterday and today trying to get my photos onto canvas.
Today l have only got 3 photos done successfully!!! Why is my time being wasted!
My order no, AU 001900881528
2024年12月7日
自発的なレビュー
Mypicture.com.au からの回答
It sounds like your experience has been quite frustrating. We will contact you via email. If you could please send us your order number or contact information, it would help us get in touch directly. Your feedback will be taken into account as we continuously strive to improve our services. Thank you for bringing this to our attention.
Mypicture.com.au からの回答
It's wonderful to hear that you found the site easy to use and appreciated the fast delivery and great quality. Feedback like this encourages us to maintain high standards and continue providing efficient service. Thank you for sharing your positive experience.
Mypicture.com.au からの回答
Thank you for sharing your positive experience. It's great to hear that you found the product to be of high quality and that the shipping met your expectations. We appreciate your recognition of our pricing as well. Your feedback is valued and helps us continue to provide a satisfying experience.
Photo blocks that I ordered.
The Photo blocks that I ordered arrived within a week. The photo’s on the blocks are amazing and I’m very happy with my purchase. Only negative I have is that the blocks are a bit thinner than I expected. Other than that very pleased
2024年12月5日
Mypicture.com.au からの回答
It's wonderful to hear that the photo blocks arrived promptly and that you are pleased with the quality of the photos. Your satisfaction is important, and the feedback regarding the thickness of the blocks is valued. Thank you for sharing your experience, and we hope you continue to enjoy your purchase.
Blanket
I ordered a double and it was a size of a single, the material is disgusting.
It was meant to be a present for my father and I wasn’t happy when it arrived
2024年12月5日
自発的なレビュー
Mypicture.com.au からの回答
Thank you for sharing your thoughts on your recent order. We're sorry to hear that the item did not meet your expectations in terms of size and material. We will be reaching out to you via email to further discuss your experience. If you could provide your order number or contact information, it would help us address your concerns more effectively. Your feedback is valuable to us and will be taken into account.
Items look beautiful
Items look beautiful. Great size, good quality. Wasn’t quite what I thought I ordered but love it nonetheless the less!
2024年12月4日
Mypicture.com.au からの回答
What a delight to hear that you find the items beautiful and of good quality! It's wonderful to know you love them, even if they weren't exactly what you initially expected. Your satisfaction with the size and overall appeal means a lot. Thank you for sharing your positive experience!
I ordered a free stand acrylic photo…
I ordered a free stand acrylic photo and the item I received was not the free stand one. I need to use a holder like any other picture.
2024年12月5日
自発的なレビュー
Mypicture.com.au からの回答
Your feedback is important to us. We will contact you via email to address your concerns. Please send us your order number or contact information. Your experience with the acrylic photo not being the free-standing item you expected will be taken into account. Thank you for bringing this to our attention, and we look forward to resolving this for you.
Picture was easy to upload and…
Picture was easy to upload and instructions were clear and simple to follow.
My son loves his poster.
2024年12月1日
Mypicture.com.au からの回答
It's wonderful to hear that the process of uploading the picture was straightforward and that the instructions were clear. Knowing that your son loves his poster is truly heartwarming. Thank you for sharing your positive experience!
Mypicture.com.au からの回答
Thank you for sharing your positive experience. It's great to hear that you found our delivery services efficient and our canvases to be of high quality. We appreciate your feedback and are delighted that our products met your expectations.
Mypicture.com.au からの回答
Thank you so much for sharing your positive feedback. It's wonderful to hear that you enjoyed the service and found the turnaround time impressive. Your satisfaction with our offerings means a lot to us.
The quality of the canvas was fantastic…
The quality of the canvas was fantastic really clear and can see objects in the background that I hadn't noticed in the original photo
2024年11月26日
Mypicture.com.au からの回答
What a wonderful observation! It's great to hear that the quality of the canvas has brought out details you hadn't noticed before. Thank you for sharing your experience.
The pictures were all very loose and…
The pictures were all very loose and wrapping around frame was very amateurish
2024年11月22日
Mypicture.com.au からの回答
Thank you for sharing your thoughts. It's important to us that your experience with our product meets your expectations. The details about the pictures and their framing have been noted.
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