Speedy, helpful, friendly customer service when I contacted them. Best customer service I've received in a long time. I emailed to cancel subscription. They got back to me really quickly. Cancelled it... ãã£ãšèŠã
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j'ai interrompu mon abonnement depuis mars 2026, l'abonnement est bien confirmé comme inactif sur mon téléphone. Non seulement je continue à être prélevée tous les mois, mais je le suis 2 fois par mo... ãã£ãšèŠã
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The customer service was very helpful in what I was needing help in. Didnât take days to respond back which I think is great and really appreciated it.
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I thought my PlantIn subscription included an annual credit card charge. I sent an email asking for no future charges. I received a thorough explanation that my card was charged only at time of the s... ãã£ãšèŠã
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Caring for plants doesnât have to be complicatedâthatâs why we created PlantIn. Itâs more than just an app; itâs your go-to helper for keeping plants happy and healthy. Whether youâre a beginner or a seasoned plant parent, PlantIn has tools to make plant care simple and fun. You can identify plants instantly, set up custom care schedules, and even get expert advice when your plants need a little extra love. Weâre here to make your plant journey stress-free. Visit myplantin.com or download the app to explore everything PlantIn has to offer. Need help with watering? Want to know why your leaves are turning yellow? Weâve got you covered with easy-to-follow tips and advice. We also love hearing from youâevery PlantIn app review helps us grow. Got suggestions or even complaints? Donât hold back! Your reviews and ideas help us make PlantIn better for everyone. At PlantIn, our goal is simple: to help your plants thrive while making plant care easy and enjoyable for you. Download the app today and discover how fun and stress-free growing happy, healthy plants can be! ð±
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Florinis 7, Greg Tower, 1065, Nicosia, ãããã¹
- trust@myplantin.com
- myplantin.com
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Great Service
Though I believe the app needs a little more time to mature, basically false advertising. I am very pleased with the customer service. They got back to me fast and were very easy to talk to. I feel they tried to help to the best of their ability.
2026幎1æ22æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your thoughtful feedback! ð
Weâre glad to hear you had a positive experience with our customer service teamâthey truly strive to help as best they can. We appreciate your honesty about the appâs current state and are continually working to make it better for users like you.
Growing together,
The PlantIn Family ðº
Quick response to my feedback
Quick response to my feedback, and a great offer to try it out again to see if it will fit my needs. Very professional and courteous
2026幎2æ2æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Aww, thank you so much for your kind words! ð
Weâre really happy to hear our team responded quickly and offered you the chance to try again. Your feedback means a lot to us!
If you ever decide to give it another go or need any help, weâll be right here. Wishing you all the best!
PlantIn Team ð±
PlantIn app ããã®åç
Thanks so much for the kind words, Anja! ð
We truly appreciate you taking the time to share your thanks. If thereâs ever anything you need, weâre always here and happy to help!
PlantIn Team ð±
I felt the information I got from thisâŠ
I felt the information I got from this wasn't as helpful as I had hoped. Especially for the cost. It will be great for novice plant growers. Customer service is very responsive.
2026幎1æ31æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you for your honest and thoughtful feedback, Peggyð±
We appreciate you sharing both what worked and what didnât for you. We understand that the value may feel different depending on your experience level, and your input helps us improve our content for more advanced plant lovers as well. Weâre really glad to hear that our customer service was responsive and supportive. If you ever have specific suggestions or questions, weâre always happy to help at support@plantin.xyz. ð¿
Kind regards,
PlantIn Team
Excellent and useful App with greatâŠ
Excellent and useful App with great customer service ð
2026幎1æ29æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for the lovely feedback, Nutan! ð±
Weâre really happy to hear you find PlantIn useful and had a great experience with our customer service. Your support truly motivates our team to keep improving the app for plant lovers like you. Keep growing, keep glowing, and thanks for spreading the plant love! ðªŽð
Your PlantIn Team
Quick response.
2026幎1æ29æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Hey, green friend! ðªŽ
Weâre glad you appreciated the quick response from our team. Providing fast and helpful support is important to us. Keep nurturing those beauties!
Growing together,
The PlantIn Family ðº
I was charged a for a free trial andâŠ
I was charged for a free trial and later informed that they donât do free trials. It was misleading but after speaking with the team they sorted my issue efficiently and with friendliness. I am a continued customer
2026幎1æ29æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thanks for sharing your experience, Rachel! ð
Weâre sorry for the confusion around the free trial, but weâre glad our team could sort things out quickly and with a friendly touch. It means a lot to have you as a continued customer, and weâre always here to help whenever you need us!
PlantIn Team ð±
They were quick to reply
They were quick to reply, and took care of my problem after a couple short chats. I never got bounced around spending time dealing with dropped calls and being on hold. I am truly impressed with the efficiency they had in resolving my issue.
2026幎1æ27æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thanks so much for sharing your experience, Connie! ð
Weâre thrilled to hear our team could quickly and efficiently help you without any hassle. Making things smooth and easy for you is exactly what we aim for! If you ever need anything else, weâre just a message away.
PlantIn Team ð±
Your prompt reply was appreciated.
2026幎1æ29æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thanks for the 5 stars, Phyllis! ð¿
Weâre really glad our quick response helped you out. If you ever need anything else, donât hesitate to reach out - weâre always here to help!
PlantIn Team ð±
Iâm so impressed the their customerâŠ
Iâm so impressed the their customer service! Very helpful and responsive.
2026幎1æ27æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Dear Heather,
Thatâs wonderful to hearâthank you so much for sharing this!
Weâre really glad our team could be helpful and responsive to you. Providing friendly, effective, and timely support is very important to us, and it means a lot to know you felt well taken care of.
If you ever have questions or need assistance in the future, weâre always here to help!
PlantIn Team
I appreciate you being gracious andâŠ
I appreciate you being gracious and understanding why I canât use the app I need something that stays up to date on todayâs market because I sell some of my coins thank you Shirley Kopecy
2026幎1æ28æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thatâs wonderful to hear- thank you so much for sharing this, Shirley!
We truly appreciate your graciousness and understanding. We know how important it is to have up-to-date information, especially when youâre selling coins.
If you ever have questions or need assistance in the future, weâre always here to help!
PlantIn Team
Great Experience
I contacted customer service and they were lightning fast and very easy to work with!
2026幎1æ28æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thatâs fantastic to hear- thank you so much for sharing this!
Weâre thrilled that our customer service team was incredibly quick and effortless to collaborate with. Providing swift and seamless support is very important to us, and it means a lot to know you had a great experience.
If you ever have questions or need assistance in the future, weâre always here to help!ð±ð
PlantIn Team
It was good enough for theâŠ
It was good enough for the circumstances.
2026幎1æ15æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Dear Dave,
Thank you for sharing your thoughts!
Weâre glad to hear it was good enough for the circumstances.
Weâre always here to help make things better whenever you need us. Donât hesitate to reach out anytime!
PlantIn Team
It takes a real professional to listenâŠ
It takes a real professional to listen to your concerns and address them head-on. I love their Customer Service. Attentive. Effective. Professional.
2026幎1æ26æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Hi there,
Thank you so much for your wonderful feedback! ð
Weâre thrilled to hear our teamâs attentive, effective, and professional customer service made such a positive impression. Listening and addressing your concerns is what weâre here for!
Always happy to help whenever you need us.
PlantIn Team
Good they refund me without problem
Good they refund me without problem. Thankâs
2026幎1æ26æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thatâs great to hear - thank you!
Weâre really glad we could process your refund quickly and without any hassle. Our goal is always to make things smooth and stress-free.
If you ever decide to come back, weâd be happy to have you again. Thanks for sharing your experience! ð±ð
PlantIn Team
Never used
Never used whatever service you are charging me for. Please cancel!!!!!
2026幎1æ23æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Hello Murff,
Weâre really sorry for the frustration this caused!
We understand how upsetting unexpected charges can be, and weâre here to help make this right. Please donât worry - our support team can assist with canceling your subscription and reviewing the charge for you.
To do so, we kindly ask that you contact us directly at trust@myplantin.com with all relevant details, including the email addresses involved and any transaction references.
We appreciate you bringing this to our attention and are committed to assisting you in resolving it as quickly as possible.
Best regards,
PlantIn Teamð±
Excellent customer support
One thing I can certainly say about the customer service that I received from the Plantin app customer service representative is that she was really professional and amicable. She listened to my concerns, and I am very satisfied with my outcome.
2026幎1æ6æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Wow, thank you so much for sharing this! ð±
Weâre truly happy to hear that our customer service representative made you feel heard and supported. Providing professional, friendly, and caring assistance is very important to us, so your words mean a lot!
PlantIn Team ð±
I ordered the trial subscription
I ordered the trial subscription . I canceled it after 2 days . They took money out of my bank account 2 times already for the trial subscription and for a premium subscription. A total of $40.00 and continue to ignore my request for a refund . Itâs been almost a month and Iâve heard nothing from them and no refund . I would not recommend this app to anyone .
2026幎1æ8æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Dear Connie,
Thank you for sharing your experience. Weâre truly sorry for the frustration and inconvenience caused by the charges and the delay in resolving your refund request - we understand how upsetting this must feel.
This is not the experience we want for our users. We take billing and refund concerns very seriously, and weâd like to investigate your case as soon as possible. Please contact us directly at trust@myplantin.com with the email address used for your account, payment details, and any transaction references so our team can review the situation and work toward a resolution.
We sincerely apologize for the stress this has caused and appreciate you bringing it to our attention. Our goal is to ensure fairness, transparency, and proper support, and we hope to make this right.
PlantIn Team ð±
I tried the Plantin app and decided itâŠ
I tried the Plantin app and decided it wasn't for me. When I asked to cancel Plantin was very helpful no stress. It was canceled right away and refunded. I appreciate the way things were handled .
2026幎1æ14æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thanks for sharing your experience with us! ð±
Weâre glad to hear that canceling was easy, stress-free, and handled right away - along with your refund. Making sure things are smooth and respectful, even when someone decides not to continue, is really important to us.
We appreciate your kind words and the chance you gave PlantIn. If you ever come back, weâll be happy to welcome you!
Growing together,
Your PlantIn Family ð
When I submitted my question theyâŠ
When I submitted my question they responded right away.
2026幎1æ19æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Aww, thank you so much for your kind words! ð
Weâre really happy to hear that our team responded to your question right away. We love being here to help whenever you need us!
If you ever have more questions or need assistance, just give us a shout. Wishing you all the best!
PlantIn Team ð±
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