Myvenicia レビュー 4

This is without a doubt the worst experience I have ever had with an online webshop.

The quality of the earbuds is extremely poor. They feel like cheap, low-grade products, with almost no bass and a finish that looks nothing like what is shown on the website. The so-called “chrome finish” appears cheap and poorly done.

What is even more concerning is the customer service. The website clearly states that returns are possible within a certain timeframe. However, when I tried to initiate a return, I received no proper support. Instead of providing a return process, they first offered a 10% refund, which is completely unacceptable.

After multiple emails and explicitly requesting a full refund, I kept receiving generic or automated responses that did not address my request at all. The only thing that changed was that they gradually increased their refund offer (up to 40%), clearly trying to make me accept a partial refund instead of resolving the issue properly. I refused these offers.

Additionally, the website promised delivery within 5 days, but the package only arrived after about 4 weeks. This strongly suggests dropshipping from China, something that was not transparently communicated.

In summary: misleading product presentation, poor quality, and customer service that avoids responsibility. I strongly advise against buying from this webshop.

Quick delivery!! Chrome is fire !recommend it

the box was broken but the earphones are cool even if the quality is not that good

This website shows that it has five stars on trust pilot but when you go to trust pilot to check it, it’s never been reviewed. Prices are way cheaper than they should be in is an obvious scam.