Worst customer service ever. I emailed them last week. No response. I called on Monday 09/14/2026. No follow up. I called again on 09/15/2026 left a voicemail and no one has called me back. I called a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’m a 6X Champion Boxer that trains almost and literally every day (1 day off) I run in the mornings 4-8 miles a day. In the afternoons and evenings and nights, I train an additional 2.5 to 3 hours a... もっと見る
I received a container on Killer Labz Noxious pre-workout that was clumpy, pasty & in chunks. Didn't look good or new. Looked like it was exposed to hear or past expiration. Couldn't tell because cont... もっと見る
企業が回答しました
Thank you for making available your product of potassium nitrate in capsule form. You are one of the few companies that make this valuable NO precursor available to the public. I am taking it now to h... もっと見る
企業情報
さまざまな外部ソースから提供された情報
MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
連絡先
10116 W 191st St, 60448, Mokena, 米国
- 708-326-4819
- info@mysupplementstore.com
- mysupplementstore.com
3.4
まあまあ
2714件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They have the best supplements
They have the best supplements, the prices are accessible. But they should work on improving shipping
2023年1月20日
Great products!!!
Great products!!!! Fair price. They work. Put on a solid 25 lbs of muscle.
2023年1月31日
long delivery time
2023年1月31日
My Supplement Store からの回答
Hi William. Since you are international, the shipping time will take longer.
Prompt shipment
Prompt shipment. Communication of a product back ordered, and expected delivery date. All was good.
2023年1月11日
Restocking…
It’s annoying how long they’ve been out of stock for honestly, and as a new customer this isn’t leaving me with a good experience for this company.
2023年1月29日
自発的なレビュー
My Supplement Store からの回答
Hi there. I do sincerely apologize for the delay on getting your order out. If you would like to reach out to customer service at 1-877-505-1777 or via email at info@mysupplementstore.com, they can help you further and help resolve this situation. Again, I sincerely apologize for the inconvenience this may have caused.
I never received my pakege
2023年1月28日
My Supplement Store からの回答
Hi Eric. International orders do tend to take longer, however the tracking says it should arrive to you in about 3-7 business days. So, your package is on it's way to you, international orders just tend to take a little longer.
Keep product stock up
Keep product stock up, so can be ship at the same time!! Sometimes I need the product ASAP but have to wait!! Cause lost of motivation at gym and work out due to product not in stock!! Not cool this happens 2 times
2023年1月26日
My Supplement Store からの回答
Hi there. I do sincerely apologize for inconvenience this has caused. Please check your email as we have sent a coupon code for your next purchase. Again, I sincerely apologize for the inconvenience.
I got a bad supplement because the one…
I got a bad supplement because the one I chose before didn’t have gelatin . I don’t eat pork or pork bi products and they sent me a bad one
2023年1月20日
My Supplement Store からの回答
Hi Kevin, I apologize for the inconvenience this may have caused. However, we do have the ingredient label on the product description and I can see the label says it does include gelatin.
I disliked the lack of communication
I disliked the lack of communication. I honestly think my order was lost. I placed my order on Saturday and received a confirmation email. I heard nothing from them, so I reached out on Thursday. The customer service rep was apologetic and made sure my order was shipped that day. I received it the following Tuesday. So in total it took ten days and me reaching out to them, in order for me to get the product.
2023年1月7日
My Supplement Store からの回答
Hi Caeser, I do apologize for the delay on communication. However, we do not ship over the weekend and our processing time is about 1-4 business days.
In stock & available items that other…
In stock & available items that other suppliers don’t have. Quick shipping, easy site & payment options. Overall great experience.
2023年1月26日
Excellent customer service
2023年1月12日
always fast shipping!
2023年1月24日
Easy,fast service.
2023年1月20日
My experience was great!! Best products ever !! Also they get there job's done well. I will definitely buy products again . They also work great
There products are the best I ever had. They work without a doubt and people should definitely buy some. They are great for workouts and bodybuilding. Thank you supplment store and everyone!! You make the world a better place!!
2022年12月16日
Got exactly what I wanted
Got exactly what I wanted. Great service. Great price. Early delivery.
2023年1月19日
i been using this for a month now and…
i been using this for a month now and nothing is showing at all even on the diet im on still nothing just feel sick
2022年12月29日
My Supplement Store からの回答
Hi there. Typically it takes 2-3 weeks for results to start showing. Make sure you are eating right and exercising when taking these products.
Really glad that I found a supplement…
Really glad that I found a supplement shop that the products does exactly what they say. I will always purchase from this company.
2023年1月10日
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