Very nice experience with this support. It's a very nice human communication, understanding and responding. Not some very bad AI :S And this support even human level has been very very good and supp... ãã£ãšèŠã
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I signed up for a trial for less than $9.99 to test the program. The next thing I knew, I was billed $49 for what I assumed must be an annual subscription. A month later, I received another $49 billi... ãã£ãšèŠã
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I am blown away by the quick response I received from Caroline. I was shown kindness and compassion with the issue l was having with my account. I was very impressed with Caroline's support in making... ãã£ãšèŠã
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I didnât know why I was paying $70 a month for what I thought was a onetime life purchase. It turned out I had 2 accounts. One I was paying monthly for. Itâs a shame the app didnât realize earlier how... ãã£ãšèŠã
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Caring for plants doesnât have to be complicatedâthatâs why we created PlantIn. Itâs more than just an app; itâs your go-to helper for keeping plants happy and healthy. Whether youâre a beginner or a seasoned plant parent, PlantIn has tools to make plant care simple and fun. You can identify plants instantly, set up custom care schedules, and even get expert advice when your plants need a little extra love. Weâre here to make your plant journey stress-free. Visit myplantin.com or download the app to explore everything PlantIn has to offer. Need help with watering? Want to know why your leaves are turning yellow? Weâve got you covered with easy-to-follow tips and advice. We also love hearing from youâevery PlantIn app review helps us grow. Got suggestions or even complaints? Donât hold back! Your reviews and ideas help us make PlantIn better for everyone. At PlantIn, our goal is simple: to help your plants thrive while making plant care easy and enjoyable for you. Download the app today and discover how fun and stress-free growing happy, healthy plants can be! ð±
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Florinis 7, Greg Tower, 1065, Nicosia, ãããã¹
- trust@myplantin.com
- myplantin.com
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Very friendly service.
2026幎4æ4æ¥
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PlantIn app ããã®åç
Aww, thank you so much for your kind words, Clarence! ð±
Weâre really happy to hear that you found our service friendly. Creating a warm and supportive experience means a lot to us.
Happy growing!
PlantIn Teamð¿
Réponse rapide du service client mais prix trop élevés.
La réponse rapide du service client mâa satisfaite, comme je ne comprenais pas la tarification des abonnements. On mâa proposé un prix de 9,99euros pour un an, il sâavÚre que le prix était que pour la période dâessai de 3 jours ! Jâai alors décidé de tout résilier et supprimer lâapplication. Les tarifs trop flous et beaucoup trop élevés.
2026幎4æ4æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you for your honest feedback ð±
Weâre glad to hear our support team responded quickly and helped clarify things for you. At the same time, weâre really sorry for the confusion around the subscription pricing - thatâs definitely not the experience we want you to have. We understand how frustrating unclear pricing can feel, and your feedback is very important in helping us improve transparency.
If you ever decide to give PlantIn another try, weâd be happy to support you every step of the way.
PlantIn Teamð¿
I was answered pretty quickly
I was answered pretty quickly. It is a fairly easy solution.
I
2026幎4æ3æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you for your feedback, Caryn! ð±
Weâre happy to hear that you received a quick response and that the solution was easy for you. Making things simple and stress-free is always our goal.
Happy growing!
PlantIn Teamð¿
I truly am thankful for the help
I truly am thankful for the help. I just would have liked it not to take several emails to get it done. Thanks to the person who helped me in the end. Itâs frustrating when people donât seem to understand your request. If I could have downloaded the app I would have, and there would not have been a problem.
2026幎3æ31æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you for your honest feedback, Barbara ð±
Weâre really glad to hear that you received the help you needed in the end and that our team was able to support you. At the same time, weâre truly sorry that it took several emails to resolve your request and that the process felt frustrating â we understand how important it is to be understood quickly and clearly.
We appreciate you sharing this with us, and weâll use your feedback to improve our communication and overall experience. If thereâs anything more we can assist you with, please donât hesitate to reach out to us at trust@myplantin.com â Weâre here to help.
PlantIn Team ð¿
I am happy with grate customer support
I am happy with grate customer support. I like the offer they did. Thanks & appreciate your Help.
2026幎3æ30æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your kind words, Mahendra!
Weâre really glad to hear that youâre happy with our customer support and that you liked the offer provided. Making things easier and more valuable for our users is always our priority.
We truly appreciate your trust in PlantIn.
PlantIn Team ð¿
I KNOW IT TOOK A WHILE TO CANCEL MYâŠ
I KNOW IT TOOK A WHILE TO CANCEL MY SUBSCRIPTION BUT EVERYONE AT CUTOMER SERVICE WERE KIND AND PATIENT WITH ME AND WE FINALLY HAVE THINGS RESOLVED.
2026幎3æ31æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your feedback, Debbie!
Weâre really glad to hear that, despite the delay, our customer service team was kind and patient, and that everything was ultimately resolved. Providing supportive and understanding assistance is always our priority.
We truly appreciate your patience and your trust in PlantIn.
PlantIn Team ð¿
PlantIn app ããã®åç
Thanks for sharing your feedback, Mohammed!
Weâre delighted to hear that you experienced a super-fast response. Providing quick and efficient support is always our priority, and itâs wonderful to know it made a positive difference for you.
Thank you for taking the time to share your experience â it truly means a lot to us.
PlantIn Team ð±
Disfrute mucho por unos meses la app
Disfrute mucho por unos meses la app , pero dejo de serme
Ãtil , no le doy 5 estrellas por un tema de cobros después de solicitar la cancelación .
Hasta este momento la repuesta fue rápida y muy amables
2026幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you for your honest feedback, Cris ð±
Weâre really glad to hear you enjoyed the app for some time and that our support team has been quick and helpful. At the same time, weâre truly sorry for the confusion with the charges after your cancellation request - thatâs definitely not the experience we want for you.
Weâd be happy to take another look at your case and make sure everything is properly resolved. Please feel free to reach out to us anytime at trust@myplantin.com - weâre here to help and make things right.
PlantIn Team ð¿
Scam company
Scam company! Will charge you without consent or confirmation. Than they will lie thay you initially paid for trial days (that was advertised as free trial for 3 days)- they denie it and wot stop chraging! Beware! Dont subscribe!
2026幎3æ5æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Greetings,
We apologize for any inconvenience caused and understand that unexpected charges can be concerning. However, please note that subscriptions are activated based on the terms accepted during sign-up, including the automatic renewal conditions clearly presented during the trial registration process.
Please feel free to contact us directly at trust@myplantin.com so we can assist you further. Weâre committed to addressing concerns transparently and finding a fair resolution.
PlantIn Team ð±
Soddisfatta del servizio cliente di Plantin
Soddisfatta del servizio cliente di Plantin perché c'Ú stato un piccolo fraintendimento che mi Ú stato risolto con professionalità e disponibilità .
Grazie di tutto
2026幎3æ26æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your kind words, Maria!
Weâre delighted to hear that you were satisfied with PlantInâs customer service and that the misunderstanding was resolved with professionalism and helpfulness. Making sure our users feel supported and have a smooth experience is always our priority.
We truly appreciate your feedback and your trust in PlantIn.
PlantIn Team ð¿
Thank you for clarifying and refundingâŠ
Thank you for clarifying and refunding the charges which I did not understand. Thank you for your quick cooperation. Bless you.
2026幎3æ25æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your kind words, Mary!
Weâre delighted to hear that we were able to clarify the charges and assist you with the refund quickly. Providing clear communication and supportive service is always our priority, and itâs wonderful to know you had a positive experience.
We truly appreciate your feedback and your trust in PlantIn.
PlantIn Team ð¿
E' una truffa
E' una truffa. Non ho sottoscritto alcun abbonamento neppure per un periodo di prova invece mi hanno addebitato 42,69 â¬. Contattato il supporto clienti per il rimborso pretendono la sottoscrizione di un altro contratto del valore iniziale di 5⬠che comporterà il costo di 40⬠al mese fino alla risoluzione e cancellazione del contratto.
2026幎3æ25æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you for leaving the review, Enza!
Weâre sorry to hear about your experience and understand how concerning unexpected charges can be. This is certainly not the experience we want for our users. If something went wrong or wasnât clear, we would truly appreciate the opportunity to review your case and clarify what may have happened.
Our support team is here to help and can take a closer look at your account and billing details to work toward a fair resolution.
Please feel free to contact us directly at trust@myplantin.com
so we can assist you further. Weâre committed to addressing concerns transparently and resolving issues as quickly as possible.
PlantIn Team ð±
I would prefer to have my moneyâŠ
I would prefer to have my money returned however I do understand their stance. In response to my query I found them to be empathetic, kind and understanding. They approached me with courtesy and professionalism. Than you.
2026幎3æ24æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
We truly appreciate your grace and kind words, Debbie.
While we understand the disappointment regarding the refund, we are so glad our teamâs empathy, kindness, and professionalism made the process easier for you.
Thank you for recognizing our efforts to handle your query with the courtesy you deserve.
Kind regards,
PlantIn Team ð¿
I appreciate the support and flexibility
I appreciate the support and flexibility to cancel the subscription as requested
2026幎3æ10æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your kind words, Janet!
Weâre delighted to hear that you appreciated the support and flexibility in handling your subscription cancellation. Making sure our users feel supported and have a smooth experience is always our priority.
We truly appreciate your feedback and your trust in PlantIn.
PlantIn Team ð¿
Great customer service!
I had a subscription issue which was handled very quickly with one of their service reps. No hassle, and the issue was resolved! Great customer service!
2026幎3æ22æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your kind words, Claudette!
Weâre delighted to hear that your subscription issue was handled quickly and without any hassle. Providing smooth, efficient support is always our priority, and itâs wonderful to know you had such a positive experience with our team.
We truly appreciate your feedback and your trust in PlantIn.
PlantIn Team ð¿
Very kind lady helping me with aâŠ
Very kind lady helping me with a problem - thank you
2026幎3æ22æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thanks for sharing your kind feedback, Lorri!
Weâre so happy to hear that you had a positive experience and that our team member was able to help you with your problem. Providing friendly and supportive assistance is something we truly care about, and itâs wonderful to know that came through.
Thank you for taking the time to share your experience â it really means a lot to us.
PlantIn Team ð±
Io continua ad avere spese per laâŠ
Io continua ad avere spese per la vostra app ...non riesco a disdire abbonamento...voglio spiegazione e rimborso. ..
2026幎3æ20æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Dear Claudia, reading about charges hurts our hearts ðð±
We messed up with the subscription, and we own that. Would you be open to connecting at trust@myplantin.com? We'd love to understand more and make things right for you. Your experience matters to us!
Sincerely sorry,
PlantIn Team ð¿
Easy refund
I had a question about how I was being billed and they helped me with that so fast and it was so painless and very much appreciated. my issue was resolved in less than 10 minutes.
2026幎3æ19æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thanks for sharing your positive feedback, Leslie.
We're so glad to hear that your billing question was resolved quickly and smoothly. Our team strives to make support as easy and efficient as possible, and itâs wonderful to know you had a positive experience.
Thank you for sharing your feedback - it really means a lot to us.
PlantIn Team ð±
No frustrating run around
The matter was handled very quickly and the agent was very helpful in resolving my issues.
2026幎3æ18æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you for your kind words, Cynthia. ð¿
We're thrilled to hear that our team could assist you quickly and effectively. Your feedback means a lot and motivates us to keep providing helpful support.
PlantIn TeamðªŽ
Thanks for help me
2026幎3æ18æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your kind words, Taras!
Weâre really glad our team could help you and make things easier. Your satisfaction is always our priority, and it means a lot to know we could support you.
We truly appreciate your trust in PlantIn.
PlantIn Team ð¿
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