PocDoc レビュー 

322
•
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Really simple to use, just read the instructions properly and follow them! Any problems contact them and they’ll send you a new test free, they’re very helpful. After my first Pocdoc test in May... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent test. I thought I would need to send it away, but your phone analyses your results and you get them straight away. Very racy to use and comprehensive results. Great price and will definitely... もっと見る

企業が回答しました

5つ星のうち1の評価

Fake test arrived so I seen on a page called star freebies on Facebook they was giving these away did everything the app asked and no reaction at all 30+ mins and nothing I tuck the test apart to find... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic bit of kit this is, very easy to use with video instructions as well as written, once you’ve scanned the link code. Really great App with your results stored & brilliantly explained as well.... もっと見る

企業が回答しました

企業情報

  1. 診断センター
  2. ・
  3. ウェルネス プログラム
  4. 血液検査センター

当該企業による記述

PocDoc® digital platform has been developed with the vision of allowing anyone with a compatible smartphone or tablet to test their cardiovascular health. The PocDoc Healthy Heart Check integrates a full lipid test into the PocDoc Healthy Heart Check . Lipid levels form an important part of cardiovascular risk measurement, and having this test integrated within the PocDoc platform provides unparalleled risk assessment. The PocDoc Healthy Heart Check is processed using PocDoc’s in-app image upload and processing system - the patented HUESnap®AI platform to deliver results within 7 minutes of taking the blood sample. The PocDoc Results Dashboard displays the results next to NHS recommended targets. This quickly enables a user to determine how their lipid levels compare to recommended levels as well as their overall level of cardiovascular risk and their healthy heart age. Note : the lipid test requires a finger prick blood draw and collection.

Results Guarantee

PocDoc Healthy Heart Check

PocDoc Healthy Heart Check
At PocDoc we want to make sure that everyone gets the results they need to better understand their heart health. If there is a problem with your test, don't worry! Just reach out to support@mypocdoc.com and we'll send you a replacement free of charge.

連絡先

4.3

優良

TrustScore 5段階評価の4.5

322件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(322)

過去12か月のレビュー数: 188件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great product quick and easy to use at…

Great product quick and easy to use at home with fast results

2026年2月10日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Lisa,

Thank you so much for your great review!

We’re delighted to hear you found the product quick and easy to use at home, with fast results.

Providing a simple and efficient way to check your health is exactly what we aim to do. We truly appreciate you taking the time to share your feedback.

Kind regards,
PocDoc Support Team

5つ星のうち5の評価

Simple to use and clear results through…

Simple to use and clear results through the app.

2026年2月17日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Chris,

Thank you so much for your kind review! We’re delighted to hear you found the test simple to use and the results clear within the app.

Making everything straightforward and easy to understand is exactly what we aim for. We truly appreciate you taking the time to share your feedback.

Kind regards,
PocDoc Support Team

5つ星のうち5の評価

Very swift and effective service…

Very swift and effective service results easy to get and understand. Would most definitely use again

2025年11月6日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi John,

Thank you so much for your fantastic review! We’re delighted to hear you found the service swift and effective, with results that were easy to access and understand.

It’s wonderful to know you’d most definitely use us again — that truly means a lot to us. Thank you for taking the time to share your experience.

Kind regards,
PocDoc Support Team

5つ星のうち5の評価

Easy to use and quick results

2025年11月18日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Rob,

Thank you so much for your great review!

We’re delighted to hear you found the test easy to use and that your results were delivered quickly.

Providing a simple and efficient experience is exactly what we aim for. We truly appreciate you taking the time to share your feedback.

Kind regards,
PocDoc Support Team

5つ星のうち5の評価

Really happy with my experience on the…

Really happy with my experience on the at home heart test really simple and easy to do and the results was incredible and the team was very helpful highly recommended

2026年2月16日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Owen,

Thank you so much for your wonderful review!

We’re delighted to hear you were really happy with your at-home heart test experience and found it simple and easy to complete.

It’s great to know you found the results helpful and that our team was able to support you along the way. Your recommendation truly means a lot to us.

Thank you for taking the time to share your experience.

Kind regards,
PocDoc Support Team

5つ星のうち5の評価

Now this is a handy thing to have if…

Now this is a handy thing to have if you are too busy to get into the drs and you want to check your bloods it's super easy to use and only takes a few minutes to get the results, this could save your life and you can't put a price on your health.

2026年2月11日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Gill,

Thank you so much for your powerful review!

We’re really pleased to hear you found the test handy and convenient, especially when getting to the doctors isn’t always easy.

It’s great to know you found it super easy to use and appreciated how quickly you received your results. Being able to check important health markers in just a few minutes can make a real difference.

We truly value you taking the time to share your experience and perspective.

Kind regards,
PocDoc Support Team

5つ星のうち5の評価

Easy to use and very informative

Easy to use and very informative

2025年10月14日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Judith,

Thank you so much for your kind review!

We’re delighted to hear you found the test easy to use and very informative.

Providing clear, helpful insights in a simple way is exactly what we aim for. We truly appreciate you taking the time to share your feedback.

Kind regards,
PocDoc Support Team

5つ星のうち2の評価

Results differed from GP's

The results (lipid profile) were different from the bloods I got done at the doctors. The process of taking the blood myself was also unpleasant. This was more than two years ago. (Trustpilot didn't allow me to mark it as more than a year before.) Hopefully they've improved or my imprecise results aren't the norm. N.B. This might say unprompted review but I've had two emails from PocDoc asking for it.

2025年3月1日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Paul,

We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you. Would you email support@mypocdoc.com so that we can help?

Thank you.
PocDoc Support Team

5つ星のうち4の評価

Self care

I had an issue with my first device and they quickly sent another one. It was really easy to use and the results were instant.

A great mini check up

2026年2月23日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Laura,

Thank you so much for sharing your experience.

We’re sorry there was an issue with your first device, but we’re really pleased we could resolve it quickly for you. It’s great to hear that you found the replacement easy to use and that receiving your results straight away made it feel like a helpful mini check-up.

If you ever have any questions or need any further support, please don’t hesitate to contact us at support@mypocdoc.com
— we’re always happy to help.

Thank you for taking the time to leave feedback - we really appreciate it.

Kind regards,
PocDoc Support

5つ星のうち5の評価

Fantastic products

Fantastic products. The support is amazing should you need it.
Instructions easy to follow.

2026年2月28日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Alan,

Thank you so much for your fantastic review!

We’re delighted to hear you’re pleased with the product and found the instructions easy to follow.

It’s especially great to know you felt supported — our team is always here if you need us. Your kind words truly mean a lot.

Kind regards,
PocDoc Support Team

5つ星のうち5の評価

Super straightforward to use

Super straightforward to use. Results came quickly and were easy to understand. Would definitely recommend to others.

2026年2月28日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Katie,

Thank you so much for your fantastic review!

We’re delighted to hear you found the test super straightforward to use and that your results came through quickly and were easy to understand.

It’s wonderful to know you’d definitely recommend us to others — that truly means a lot.

We really appreciate you taking the time to share your experience.

Kind regards,
PocDoc Support Team

5つ星のうち5の評価

Impressive and worth doing

Initially when I first received this healthy heart check I did put it off for a while as I found it quite daunting having to take my own blood!

However I decided to bite the bullet and give it a shot. It’s actually really easy and there is step by step videos to guide you along the way.

Taking blood wasn’t nowhere near as bad as I thought and I hardly felt the needle for more then half a second.

Once done you wait for the results and you get quite an in depth report. And you can have a pharmacist to arrange to speak to you about the results too for free afterwards.

I’m really impressed I must say.

2026年2月25日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Sukhi,

Thank you so much for your detailed and thoughtful review!

We completely understand how taking your own blood for the first time can feel a little daunting, so it’s wonderful to hear you decided to give it a try and found it much easier than expected.

We’re really pleased the step-by-step videos helped guide you through the process and that it was far more comfortable than you anticipated. It’s also great to know you found the in-depth report helpful.

We truly appreciate you sharing your experience and are delighted you came away impressed.

Kind regards,
PocDoc Support Team

5つ星のうち1の評価

Total disappointment

Total disappointment. Got the Lipid self test. Followed the instructions. Took over 10 photos of the results and apparently all these photos were blurry. My hands don't shake, the camera on my phone is excellent, the room is very well lit. Not worth it at all!!!

2026年2月24日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Alex,

We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you.

Would you email support@mypocdoc.com so that we can help?

Kind regards,
PocDoc Support Team

5つ星のうち3の評価

Only works with specific phone models

I got the Healthy Heart Check for free. When I signed up for it, I don't remember seeing anything about needing a particular model of phone, but when I received the kit and was directed to download the app, I saw this was, indeed, the case. I can't remember the exact wording, but it wasn't to the effect that it wouldn't work with an unsupported model, but rather that it might not be as accurate, I think. Anyway, it was unable to take a photo that it didn't deem blurry in the required time. I was sent a replacement, but it was just the same story. It seemed I could get a third one, but there was no point. My phone only came out last year, and it doesn't take blurry photos. The kit itself is very easy to use, but perhaps they should make it clearer to people purchasing it that they will require a particular phone. I have no complaints anyway. It was free - I didn't lose anything.

2026年2月22日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Rose,

Thank you for taking the time to share such balanced and thoughtful feedback — we really appreciate it.

Could we reassure you that all PocDoc web pages have to following message underlined - Please see our list of compatible devices here - linking to the list of compatible devices you can use with the PocDoc test before anyone places a free or paid order.

Can we help you? Would you email us at support@mypocdoc.com with your details so we can investigate further?

We really appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you.

Kind regards
PocDoc Support Team

5つ星のうち5の評価

Great home testing kit

This is such a good way to test your cholesterol levels at home. PocDoc is much better than the other home tests I have used.

2026年2月11日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Anne,

Thank you so much for your fantastic review!

We’re delighted to hear you found PocDoc a great way to test your cholesterol at home.

It means a great deal to know you rate it more highly than other home tests you’ve tried — that’s exactly the standard we strive for.

We truly appreciate you taking the time to share your experience.

Kind regards,
PocDoc Support Team

5つ星のうち5の評価

I liked that I can check my health…

I liked that I can check my health myself at home, no doctors appointments

2025年11月21日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Elena,

Thank you so much for your kind review!

We’re really pleased to hear you value being able to check your health from the comfort of home.

We truly appreciate you taking the time to share your feedback.

Kind regards,
PocDoc Support Team

5つ星のうち1の評価

Do not waste your money

Do not waste your money on the home cholesterol test kit. Followed all the instructions as per stated and the test came back invalid. Total waste of £20

2026年2月19日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Jeremy,

We completely understand how disappointing that must feel.

Each kit includes a manufacturer’s guarantee, if you contact us at support@mypocdoc.comwith your details, and we’ll arrange a free replacement for you.

We really appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you.

Kind regards,
PocDoc Support

5つ星のうち5の評価

Great experience

The Information provided was helpful and happy with the results. Looking for to my results follow up discussion 😊. The app is easy to use

2026年2月4日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Trinecia,

Thank you so much for your lovely review!

We’re really pleased to hear you found the information helpful and that you’re happy with your results. It’s great to know the app was easy to use and made the process straightforward for you.

We’re glad you’re looking forward to your follow-up discussion — supporting you beyond just the results is an important part of what we do.

Thank you again for taking the time to share your experience.

Kind regards
PocDoc Support Team

5つ星のうち5の評価

Easy to use instructions

2026年2月16日
自発的なレビュー
PocDoc ロゴ

PocDoc からの回答

Hi Teresa,

Thank you so much for your review!

We’re really pleased to hear you found the instructions easy to use. Making the process clear and straightforward is something we focus on, so it’s great to know it worked well for you.

We truly appreciate you taking the time to share your feedback!

Kind regards
PocDoc Support

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