myRobotcenter 

Huge variety of products at reasonable prices would seriously consider.

Pretty neat products! Deffo worth a check! 5 year product guarantees are offered for your satisfaction!

Fantastic site for the gadgets that my friends are jealous of! Always great customer service and speedy delivery to my home. Would certainly recommend

myRobotcenter provides an excellent range of products with some very competitive prices, as well as providing quality customer services. I had no issues or complaints in my experience using myRobotcenter and I would readily recommend it

Great site for buying gadgets for around the home.
A good range of products on the website and it is easy to navigate.
Reasonable prices.

Disappointing service and really poor communications from MyRobotCenter. They advertised online that they had the product I wanted in stock so I ordered and paid. However, after hearing nothing I contacted them and was told they didn't have the product. This is a practice by this company reported elsewhere on Trust
Pilot and they really need to sort this s*** out as its disingenuous to their customers.

With regards the response from MyRobotCentre below, This review was referencing a second order for another item which on the website said would be shipping from 27th April. As it was early May when I ordered it seemed reasonable to assume the item was in stock, however when I heard nothing back, I called and was told the item wasn’t in stock and they didn’t know when they would have it in stock. They should make that clear on both the website and at time of ordering and NOT take the full amount of money from customers without having the stock to send.

The company is "The expert for robot in your house". This is true. I'm really happy from product. Is easy to use. Very functional and looks nice. I recommend 100%

Perfect for those that are not able to do tjings themselvs. Great product.

VERY USEFUL!
Very useful and easy easy to set up, had an order issue but got it resolved and it's good!

Love the pet feeder! Really helps when I'm busy and need to feed my cats

We bought a Gardena Sileno minimo 250 – 2021, Model (15201-20), yet they did not provide us with a UK-power supply but with a UK adaptor to be placed on top of the European power supply.
This adaptor is not meant to be used outside, posing an electric security hazard. They refused to provide a UK-adapted power supply. Very dissapointed!

Dont use this shop "myRobotcenter". Order was not delivered and we were told that they have issue with a supplier. Another month later and the same story. We decided to cancel the order. Very dissapointed.

Bought a Landroid M500. Brilliant piece of kit. Setting it up and connecting it to my phone and app was easy. Only criticism is it says to allow 16cm away from a wall or kerb, mine kept getting stuck at this, altered it to 18cm and it’s now fine. Gives a great cut ( every day!).

I was really worried after ordering my roomba i7 and reading the reviews. Apart from it arriving 3 days late hense the 4 stars. Communication was great and I finally received my hoover. No damage and works fine. I am pleased with the company and how they have handled my delivery/order. (Not had to go through/use the warranty yet so cannot comment on that) Thanks!

I purchase a robotic machine over two months ago, they won't collect it and I cannot return it because they will not give me the tariff code for customs. They just keep saying DHL will collect it as soon as possible. Really not a good company to purchase expensive goods from if they are unsuitable. I was after a replacement and not a refund and I am willing to pay return postage. I think this is a scam.

I bought a Robovac along with a 5 year warranty from My Robo Center UK. Recently I contacted them to arrange a repair, but they informed me that they could not undertake a repair and would arrange a collection and refund my purchase price. All good so far, however after numerous of emails they admitted that due to Brexit their courier GLS could not arrange a collection in the the UK and that I wouldn't get my refund until they received the Robovac. I offered to arrange delivery myself, but they have now stopped responding to my emails. I tried phoning but the customer service hotline answers in German and then cuts off.
Personally I’ll avoid buying from this company until they can sort out their courier problems and actually honour their warranties in the UK.

So about three weeks ago something popped up online about robot vacuums. I'd always been under the impression that the whole robot vacuum thing was more of a gimmick. Although I was interested enough to look into it. I started giving it serious thought when I saw that they're not just toys but in fact useful. I have mobility issues at times and anything to help with the housework is ideal!

Anyway to cut a long story short I read tens of reviews, watched a good dozen or so YouTube videos and focussed my sights on the Roborock S6 MaxV due to the impressive navigation it has. I have OCD so not bumping into things is a big plus! So that left me with looking at where to buy one. It actually turned out to be bloody difficult to buy one in the UK! Some UK retailers stock a very limited amount of robot vacuums, but not the Roborock S6 MaxV. Or anything even similar for that matter.

When browsing online, myRobotcenter kept popping up as the only place that seemed to stock a wide selection of these robots. Looking into the company I could see that they were in Austria with an office in London. I'm pretty cautious when spending large amounts of money but I took the chance. I had initially emailed them to make sure the item was in stock and how long it would take. Usually 5 days but I was told probably a couple of more days at the most. That was exactly accurate as once dispatched it took 7 days to the day!

I ordered on a Saturday and knew to expect nothing to happen until the Monday. I got my order confirmation, 5 year guarantee certificate and invoice promptly on the Monday via email. I was notified the item was dispatched to GLS via road delivery. I was given tracking info and watched the progress of it over the week. I was still nervous as couriers often get a bad reputation, I obviously wanted the item to arrive, not to take weeks to show up and also arrive undamaged.

So the package left on the Monday and arrived in the UK on the Friday evening. Parcelforce took it over and they held it until today and I have just received it this afternoon (Monday.) To my relief the package was in perfect condition! I've opened it and checked everything over. I couldn't be happier! Oh and myRobotcenter threw in a UK plug adapter which may only be a small thing but has really saved me the bother of going out to buy one. I got my guarantee and invoice included with the package too.

So really all I can say is myRobotcenter have been incredibly efficient. I've had absolutely zero problems with anything from ordering to turning up at my door. It's been flawless. I can see many bad reviews which I can't comment too much about as I can only comment on my experience. What I can say though is that myRobotcenter is NOT a scam company. People are so quick to jump to conclusions when something goes wrong with delivery times. I'm not saying they have no right to complain but the company is obviously legitimate. You can even view their shop on street view! I just feel it unfair that some reviewers accuse them of scamming, when it's obviously more to do with courier times at the minute.

I will use the product and then review that itself on the myRobotcenter website at a later date. I hope I don't have to use the extended warranty for anything. However my review is based upon myRobotcenter as a company, their efficiency, contact prior to ordering the item. Also taking into account the delivery and timescales. I give them a definite 5 out of 5 and would most certainly use them again! The robot is just about charged up, so I'm off to go and try it out! :)

After reading the reviews on here I was very close to cancelling my order. However I decided to give it 2 weeks before I cancel. I was so happy when my robotic hoover arrived within 8 working days from placing the order with no issues! I was expecting to get a letter from Customs to pay extra duty as this was shipped from Austria (even though the website is UK!) but no extra to pay! Haven’t had to deal with the customer service so I can’t comment. Overall I’m very pleased.

I ordered a Neato robot vacuum from MyRobotCenter on the 30th December. I had to chase for an update after after a couple of weeks as the item was not dispatched. They informed me it was impacted by Brexit as a result of the item being shipping from EU. I am in Northern Ireland where we remain in the EU Single Market therefore my order should not be impacted if it is coming direct to Northern Ireland or via Ireland. I received an email on the 20th January saying the order had left the warehouse and that I would receive a tracking number from ShipTrack. I have still not received a tracking number. I have chased for an update 3 times over the last week with no response, where even on one occasion their email servers blocked my ip where it thought it was spam. I was told today (4th Feb) that there is still a problem with their parcel service provider GLS. I emailed straight back asking for what issue is GLS facing, and again no response. I have tried phoning numerous times as per the instructions on their website - you are on the call a number of minutes before a recording in german is played prior to cutting you off. Shockingly poor customer service.

UPDATE 19 March:
It has been over 2.5 months since I placed my order. I received an email saying my item was posted last week, where I had to contact Robot Center to inform them they sent the order to the wrong address. They were to contact the delivery service to let them know of the correct address. I saw today my package was delivered to the wrong address where I have no way of collecting it.

I looked at the delivery information and can see the package is for the complementary replacement brush only as a result of the delays and not for the actually robot vacuum.

Brexit and Covid should not have delayed the order by over 2.5 months.