My Waggle レビュー 

509
•
TrustScore 5段階評価の3

3.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have the Waggle Pet Monitor and the New back-up camera. The back-up camera works great! It has not lost signal during trips. The monitor could be a bit bigger, but it works well. The Pet Monitor... もっと見る

企業が回答しました

5つ星のうち1の評価

Clicked the email link to purchase subscription and apparently it was the wrong one. Cancelled and purchased the correct one. Now after being billed TWICE it says I have no active subscription. Called... もっと見る

企業が回答しました

5つ星のうち5の評価

I have 3 Waggle products...the temp gauge, the wired camera and the 4G camera. All three helped me manage my older dog with seizures and now my agility and disc competing dog especially when we are w... もっと見る

企業が回答しました

5つ星のうち1の評価

Terrible customer assistance. Monitor consistently starts reading way to high at least once a year amd will not reset. Waggle cares more a out trying to upset you more systems, equipment, and plans in... もっと見る

企業が回答しました

企業情報

  1. ペット用品店

当該企業による記述

Waggle constantly monitors the temperature & humidity in your vehicle and alerts you via text/email in realtime, so that you never have to worry about your pet's wellbeing.


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3.2

まあまあ

TrustScore 5段階評価の3

509件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 93%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.2

すべてのレビュー

(509)

過去12か月のレビュー数: 43件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great product and company

We have been looking for a pet camera for our RV that did not require yet another monthly subscription. We have the Basic Plan, which is free of charge. It also works on our wi-fi. We love checking in on them and having peace of mind when we see they are fine. Thank you. Great product.

2024年12月27日
5つ星のうち1の評価

Not good service

The new one I bought to replace my old one isn't working. They said they were shipping me another one an it hasn't arrived. Now they want me to send the broken one back before they send me the replacement. They had no problem charging my credit card for my subscription without notifying me. They have my card on file so they can charge me if I don't send broken one back. The product is great if I could get another one that works like the one I have had for years.

2024年12月17日
5つ星のうち5の評価

Austin's Comfort

I'm still learning and learning how to be comfortable with the monitor and camera. Gives me peace of mind that I can monitor my big girl Austin when she is left in my Sprinter Van.....I like knowing Austin is safe and comfortable.

Big plus is Waggle customer service when I would reach out with questions ~ thank you!!!

2024年12月5日
5つ星のうち5の評価

Yearly subscriptions Update

I like the waggle but I was suprised to see that you can only do a monthly subscription. This is my second one and I was planning on doing a yearly like my first. There were no option of a yearly. $35 a month was not planned in my budget but I am figuring it out.....

Update - Waggle contacted me and was able to get it fixed for a yearly subscription. I am now happy with my products. I can track the tempature in the Van or Truck with no issues. I've changed my stars to a five star review.

2024年11月28日
5つ星のうち1の評価

Dont waste your money buying this…

Dont waste your money buying this product, its based out of india, returns are shady. Customer service is handled through email. Please spend your money somewhere else.

2024年12月16日
自発的なレビュー
My Waggle ロゴ

My Waggle からの回答

Hi Chris Shores,

We’re sorry to hear about your experience. Our support team will contact you shortly to assist and resolve your concerns. Thank you for your feedback!

Best regards,
Team Waggle

5つ星のうち2の評価

The new Waggle doesnt work

The new Waggle doesnt work, and you disconnected my old one so now we have no knowledge of the temperature in the RV and no protection for our dog until the new one arrives and is connected. The Waggle people are difficult to understand with heavy accents. Still waiting for the new monitor.

2024年11月24日
My Waggle ロゴ

My Waggle からの回答

Hi Sue,

We’re sorry to hear about your experience. Our support team will contact you shortly to assist and resolve your concerns. Thank you for your feedback!

Best regards,
Team Waggle

5つ星のうち2の評価

Hit and miss functionality

I have 2 "My waggle". One works ok; other has not worked since purchasing. It will send heat alert; electricity alert when it is plugged into outlet. Can't trust. Will be seeking a replacement or a refund from company. Not pleased with product

2024年10月6日
My Waggle ロゴ

My Waggle からの回答

Hi Linda,

We’re sorry to hear about your experience. Our support team will contact you shortly to assist and resolve your concerns. Thank you for your feedback!

Best regards,
Team Waggle

5つ星のうち2の評価

The first unit didn’t even last a year…

The first unit didn’t even last a year before it failed. Then as a gesture you offer me a 10% discount off of a new unit which I bought about two weeks before black Friday where it was $20 less than I paid. I shouldn’t have has to buy a new unit a year in.

2024年11月14日
My Waggle ロゴ

My Waggle からの回答

Hi Brain,

We’re sorry to hear about your experience. Our support team will contact you shortly to assist and resolve your concerns. Thank you for your feedback!

Best regards,
Team Waggle

5つ星のうち4の評価

The Waggle came in a timely manner

The Waggle came in a timely manner. It didn't come with a packing slip or receipt. Since it will be a gift, I will need to print the original order receipt, which unfortunately will tell the cost, when I give the gift for Christmas.

2024年11月13日
5つ星のうち1の評価

This company uses deceptive practices…

This company uses deceptive practices to lure you in as a new customer, and then raise your subscription price and automatically charge your credit card without your permission! I saw the extremely high charge for a 6 month subscription on my credit card statement. I immediately went into my account to cancel, thinking I would get a refund. Nope! They only cancel your subscription for the renewal time beyond the current one. When I called they told me it was not their policy to give refunds. I disputed the charge with my credit card company; but now have received at least 3 phone calls and text messages attempting to get me to drop my dispute with my credit card. They still won’t refund my money however! I will never deal with Waggle again!!

2024年11月4日
自発的なレビュー
5つ星のうち4の評価

Not just for RVs and Campers

I use this to monitor my K9 partner in the cruiser and it is awesome. Whenever I'm away from the vehicle I can instantly check the conditions inside and make sure he's safe. The GPS functionality is great for if the monitor is ever stolen. Cell service is required, but the monitor will alert you if there is a loss of service or power. Do wish there was a larger battery, or if replacement batteries could be sold (my first one was always plugged in and the constant on/off cycling killed the battery). Otherwise the peace of mind is worth every penny.

2024年10月7日

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