MySupplement.Shop レビュー 

MySupplement.Shop からの回答

2025年1月26日

Hey L,

This honestly made my day—thank you so much! 💜 It’s rare for people to take a moment to share something positive, especially when so often it’s just complaints (even when the issue’s out of my hands!). So, hearing this genuinely means a lot.

I’ve been putting in the long hours—sometimes up to 18-hour days, seven days a week—to make sure orders get out as quickly as possible, and knowing you got yours within 48 hours makes it all worth it.

Thanks again for the kind words, and if you ever need anything, just shout—I’m here for you!

Chris
Founder 🚀💜

MySupplement.Shop からの回答

2025年1月26日

Hey Peter,

Thanks so much for your kind words—it really means a lot! 💜 I put so much effort into making sure every order gets out on time and that customers are kept in the loop, so hearing this from you feels amazing.

Honestly, feedback like this keeps me going during the long hours and crazy days. It’s a small business, and I genuinely care about getting things right for everyone who shops with me. Knowing you’re happy makes all the hard work worth it.

Appreciate you taking the time to share this—it truly makes my day.

Chris
Founder 💪💜

MySupplement.Shop からの回答

2025年1月26日

Hey Susanna,

I’m so glad the delivery was quick—that’s exactly what I aim for. Feedback like yours makes all the effort behind the scenes feel so worth it.

If there’s ever anything else you need, just let me know. I’m always happy to help!

Chris
Founder 🚀💜

MySupplement.Shop からの回答

2025年1月26日

Hey Kyle,

Short, sweet, and exactly what I love to hear—thank you! 💜 Knowing your order was nice and fast is the kind of feedback that keeps me motivated during those long days.

If you ever need anything else, just give me a shout. I’m here to make it just as smooth next time!

Chris
Founder ⚡💜

MySupplement.Shop からの回答

2025年1月23日

Hey Simbarashe,

Thanks for the awesome review! 💜 Clear communication and an easy payment process are exactly what I aim for, so it’s great to know it worked perfectly for you.

If there’s ever anything else you need, I’m just a message away!

Chris
Founder 🚀💜

MySupplement.Shop からの回答

2025年1月23日

Hey G,

Thanks for the shoutout! 💜 I’m thrilled to hear the overseas delivery was quicker than expected and that the Blood and Guts Pre-Workout didn’t disappoint. Great taste *and* a killer workout—sounds like a win to me! 💪

Appreciate you taking the time to share your experience. If you ever need more (or fancy trying something new), just let me know!

Chris
Founder 🚀💜

MySupplement.Shop からの回答

2025年1月23日

Hey Stephen,

Pleasure doing business with you too! 💜 Thanks for taking the time to leave your feedback—it means a lot.

Looking forward to the next time—shout if there’s anything I can help with!

Chris
Founder 🚀💜

MySupplement.Shop からの回答

2025年1月18日

Hi Jay,

Thanks for your feedback, and I’m sorry to hear that you’re disappointed with your experience. I take all feedback seriously, as I’m constantly working to improve the service I provide. However, I feel it’s important to clarify a few things regarding your order.

You placed your order on December 29, 2024, and at checkout, the shipping method you selected – “USPS Priority Mail Express Tracked International™” – clearly reflects that the order would be shipped on a "international" service. Additionally, our website is fully transparent about who we are and where we’re based. Our registered UK address is displayed on every single page in the footer, along with the expected delivery timeframe (January 7–25), which was also provided on product pages, throughout checkout and in your confirmation email.

Your first email requesting to cancel the order was received on December 30, but it didn’t include any order details like a name, order number, or items, making it impossible for me or my team to identify it in the system. When your follow-up email on December 31 finally provided the required information, the order had already been packed and dispatched earlier that day.

It’s also worth noting that I personally packed your parcel on New Year’s Eve. As the founder of MySupplementShop, I often work 7 days a week, including late nights and holidays, to ensure orders are dispatched as quickly as possible – especially during the heavily delayed festive period. While most businesses were closed, I was working alone to avoid delays for customers like you.

I completely understand how frustrating it can be when a cancellation request isn’t processed in time, but the timing and lack of initial details made it impossible in this case. I also want to highlight that your order was delivered on January 17, well within the quoted delivery timeframe.

I hope this provides some context, as I don’t feel your review fully reflects the effort that went into processing and delivering your order. If there’s anything further I can assist with, feel free to reach out to me directly.

Chris
Founder – MySupplementShop

MySupplement.Shop からの回答

2025年1月16日

Hallo Ela,

Vielen Dank für deine tolle Bewertung! 💜 Ich freue mich riesig, dass du mit dem Service und der schnellen Lieferung zufrieden bist. Genau das ist mein Ziel!

Wenn du noch Fragen hast oder etwas brauchst, melde dich gerne jederzeit bei mir.

Chris
Gründer 🚀💜

MySupplement.Shop からの回答

2025年1月15日

Hey Brian,

Glad you found your favorite Glutamine supplement with me—nothing better than getting exactly what you’re after! 💜 Awesome to hear you were happy with the pricing and that the overseas delivery impressed you too.

Thanks for taking the time to share this—it means a lot! If you ever need anything else, just give me a shout.

Chris
Founder 🌍💜

MySupplement.Shop からの回答

2025年1月15日

Hey Simon,

Thanks so much for your review and for coming back to shop with me—I really appreciate it! 💜 I’m thrilled to hear you love the pricing on the BCAA drinks and found the communication great once everything was dispatched.

That said, I totally get the frustration around having to chase the order. These particular drinks do fly off the shelves and go in and out of stock regularly, but I’m actively working to improve stock levels to make sure they’re ready to go when you need them.

Looking forward to seeing you again soon—hopefully, with no chasing required next time! Thanks for your patience and support, Simon.

Chris
Founder 💪💜

MySupplement.Shop からの回答

2025年1月13日

Hey Jay,

Love hearing this—timely, efficient, and great communication? That’s the trifecta I aim for! 💜 I’m so glad you’re happy with the service; it genuinely makes my day knowing everything went smoothly for you.

Thanks for taking the time to share your thoughts. If you ever need anything, just holler—I’ve got you!

Chris
Founder

MySupplement.Shop からの回答

2025年1月13日

Hey Danielle,

Thanks for your feedback, and I’m genuinely sorry for the frustration caused. I’ve reached out to you on WhatsApp to explain things in detail, but I also wanted to address this here for clarity.

Your parcel *is* on its way. Tracking shows it has now arrived in Canada and is moving through their system. The delay has been entirely down to the Canada Post strike and the significant backlog they’ve been working to clear.

For context, your order was dispatched on the 26th of November, and while I did everything I could to get it sent quickly, these postal delays are unfortunately beyond my control.

To anyone reading this: I want to reassure you that I deliver on my promises. All orders are sent promptly and safely, and I’m here to resolve any issues if they arise.

Danielle, I truly appreciate your patience, and I’m confident your parcel will reach you very soon. If you have any further questions, feel free to reach out anytime!

Chris
Founder 💜

MySupplement.Shop からの回答

2025年1月13日

Hey George,

This is music to my ears! 🎶 Prompt delivery with zero issues? That’s the kind of service I strive for. 💜 Thanks for trusting me with your order—it means a lot.

Looking forward to seeing you back again soon. If there’s ever anything you need, just give me a shout!

Chris
Founder 🚀💜

MySupplement.Shop からの回答

2025年1月13日

Hey Sarah,

Wow, this review is everything! 💜 I’m so glad you noticed the effort I put into keeping prices competitive—it’s all about delivering value without cutting corners. And I’m thrilled the “under promise, overachieve” approach came through for you!

Getting your order packed and dispatched quickly is just part of how I try to make every experience smooth and memorable. Hearing you’ve referred me to others? That’s the ultimate compliment—thank you so much for spreading the word!

If you ever need anything else or have more friends to refer, you know where to find me. 😉

Chris
Founder 💪💜

MySupplement.Shop からの回答

2025年1月13日

Hey Christine,

You’ve officially blown *me* away with your kind words! 💜 Fabulous customer service and fast delivery are exactly what I strive for, so knowing I impressed you makes my day.

Thanks so much for sharing your experience—it means the world. If there’s ever anything else I can do, just give me a shout.

Chris
Founder 🌟💜

MySupplement.Shop からの回答

2025年1月13日

Hey Jaime,

Thanks for the Review! 🤩 Quick service is the name of the game, and I’m so glad I could deliver (literally)! 💜

If there’s ever anything else you need, I’m just a message away. Appreciate you taking the time to leave this!

Chris
Founder 🚀💜

MySupplement.Shop からの回答

2025年1月11日

Hey Elizabeth,

Thanks so much for your review! 💜 I’m thrilled to hear you found the service quick, efficient, and easy—exactly what I aim for.

If there’s ever anything else you need, just shout. I’m always here to help!

Cheers,
Chris 💜

MySupplement.Shop からの回答

2025年1月11日

Hey Norman,

Thanks so much for sharing your experience—it’s always great to hear how something is working in real life! 💜 I can imagine how frustrating and painful your thumb issue must have been, so knowing Jointace has helped you get it moving again (even if it’s not 100% fixed) is such good news.

I love how you’ve found a routine that works for you by alternating creams—smart move! And you’re right, Jointace does smell pretty decent for something that actually works.

Having two on hand is definitely a pro-level strategy—sounds like you’re prepared for anything. If you ever need more or just want to share updates, you know where to find me!

Cheers,
Chris 💜

MySupplement.Shop からの回答

2025年1月11日

Hey Jerard,

Thanks so much for your review! 💜 I’m really glad your order arrived on time, and I can’t wait to see you back again soon. If there’s ever anything you need, just let me know!

Cheers,
Chris 💜