Worst customer service ever. I emailed them last week. No response. I called on Monday 09/14/2026. No follow up. I called again on 09/15/2026 left a voicemail and no one has called me back. I called a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’m a 6X Champion Boxer that trains almost and literally every day (1 day off) I run in the mornings 4-8 miles a day. In the afternoons and evenings and nights, I train an additional 2.5 to 3 hours a... もっと見る
I received a container on Killer Labz Noxious pre-workout that was clumpy, pasty & in chunks. Didn't look good or new. Looked like it was exposed to hear or past expiration. Couldn't tell because cont... もっと見る
企業が回答しました
Thank you for making available your product of potassium nitrate in capsule form. You are one of the few companies that make this valuable NO precursor available to the public. I am taking it now to h... もっと見る
企業情報
さまざまな外部ソースから提供された情報
MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
連絡先
10116 W 191st St, 60448, Mokena, 米国
- 708-326-4819
- info@mysupplementstore.com
- mysupplementstore.com
3.4
まあまあ
2714件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My first experience was positive the…
My first experience was positive the order was delivered in a timely fashion.
2023年1月10日
Fast delivery and always able to find…
Fast delivery and always able to find what we are looking for in our supplements
2023年1月13日
Best price among other sellers for the…
Best price among other sellers for the product that I was looking for and quick delivery.
2023年1月12日
Quality product shipped quickly
I really wnjoy shopping with the company.My only comlaint and its no ones fault, but they ran a special same day i placed order for a free item, i contacted them by email asking to recieve it since it was just a few hours later, and never got a response, i disnt even get a aorry its to late, i have spent several hundreds of dollars and for whatever reason no one replied, but ill still order again ,prices are good and i enjoy the emails.
2023年1月6日
My Supplement Store からの回答
Hi Rudy. I apologize for the delay on communication, it looks like we did reach out to you a day after you emailed in. The sale you were referring to started the day after you put your order in and you would have had to add it to your cart. Be on the look out for future sales though!
Fast shipping and great products
2023年1月10日
Wasn't Notified about product unavailability
They had brand I was looking for, but one flavor I selected was unavailable. I didn't learn until it didn't arrive. Customer service was nice and explained what happened.
2023年1月12日
My Supplement Store からの回答
Hi George. I apologize for the delay in communication, we have been short staffed and doing our best to catch up. Again, I apologize for the delay in communication.
Items are still not delivered.
2023年1月15日
My Supplement Store からの回答
Hi Carol. I sincerely apologize for the delay on getting your order out, there seem to be a technical error on our end. However, we are getting this shipped out today for you. Again, I apologize for the delay and inconvenience this may have caused.
I like that I got my product as always
I like that I got my product as always. I didn't like that somehow it took ur company 3 days to ship it out. That's ridiculous. Same day or next day at most. Any more than that is just a poorly run business that makes excuses. That's the truth.
2023年1月5日
My Supplement Store からの回答
Hi Timothy. I do apologize for the delay on getting your order out. However, during the New Year, we were backed up on getting the orders out and were doing our best to get your order out as soon as possible. Again, I sincerely apologize for the delay.
Just a follow-up with an incomplete…
Just a follow-up with an incomplete order. Once I contacted customer service. They were quick to fix the problem and sent out the missing items.
Thank you.
2023年1月13日
自発的なレビュー
Help with an order
I had ordered a different flavor of Syntrax, and was notified it was not available. I was told what was available and they substituted that one and sent it out.
2023年1月5日
Jederzeit kann man zum Produkt fragen stellen sie werden immer beantwortet
Ich finde es super das sie nach Europa versenden. Die Ware kam immer an , und bei fragen kann man sie leicht stellen und werden beantwortet. Funktioniert sehr gut.
Danke an das Team.
Grüsse aus Europa
2022年12月10日
I’m not sure being short staffed is of…
I’m not sure being short staffed is of my concern. That is not my problem.
2022年12月20日
自発的なレビュー
My Supplement Store からの回答
Hi James. I do sincerely apologize for the delay. However, due to the holidays, we did have some days off. Plus one of the products you ordered was out of stock at the time of purchase and we did get it in shortly after your first shipment went out. Again, i sincerely apologize for the delay.
GREAT SUPPLEMENTS
Good quality supplements so it's worth the wait for my orders to arrive being from the UK its expected for the delivery to take longer
2023年1月12日
Always high quality product
Always high quality product, true to their delivery dates and quick to communicate ♥️
2023年1月6日
The order and supplements are awesome
The order and supplements are awesome. My only complaint is shipping. When you pay for 3-5 days shipping you should get it in that amount of time. It took just as long as it would have through usps. Label was created on the 2nd. Didn’t receive till the 11th.
2023年1月11日
My Supplement Store からの回答
Hi Sam. I sincerely apologize for the inconvenience this may have caused however, our processing time takes about 1-3 business days, and we shipped out your order on the third business day. Shipping carriers are a little delayed as well due to the holidays. Again, I apologize for the delay.
It was convenient to order on line and…
It was convenient to order on line and cheaper by the bundle.
2023年1月1日
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