Really simple to use, just read the instructions properly and follow them! Any problems contact them and they’ll send you a new test free, they’re very helpful. After my first Pocdoc test in May... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent test. I thought I would need to send it away, but your phone analyses your results and you get them straight away. Very racy to use and comprehensive results. Great price and will definitely... もっと見る
企業が回答しました
Fake test arrived so I seen on a page called star freebies on Facebook they was giving these away did everything the app asked and no reaction at all 30+ mins and nothing I tuck the test apart to find... もっと見る
企業が回答しました
Fantastic bit of kit this is, very easy to use with video instructions as well as written, once you’ve scanned the link code. Really great App with your results stored & brilliantly explained as well.... もっと見る
企業が回答しました
企業情報
当該企業による記述
PocDoc® digital platform has been developed with the vision of allowing anyone with a compatible smartphone or tablet to test their cardiovascular health. The PocDoc Healthy Heart Check integrates a full lipid test into the PocDoc Healthy Heart Check . Lipid levels form an important part of cardiovascular risk measurement, and having this test integrated within the PocDoc platform provides unparalleled risk assessment. The PocDoc Healthy Heart Check is processed using PocDoc’s in-app image upload and processing system - the patented HUESnap®AI platform to deliver results within 7 minutes of taking the blood sample. The PocDoc Results Dashboard displays the results next to NHS recommended targets. This quickly enables a user to determine how their lipid levels compare to recommended levels as well as their overall level of cardiovascular risk and their healthy heart age. Note : the lipid test requires a finger prick blood draw and collection.
Results Guarantee
PocDoc Healthy Heart Check
At PocDoc we want to make sure that everyone gets the results they need to better understand their heart health.
If there is a problem with your test, don't worry! Just reach out to support@mypocdoc.com and we'll send you a replacement free of charge.
連絡先
4.3
優良
322件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
PocDoc からの回答
Dear Rich,
Thank you for taking the time to leave your feedback — we're sorry to hear your test didn't give you the result you were hoping for. A blank result is not the experience we want for any of our customers, and we completely understand how frustrating that must have been.
We do have a manufacturer's guarantee in place, and we'd be happy to arrange a replacement test for you straight away.
Our support team are also on hand to guide you through the process step by step, so you can complete your test with confidence.
Please do reach out to us at support@mypocdoc.com and we'll get this sorted for you as quickly as possible. We hope to hear from you soon.
Kind regards,
PocDoc Support
First time for a cholesterol test so…
First time for a cholesterol test so was unsure what to do. Instructions and videos were easy to follow but test failed as I didn't draw enough blood. An additional free test was provided, however, which I managed to do properly that time. Results were provided soon after.
2026年5月29日
自発的なレビュー
PocDoc からの回答
Hi Mr George N,
Thank you so much for taking the time to share such a detailed and honest review!
We completely understand that a first-time cholesterol test can feel a little daunting — you're definitely not alone there! We're so pleased to hear that our instructions and videos helped guide you through the process, and we're sorry the first attempt didn't quite go to plan with the blood draw. That's exactly why we offer a complimentary replacement test — we want every customer to get the results they need with confidence.
We're thrilled you nailed it second time around and received your results promptly!
Reviews like yours genuinely help others who may be in the same position and wondering whether to give it a go.
Thank you again for sticking with it and for sharing your experience with the community — it means the world to us!
Warmest wishes,
PocDoc Support Team
The test was easy to perform
The test was easy to perform. The instructions in the app, both written and a video, made each step easy to follow.
2026年5月26日
自発的なレビュー
PocDoc からの回答
Hi Anni,
Thank you so much for your review.
We're really pleased to hear the app instructions and video made the process straightforward — that's exactly what we aim for.
Helping people easily access and understand their key heart health numbers is at the heart of what we do, and reviews like yours really make a difference — helping others feel confident taking that first step towards knowing their numbers.
We truly appreciate you taking the time to share your experience.
Warmest wishes,
PocDoc Support
I try it last week I like who's easy…
I try it last week I like who's easy too apply step by step and the results it almost like Lab 🧪 so I think it's worth
2026年5月14日
自発的なレビュー
PocDoc からの回答
Hi Maryam,
Thank you so much for taking the time to leave this wonderful review!
We're so pleased to hear that the Healthy Heart Kit was easy to follow and that you loved the results — that step-by-step experience is something we put a lot of care into.
We hope you keep loving it!
Kind regards,
PocDoc Support Team
Absolutely terrible
Absolutely terrible. My partner needed a fast result to present at his appointment tomorrow. The first test got an invalid result. My partner really needed a result and couldn't wait for the second test to arrive so he went back into town and bought another, the second test didn't work either. Absolute waste of 40 quid and have had to postpone his appointment
2026年5月21日
自発的なレビュー
PocDoc からの回答
Hi wet5t One,
Thank you for your review.
We're sorry to hear you had a frustrating experience with our tests.
We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you. Would you email support@mypocdoc.com with your account details so that we can help?
Kind regards,
PocDoc Support Team
Second time lucky
The first test I had it failed the second test worked marvellous pleased with the results as well
2026年5月18日
自発的なレビュー
PocDoc からの回答
Hi Andy,
Thank you for sticking with it and sharing your experience.
We're really glad the second test worked well and that you're pleased with the results.
If you ever have any questions or need support, we're always here to help.
Kind regards,
PocDoc Support
PocDoc からの回答
Hi Channi,
Thank you so much for the lovely review!
We're really pleased you had a great experience — and how thoughtful to get one for your partner too.
Your feedback means the world to our team.
Kind regards,
PocDoc Support
Convenient home testing
Really convenient way to get a cholesterol check, with which results and details.
The instructions are clear and everything needed is provided.
2026年5月17日
自発的なレビュー
PocDoc からの回答
Hi Shiraz,
Thank you so much for taking the time to leave us this wonderful review — it truly means the world to us!
We're so pleased to hear you found the cholesterol check convenient and that the results and details gave you what you needed. Making the process as clear and straightforward as possible is something we work really hard on, so it's brilliant to know it hit the mark for you.
We hope that we can be of use to you in the future.
Reviews like yours genuinely help us grow and remind us why we do what we do — thank you again!
Kind regards,
PocDoc Support
Really easy to use with fast results
Really easy to use with results provided quickly. Glad to see all was well, which is reassuring. Have a follow up appointment with a Pharmacist to go through the results.
2026年5月17日
自発的なレビュー
PocDoc からの回答
Hi mmmhdonut,
Thank you so much for sharing your experience!
We're really pleased to hear the process was smooth and that your results were reassuring.
Thanks again for choosing PocDoc!
Kind regards,
PocDoc Support
It was a quick service from order to…
It was a quick service from order to door! The instructions on the app are easy to understand and results come quickly. I think it’s a great health product to see how you could potentially improve things with your own health
2026年5月15日
自発的なレビュー
PocDoc からの回答
Hi Abs,
Thank you so much for taking the time to leave such a wonderful review — it really means a lot to us!
We're thrilled to hear the whole experience, from order to results, was smooth and straightforward. You've put it perfectly — we truly believe that understanding your health is the first step to improving it.
We hope PocDoc continues to be a helpful part of your wellness journey!
Kind regards
PocDoc Support
Essential heart health
The test kit arrived very quickly and so I didn’t delay getting started .
Everything I needed was inside and the instructions are super clear to follow with a video demonstration attached to each stage .
I was so pleased I was able to see my results straight away following the 6 mins process time .
Results were clearly explained and advice given on how to improve score .
Relieved to see that I have a low percentage 3.3% of heart attack or stroke .
2026年5月15日
自発的なレビュー
PocDoc からの回答
Hi M Dowton,
It's great to hear the kit arrived quickly and that you felt confident at every stage — that's exactly what the step-by-step video guides are there for.
Thank you for such a thoughtful review.
Kind regards,
PocDoc Support Team
Easy enough to do the test and…
Easy enough to do the test and excellent results came back .
This test was provided by my employer to promote a healthier lifestyle.
2026年5月6日
自発的なレビュー
PocDoc からの回答
Hi Tony,
Thank you so much for taking the time to leave a review!
We're delighted to hear the test was straightforward and that your results came back excellent — that's exactly the experience we aim to deliver. It's also great to see employers taking proactive steps to support their team's health and wellbeing.
We hope PocDoc continues to be a valuable part of your wellness journey!
Warmest wishes,
PocDoc Support Team
I've done 2 healthy heart tests so far…
I've done 2 healthy heart tests so far with one that didn't work and PocDoc kindly sent a replacement kit. I did my own PocDoc test the day before an NHS Grampian test to see how the results compared as my plan is to take a PocDoc test every 3 months. The NHS test gave a higher total cholesterol 7.2 vs 5.3 and a higher LDL cholesterol 4.7 vs 3.3. The NHS test also gave a higher HDL at 1.8 vs 1.5 with triglycerides very similar at 1.05 vs 1. I know I followed the procedure properly so I'm puzzled.
2026年4月14日
自発的なレビュー
PocDoc からの回答
Hi John,
Thank you for taking the time to post your question on Trustpilot, to be able to support you further with this would you email us at support@mypocdoc.com?
We look forward to hearing from you.
Kind regards,
PocDoc Support Team
Questioning Accuracy of PocDoc Healthy Heart Check
I took the PocDoc Healthy Heart Check, which indicated that my triglycerides were high and outside the normal range. I then requested a blood test through my GP to verify these results, and those results came back well within the normal range.
If you’re considering this test as a serious assessment of your health, it’s worth being aware that the results may not be accurate.
2026年2月21日
自発的なレビュー
PocDoc からの回答
Hi IMV,
Thank you for your review and alerting us to this issue.
If you'd like any more information about the test please contact at support@mypocdoc.com and we'll be happy to help.
Kind regards,
PocDoc Support Team
This product is great
This product was very easy to use .and when the results came back I could understand it. I've encouraged my family and friends to sign up and get checked simple it is
2026年3月2日
自発的なレビュー
PocDoc からの回答
Hi Rahelah,
Thank you so much for this wonderful feedback!
We're really pleased to hear you found the process straightforward and that your results were clear and easy to understand — that's exactly what we strive for.
It truly means a lot that you've recommended us to your family and friends. We hope they find it just as simple when they get checked too!
Thank you again for taking the time to share your experience.
Kind regards,
PocDoc Support
Really quick and easy
Really quick and easy. When I had a problem (my fault!) the help team were really quick to respond and help me rectify it.
2026年3月5日
自発的なレビュー
PocDoc からの回答
Hi Caroline,
Thank you so much for taking the time to leave such a lovely review!
We're delighted to hear you found everything quick and easy — and it's so kind of you to give our support team a shout-out! We always strive to be there for our customers as swiftly as possible, so knowing we could help you get back on track quickly really does make our day.
You're always welcome to reach out if you ever need us again — we're just a message away!
Warm regards,
The PocDoc Support Team
This kit is so easy to use and you get…
This kit is so easy to use and you get results same day or of after 15-20 mins.Comes with clear instructions and easy to follow.
2026年2月3日
自発的なレビュー
PocDoc からの回答
Hi Mrs Bee,
Thank you so much for your wonderful review!
We're thrilled to hear that you found the kit so easy to use and that the instructions were clear to follow. Getting fast, reliable results is exactly what we designed PocDoc for, so it's fantastic to know it's working just as intended for you.
Your feedback means the world to our team and helps others feel confident when choosing PocDoc. We hope you'll continue to rely on us whenever you need quick and accurate results!
Warm regards,
The PocDoc Support Team
Really useful kit
Really useful kit, easily understood instructions, very comprehensive information with the results.
2026年1月20日
自発的なレビュー
PocDoc からの回答
Hi Louise,
Thank you so much for your wonderful review!
We’re delighted to hear you found the kit useful and that the instructions were easy to understand.
It’s great to know the results and information provided were comprehensive and helpful.
We truly appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
Chlosterol kit
It was really easy to use the chlosterol kit. It gave me a detailed reading
2025年11月20日
自発的なレビュー
PocDoc からの回答
Hi Kathryn,
Thank you so much for your kind review!
We’re delighted to hear you found the cholesterol kit easy to use and that the detailed results were helpful.
Providing clear and meaningful insights into your health is exactly what we aim for. We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Why in the bloody heavens does it need…
Why in the bloody heavens does it need me to sign up for an account to do a physical test?
2026年3月4日
自発的なレビュー
PocDoc からの回答
Hi Nik,
Thank you for your feedback. The reason an account is required is because PocDoc is an app-based health testing platform. Creating an account allows the app to securely analyse your test strip, generate your results, and store them safely so you can review them later if needed.
PocDoc uses a small finger-prick blood sample together with smartphone technology to run our digital diagnostic tests, providing health assessments for cardiovascular, metabolic, and renal health in around 10 minutes.
If you’d like to learn more about how PocDoc works, you can read more here:
https://pocdoc.co/articles/what-is-pocdoc
If you have any other questions, please feel free to contact us at support@mypocdoc.com
and we’ll be very happy to help.
Kind regards,
PocDoc Support Team
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