Very nice experience with this support. It's a very nice human communication, understanding and responding. Not some very bad AI :S And this support even human level has been very very good and supp... ãã£ãšèŠã
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I signed up for a trial for less than $9.99 to test the program. The next thing I knew, I was billed $49 for what I assumed must be an annual subscription. A month later, I received another $49 billi... ãã£ãšèŠã
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I am blown away by the quick response I received from Caroline. I was shown kindness and compassion with the issue l was having with my account. I was very impressed with Caroline's support in making... ãã£ãšèŠã
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I didnât know why I was paying $70 a month for what I thought was a onetime life purchase. It turned out I had 2 accounts. One I was paying monthly for. Itâs a shame the app didnât realize earlier how... ãã£ãšèŠã
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Caring for plants doesnât have to be complicatedâthatâs why we created PlantIn. Itâs more than just an app; itâs your go-to helper for keeping plants happy and healthy. Whether youâre a beginner or a seasoned plant parent, PlantIn has tools to make plant care simple and fun. You can identify plants instantly, set up custom care schedules, and even get expert advice when your plants need a little extra love. Weâre here to make your plant journey stress-free. Visit myplantin.com or download the app to explore everything PlantIn has to offer. Need help with watering? Want to know why your leaves are turning yellow? Weâve got you covered with easy-to-follow tips and advice. We also love hearing from youâevery PlantIn app review helps us grow. Got suggestions or even complaints? Donât hold back! Your reviews and ideas help us make PlantIn better for everyone. At PlantIn, our goal is simple: to help your plants thrive while making plant care easy and enjoyable for you. Download the app today and discover how fun and stress-free growing happy, healthy plants can be! ð±
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Florinis 7, Greg Tower, 1065, Nicosia, ãããã¹
- trust@myplantin.com
- myplantin.com
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Great Support
I needed assistance from customer service via email. I received a response within 5 to 10 minutes every time. Their customer service is second to none. I've never had any companies customer service response so quickly. They resolved my problem with professionalism and kindness.
2026幎3æ6æ¥
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PlantIn app ããã®åç
Wow, thank you so much for such wonderful feedback, Kay! ð±
Weâre truly happy to hear that our support team could respond so quickly and assist you with professionalism and kindness. Providing fast and caring help to our users means a lot to us, so your words really made our day. Weâre also glad we could resolve your issue smoothly.
PlantIn Team ð±
Satisfied
You answered and canceled this subscription without any hassle. Thank you!
2026幎3æ6æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your kind message, Carol! ð±
Weâre really glad to hear that the cancellation process was quick and hassle-free for you. Our team always aims to make things as smooth and straightforward as possible.
Wishing you all the best!
PlantIn Team ð¿
Cancellation
Immediately received respond and refund for cancellation
2026幎3æ6æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you for your feedback, Gina! ð±
Weâre glad to hear that your request was handled quickly and that the refund was processed promptly after cancellation. Our team always aims to make the process as smooth and stress-free as possible.
Take care and happy growing!
PlantIn Team ð¿
Customer service is excellent!
Customer service is excellent. Listened to me, the customer. Very satisfied with resolution of issue. I will use their app/service in the future, but not for now. Thank you to all involved!
2026幎2æ27æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your fantastic feedback, Linda! ð
Weâre delighted to hear that our customer service truly listened to you and provided a resolution that left you satisfied. It means a lot to us that you had a positive experience, even if you wonât be using the app for now.
A big thank you from our entire team for sharing your kind words!
PlantIn Team ð¿
Good Response from Customer Services
My query was answered and customer services were very helpful.
2026幎3æ4æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your wonderful feedback, Kathy! ð
Weâre thrilled to hear that your query was answered and that our customer service team was helpful. Our team works hard to provide friendly and effective support, and your kind words mean a lot to us!
Weâre always here whenever you need us!
PlantIn Team ð¿
Good customer service
Good customer service. Responding promptly, and resolving the problem
2026幎3æ4æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your amazing feedback, Teresa! ð
We absolutely love hearing that you found our customer service prompt and helpful! Our team works hard to respond quickly and resolve issues, and your kind words truly mean a lot to us.
Weâre always here whenever you need us!
PlantIn Team ð¿
Buonasera non acquistate nessun periodoâŠ
Buonasera non acquistate nessun periodo di prova perché dal quel
Momento la fantomatica PLANTIN vi ruba i soldi dal vostro conto senza aver richiesto nessun abbonamento dopo averti preso i tuoi soldi la lâoro politica di rimborso non esisiste come vogliamo definirli questi questi soggetti della PLANTIN ( delinquenti e ladri)
2026幎2æ27æ¥
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PlantIn app ããã®åç
Dear Giovanni,
Weâre sorry to hear about your frustration and understand how concerning unexpected charges can feel. However, we would like to clarify that subscriptions only activate according to the terms agreed to at sign-up, including automatic renewal details outlined during the trial registration process.
If a charge occurred and you believe it was in error, we encourage you to contact our support team at trust@myplantin.com directly so we can review your account, confirm the subscription status, and issue any applicable refund. We are committed to resolving concerns fairly and transparently.
PlantIn Team ð±
They fixed my issue very fast
They fixed my issue very fast and , were nice about it
2026幎3æ1æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your feedback, Samuel! ð
Weâre glad to hear that your issue was fixed quickly and that our team was kind and supportive throughout the process. Providing fast and friendly service is always our priority!
Weâre here anytime you need us!
PlantIn Team ð
Plantin Scam!
When I signed up for Plantin it was on an ad which took me to their website. Used my credit card thru ApplePay. Was prompted to download the app on Appleâs App Store which I did. They charged the credit card the day I signed for the $9.99 3 day âfree trialâ 2/11 and then a larger amount of $49.99 on 2/14. Emailed them and they said they would cx subscription but could not refund me. Then I later found out they had charged me 2X thru Apple Subscriptions on 2/15 & 2/22 which duplicated the first credit card charge and was AFTER they assured me they cancelled on their end and would not put thru anymore charges! So they were actually double-dipping in their charges to me! What was supposed to be a 3 day free trial turned into $81.16 between the 2 payment methods. I had no knowledge they were billing 2 different payment methods. In addition they offered me a yearâs subscription free and to contact them if I was interested, but no response. On Applesâ subscription area, they show a a whole list of subscription pricing for this company, too. All different rates for the same lengths of times! The companyâs phone number doesnât work and they no longer respond to emails. I am pursuing refunds thru Apple Subscriptions & the credit card now. They have been very helpful in resolving this. Stay away from Plantin! They are scammers!
2026幎2æ11æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you for taking the time to share your detailed experience, Alexandria.
Weâre truly sorry for the frustration and concern caused by the charges you described. Our platform aims to be transparent about all charges and subscriptions. The subscription terms and conditions, including the details of any charges, are visibly displayed on the sales screen before the purchase is finalized. We also ensure that explicit consent is obtained before any charges are applied.
We take concerns about duplicate or unexpected charges very seriously and want to ensure your case is reviewed thoroughly. We kindly ask you to contact us directly at trust@myplantin.com. Please know that our intention is never to cause confusion or inconvenience, and we do not support duplicate billing practices. We are committed to reviewing each case carefully and providing clear explanations regarding subscriptions and payments.
We appreciate you bringing this to our attention and hope to assist you further as quickly as possible.
PlantIn Team ð±
Quickly refunded- GREAT CUSTOMER SERVICE!!!!
I did the trial with this app and it really does what it says! However, due to circumstances changing our family's finances I had to cancel my subscription! After requesting a refund and cancelation, they responded the next day and were very courteous! Thank you so much!! For those of you letting the app... enjoy it!! It is well worth it!!!
2026幎2æ24æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your wonderful feedback, Crystle! ð
Weâre thrilled to hear that you had a positive experience and that our team was able to process your refund and cancellation quickly and courteously. We completely understand that circumstances change, and we truly appreciate your kind words and recommendation.
If the time is ever right again, weâd be happy to welcome you back!
Weâre here anytime you need us!
PlantIn Team ð¿
Customer service is the bomb!
2026幎2æ23æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your amazing feedback, Deshon! ð
We absolutely love hearing that you think our customer service is the bomb! Our team works hard to provide fast, friendly, and helpful support, and your words truly mean a lot to us.
Weâre here anytime you need us!
PlantIn Team ð¿
Feronique
Feronique was the only customer service person that I found helpful. I felt like a number to the other agents that I dealt with.
2026幎2æ23æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you for sharing your feedback, Brianne. ð±
Weâre truly sorry to hear that some of your interactions made you feel like just a number. Thatâs never the experience we want for our users. Every person who reaches out to us deserves attentive, respectful, and personalized support.
Weâre very glad to hear that Feronique was helpful and made a positive difference in your experience. Weâll be sure to share your kind words with her and also use your feedback to improve the consistency and quality of support across our entire team.
If thereâs anything further we can assist you with, weâre here to help at trust@myplantin.com.
PlantIn Team ð±
Great experience
The app looks like it could help me a lot. Customer service was wonderful in their response time and very helpful. Thank you.
2026幎2æ20æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your feedback! ð
Weâre thrilled to hear that you had a great experience and that the app looks like it could be helpful for you. Itâs also wonderful to know our customer service team met your expectations with quick and helpful support.
Weâre here anytime you need us!
PlantIn Team ð±
I have never heard of you
I have never heard of you! And how you got my credit card number, I have no idea and to sit there and tell me that you can't find a subscription for me. But you can't give me a refund either? You all are nothing but a fraud. I've tried to be very nice through this, but i'm done dealing with you guys.And my Attorney will be in contact with you.
2026幎2æ4æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Dear Lonnie,
Thank you for sharing your concerns. Weâre truly sorry to hear how distressing this situation has been for you. We understand how alarming it must feel to see a charge from a company you donât recognize, especially if you believe no subscription exists.
We want to assure you that we do not have access to credit card details unless they are entered during a purchase through a secure payment processor. Therefore, we kindly ask you to contact us directly at trust@myplantin.com with the email address that may have been used, the last four digits of the card charged, the transaction date, and any reference numbers from your bank. This will allow our team to thoroughly investigate the matter and clarify exactly what occurred.
We want to assure you that we do not have access to credit card details unless they are entered during a purchase through a secure payment processor. If there has been any misunderstanding or unauthorized transaction, we are committed to reviewing it carefully and working toward a proper resolution.
We appreciate you bringing this to our attention and hope to assist you as quickly as possible.
PlantIn Team ð±
Customer care was amazingâ€ïž
2026幎2æ19æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Aww, thank you so much for the love, Nat! â€ïž
Weâre truly happy to hear that you had an amazing experience with our customer care team. Your kind words mean a lot and motivate us to keep doing our best every day. Happy growing!
PlantIn Team ð±
It didn't do what it showed in the ad IâŠ
It didn't do what it showed in the ad I saw.
I tried to use it a few times but it just isn't for me.
2026幎2æ19æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you for sharing your feedback. ð¿
Weâre sorry to hear that the experience didnât match what you expected from the advertisement. Thatâs certainly not the impression we aim to give. We always strive to present our features as clearly and accurately as possible so customers know what to expect before getting started.
We understand that not every service is the right fit for everyone, and we appreciate you giving it a try. If thereâs anything specific that felt unclear or didnât work as anticipated, weâd truly value the opportunity to learn from your experience.
Thank you again for taking the time to share your thoughts.
The Team ð¿
Prompt positive response.
Prompt positive response with explanation of reasons for the resolution.
2026幎2æ19æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you for your thoughtful feedback! Weâre glad to hear that you received a prompt and positive response, along with a clear explanation for the resolution.
Providing timely support with transparency is very important to us, and weâre happy it made a difference in your experience.
PlantIn Team ð±
quick response So far Im likingâŠ
quick response So far Im liking Plantin app
2026幎2æ16æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your feedback, Toni! ð±
Weâre happy to hear that you received a quick response and that youâre enjoying the PlantIn app so far. Thatâs exactly the experience we aim to provide!
If you ever need any help along the way, weâre always here for you. Happy growing! ð¿
PlantIn Team ð±
PlantIn app ããã®åç
Thank you so much for your feedback! ð
Weâre glad to hear that we were able to take quick action and do exactly what you requested. Providing efficient and reliable support is always our goal.
Weâre here anytime you need us!
Plantin Team ð
A Easy Way to communicate and quick Turn Around Time.simple text message end aâŠ
A simple text message end a subscription that I no longer use. Thank you for the quick turn around.
2026幎2æ17æ¥
èªçºçãªã¬ãã¥ãŒ
PlantIn app ããã®åç
Thank you so much for your kind feedback, Jerri!
Weâre delighted to hear that a simple text message was all it took to end a subscription you no longer use. Providing an easy way to communicate and a quick turnaround time is very important to our team.
Weâre always here if you need anything in the future!
Plantin Team ð
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