I paused my membership with the understanding that I would be alerted before it started back up again. That did not happen. My first email was the receipt for my membership restarting. Not okay. I am... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Customer care service is not helpful. I wanted to cancel my subscription, and it was very tricky to just find the tabs or links to complete this. Nothing on the spill page helps you when you log in to... もっと見る
企業が回答しました
Great experience with Nailboo. Product is so reasonably priced with the Nailboo club. Items arrive in reasonable time. Product is excellent and provides book and video guides. Couldn’t be easier. Cust... もっと見る
企業が回答しました
I LOVE NAILBOO. love saving all that money every 2 weeks and I get satisfaction of knowing I do my own nails and the customer service dept. Is amazing. A very happy customer. Love Nailboo!!!!
企業が回答しました
企業情報
Nailboo について
当該企業による記述
At Nailboo, we’re dedicated to making salon-quality manicures easy, affordable, and accessible for everyone. We believe that pampering yourself should be simple and fun, not expensive or time-consuming. That’s why we’ve developed high-quality, DIY nail products that deliver stunning, long-lasting results from the comfort of home.
Whether you’re into dip powders, gel polishes, or nail care essentials, Nailboo offers everything you need to create vibrant, durable nails that express your unique style. From bold colors to subtle nudes and color-changing shades that adapt to every mood and season, we’re all about giving you the tools to master your look.
We also believe in listening closely to our community. Through your feedback, we’re constantly evolving, improving our formulas, and adding new shades and collections. Every product, from our chrome powders to our easy-to-apply essentials, is designed with care, so that each Nailboo experience is even better than the last.
More than just nails, we’re a community where nail enthusiasts of all levels come together to get inspired, learn, and share. So, whether you’re a beginner or a seasoned pro, Nailboo is here to support your nail journey with quality products, fun tips, and a community that cares. Join the Nailboo fam and see what makes us the go-to for nails that stand out, stay put, and make a statement!
連絡先
4.0
ほぼ満足
2054件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service, amazing products!
I love the product and having a wonderful company with speedy, helpful customer service is amazing. I use the nail dips and have for the past 2 years. Everyone thinks I get my nails done professionally.
Lei in customer service was awesome helping resolve a wrong order. Response time was immediately next business day
Highly recommend their products and customer service!
2026年7月14日
自発的なレビュー
Nailboo からの回答
Thank you so much for your amazing review! 🥹💖 We're thrilled you've been loving your Nailboo manis for the past 2 years, and we'll be sure to share your kind words with Lei! Thanks for recommending us—it truly means the world! ✨💅💕
LOVE MY NAILS
LOVE MY NAILS! I've never done anything except color my nails. First time doing any kind of a dip and love my results. So easy. So beautiful. Already shopping for next month's colors.
2026年7月9日
Nailboo からの回答
So happy to hear that! 🥰💖 Welcome to the Nailboo family! We're thrilled your first dip experience was such a success. Have fun picking out your next colors—we can't wait to see your next mani! ✨💅💕
Partial Order Fulfillment / Full Payment Charged
I ordered 7 items, only two shipped. No word about the others. But the took my money right away if they are not going to ship it, then wait to charge the customer. I am very apprehensive at this time, hoping the rest of the items will ship.
2026年7月2日
Nailboo からの回答
Hey boo! Upon checking, your order was split into two shipments, and both have been marked as delivered. If you'd like a copy of the proof of delivery, please reach out to support@nailboo.com, and we'll be happy to send it over. 😊
Every purchasing experience is…
Every purchasing experience is seamless. Products are fabulous!
2026年7月4日
Nailboo からの回答
Aww, thank you! 💖 We're so happy every order has been a great experience for you. Enjoy your fabulous Nailboo goodies! ✨💅
Very quick delivery time!
2026年7月3日
Nailboo からの回答
Yay! 🚚💖 We're so happy your order arrived so quickly! Thanks for sharing your experience.✨💅
Pleasantly impressed
Loved the quick customer service and helpfulness of staff. My powder dip colors are beautiful.
2026年7月2日
Nailboo からの回答
We're so happy to hear that! 💖 Thanks for your kind words—we're thrilled you loved the colors and had a great experience with our team. ✨💅
Customer service completed what I…
Customer service completed what I needed. They had to correct something they changed first, but we eventually got there with no fuss.
2026年7月2日
Nailboo からの回答
Thanks so much for your patience and understanding! 💖 We're glad we could get everything sorted out for you, and we truly appreciate your support! ✨
Nailboo からの回答
Love to hear that! 💜✨ We're so happy you're enjoying the products and the beautiful color selection. Thanks for sharing your love, Boo! 💅😊
I absolutely love Nailboo!
I absolutely love Nailboo!! Aside from the high quality products the customer service is top tier!! I love being apart of the boo club and anytime I need something they respond quickly and are always very helpful. Since I’ve discovered Nailboo I’ve never been back in a salon!
2026年7月5日
自発的なレビュー
Nailboo からの回答
Thanks so much for the love, boo! 💖 We're beyond happy to have you as part of the Boo Club! It means the world to hear you're loving both our products and support. Here's to many more gorgeous salon-quality manis at home! 💅✨💕
Nailboo からの回答
Thank you so much, boo! 💖 We're thrilled you found it easy to pick your colors, loved our prices, and had a smooth checkout experience. We can't wait to see your next mani! 💅✨
Ruins your nail strength
Ruins your nail strength. Difficult to take off. Doesn’t last. Expensive.
2026年7月3日
Nailboo からの回答
We're so sorry to hear this was your experience. 💕 That's certainly not what we want for our boos. Please reach out to us at support@nailboo.com so we can learn more, share removal tips, and help make this right. 💖
Not a good product
Not a good product. It is very difficult to get the same effect as a nail salon. I feel like I’ve been bam-boozled!
2025年10月2日
Nailboo からの回答
We're sorry to hear Nailboo wasn't the right fit for you. 💕 It can take a little practice to master the technique, but we're always here to help! Please reach out to us at support@nailboo.com, and we'd be happy to share tips and assist however we can. 💖
I cancelled membership and account and…
I cancelled membership and account and you charged me anyway! The number to call says not in service. Very unhappy.
2026年7月3日
Nailboo からの回答
We're so sorry to hear about your experience! 💕 That definitely isn't the experience we want for our boos. Please reach out to us at support@nailboo.com so we can review your account and make this right for you. We look forward to helping! 💖
I'm so used to getting I ng my nails…
I'm so used to getting I ng my nails done but I like someone else to do my nails....not me . But it'll do.
2026年7月3日
Nailboo からの回答
We totally get it, boo! 💕 Nothing beats being pampered, but we're so glad Nailboo can be your at-home backup when you need it. We hope each set gets a little easier and more fun! 💅✨
Amazing customer service
Amazing customer service! Love this dip powder so far. Highly recommend!
2026年7月2日
Nailboo からの回答
Thank you so much, boo! 💖 We're so happy you're loving your dip powder and had an amazing experience with our customer service. Your recommendation means the world to us! ✨💅
I received my order so quickly
I received my order so quickly. Unfortunately it was not all there but what great customer service they are sending me my missing items! I would recommend ordering from Nail Boo 100%!! Will be ordering more products!!
2026年7月1日
Nailboo からの回答
Thank you so much for your kind words, boo! 💖 We're sorry about the missing items, but we're so glad our team could get everything sorted for you. We truly appreciate your recommendation and can't wait to have you back for your next Nailboo haul! ✨
I have been a Nailboo customer for 4…
I have been a Nailboo customer for 4 years and a Nailboo Boo Club Member. I use the Dip Powders and everything associated with the Dip Line. I love this product, and how this has been a learning curve, But I have so relished in reading from the Nailboo Family about how to do this. With the preferred dip powder to the Essential Premium liquids and the Removal process my nails went from cracking to long nails with their products. They are even better now in using Nailboo products than with the $80 Nail tech. It now takes me approximately 3 hours to remove, prep, build powder, color, activate, top coat. My Dip nails will stay in place for 6 to 7 weeks, yes that is weeks.. They are so strong as well, and there are favorites too, the Dip with the chrome, and the Thermals, and small glitter.. I do tend to have different colors that compliment each other only on certain fingers. I love Nailboo and the dip products.
If I ever have an issue, the support/customer service department is far superior, They respond quickly and will assist you if anything is wrong with the product or your order.
2026年6月25日
自発的なレビュー
Nailboo からの回答
Aww, thank you so much for being part of the Nailboo family for 4 years! 🥹💖 Your kind words truly mean the world to us. We're so happy Nailboo has helped you achieve strong, beautiful nails at home, and we'll always be here whenever you need us. Thanks for your amazing support, boo! ✨💅
As a boo club member
As a boo club member, everything is supposed to be 50% off, yet nothing was discounted at checkout. Paid full price on each item.
2026年7月1日
Nailboo からの回答
Hey boo! That definitely doesn't sound right! Boo Club discounts should apply to eligible items. Please reach out to us at support@nailboo.com with a screenshot of your cart, and we'll be happy to take a look and make things right! ✨
I love the products!
2025年10月19日
Nailboo からの回答
✨ We’re so happy to hear that you love the products! Thank you for your support and for being part of the Nailboo family! 💖💅😊
Nailboo からの回答
We're sorry to hear that part of your order was missing. 💕 Please reach out to support@nailboo.com with your order number and details of the missing item(s), and our team will be happy to assist you.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。