Why even have a helpdesk or WhatsApp
Helpdesk employees who barely speak English, let alone Dutch. They will NOT help you but tell you âQR codeâ over and over again.
I pay the fare for a full day, and was okay to pay it again to get entry 20 mins ahead of the actual booking, but it didnât work with several accounts or by extending the booking. Which I only found out after trying to contact the helpdesk via WhatsApp.
When contacting Vicky through it took more than 2 days to get a 5 word reply, only after asking for a follow-up.
Itâs supposed to be convenient, but next time Iâll definitely use parkbee.








