Myultra ロゴ
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Myultraレビュー 

116
•
TrustScore 5段階評価の4.5

4.6

メディア ハウス
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Great company will go out of their way to fix issues and won’t give up only small problem is they must try to do a few at a time so you are waiting between messages for replies instead of dealing with... もっと見る

5つ星のうち5の評価

We have had this service for around 5 years now and have never had any major issues. All contact has been dealt with immediately and professionally..

5つ星のうち5の評価

I have had a terrible time with the delivery service which is not myultra.net fault and Anik got me through with flying colours, he is the best of the best. Also the products are quality.

5つ星のうち5の評価

Excellent customer service. Screen was freezing before start up had finished. They stayed in touch until the issue was resolved.

企業情報

  1. メディア ハウス

当該企業による記述

Ultra Services - Your number 1 media company.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

116件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(116)

過去12か月のレビュー数: 16件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Tech are a great team

Today I was having problems with my ultra box. I chatted with a technician called Shik. He was brilliant and so helpful. The most important thing he was so patient with me as I dont understand modern tech. Thank you shik for your help, you certainly deserve a 5 star rating.

2025年2月16日
自発的なレビュー
5つ星のうち5の評価

Technician

Today 31st January i had problems trying to connect my box to the tv. I realised the box would not connect because there was no internet. I went on the ulta app and spoke to Shik. Shik guided me through the process of re setting the the box. After this process i have full tv and it is working properly. Shik was excellent and so patient with me as i am a dinasour. Thank you Shik, I have learnt to reset.

2025年1月31日
自発的なレビュー
5つ星のうち5の評価

I had a problem on Saturday

I had a problem on Saturday. My online chat bot was answered immediately & Shik entered the conversation. He stuck by me for several hours trying to reconnect & I had to leave the chat but I got reconnected with him Monday immediately & we persevered together for a few more hours with my older system but he got it up & running. Excellent customer service & the system is pretty good too. Little box is Easy to transport between home & holiday home. Shik was fantastic.

2025年1月27日
自発的なレビュー
5つ星のうち5の評価

I have just purchases 2 boxes from…

I have just purchases 2 boxes from Ultra and the backup service is amazing. I'm giving 10 🌟 🤩 ⭐️
Shik, the technical man stayed with me untill both Ultra boxes where 100% updated and working perfectly.
One of my tv was an older model and had a problem with Crome however Shik
kindly walked me through the whole process .. .I'm delighted and thank you guys . I'm a very happy client ☺️ 100% 🫠😍😊😊😊😊😊😊😊

2025年1月26日
自発的なレビュー
5つ星のうち5の評価

first class service as usual

Ultra TV are always available to help.
They always reply to your messages promptly they are very polite and nothing is to much to ask of them.
Great service and great media to watch.

2025年1月24日
自発的なレビュー
5つ星のうち1の評価

still waiting for a reply.

still waiting for a reply.
Ordered products on the 10th October chasing up delivery but no one replies.
Sent emails to support and service

2024年11月28日
自発的なレビュー
Myultra ロゴ

Myultra からの回答


I take all feedback very seriously and was deeply concerned to read your review, even while I’m currently on vacation. I immediately took time to look into this matter personally. However, I couldn’t find any record of you as a customer under the name provided.

We are genuinely committed to resolving any issues you may have experienced. Our support team is available 12 hours a day, 7 days a week, 365 days a year, and they are ready to assist you right now. I am also personally available to ensure this is resolved swiftly and completely.

Please contact us directly at www.myultra.net, and we will do everything possible to address your concerns. Over the years, we’ve had very few reviews like this, which makes it all the more important for us to understand and resolve your situation.

Thank you, and I hope to hear from you soon so we can make this right.

Kind regards,
Team Ultra

5つ星のうち5の評価

Great service with so many channels

Great service with so many channels. I have been using this service many years now and believe it to be better than all the other services I have used. Highly recommended to anyone if you are looking for a good IPTV, on demand Movies, TV Shows and Live TV.

2024年10月16日
自発的なレビュー
5つ星のうち5の評価

Great product the best I have used by a…

Great product the best I have used by a long way.Great Interface makes it user friendly to find the endless library of movies,tv shows and sports.
Live tv is excellent with every sport and channels you would want.
I now have two boxes that came preloaded plug and play with a update tab so no messing just click to update,also fast support is available if required a great no hassle reliable service I wish I had found earlier

2024年10月19日
自発的なレビュー
5つ星のうち5の評価

Highly recommend this TV box.

Great service & the picture quality & sound are brilliant. Would definitely recommend to anyone thinking of trying it.

2024年10月10日
自発的なレビュー
Myultra ロゴ

Myultra からの回答

Thank you so much for your kind words and recommendation! We're thrilled that you enjoyed the great service, picture quality, and sound. We always strive to deliver the best experience for our customers.

We offer high bitrate for maximum viewing quality, with all movies available in Full HD and 4K resolution. Our team works hard to ensure that the picture quality and sound are always brilliant, providing you with a top-notch viewing experience.

Remember, we're open 12 hours a day, 7 days a week, 365 days a year, and we're here to help. For any buffering issues, we suggest a simple router reset or checking our quick fix guide here: https://link.myultra.net/fix24. We also recommend using a VPN to ensure the best possible streaming quality and security.

5つ星のうち5の評価

Highly recommend

Excellent product. Exceptional service. Highly recommend. Absolutely brilliant. 5🌟.

2024年10月9日
自発的なレビュー
Myultra ロゴ

Myultra からの回答

Wow, thank you so much for the 5-star review! We're thrilled to hear you think our product is excellent and our service is exceptional. It really motivates us to keep providing the best experience possible!

We strive to offer the highest quality, from our extensive selection of channels and Full HD/4K movies to our custom-made devices with a full warranty. With high bitrate streaming, No Block technology, and VPN support for optimal security, we want every aspect of your viewing experience to be absolutely brilliant.

If you ever need anything, we're here 12 hours a day, 7 days a week, 365 days a year, ready to help. Thanks again for your enthusiastic recommendation!

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