I had seen and tried this massage chair at a friend's house. Although it was well priced, I ordered one. It arrived earlier than anticipated, delivered by an efficient and polite team. Unfortunately i... ãã£ãšèŠã
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Great massage chairs. We initially wanted to buy a weyron chair but Naipo is far superior - especially in terms of price. We were worried a little as another profile on trustpilot has bad reviews - it... ãã£ãšèŠã
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I wrote a review about my massage chair was broken within a year on Aug 2023,you can see my back my review.Then a customer service sent me back an email on Nov 2023 and said they canât fix and can rep... ãã£ãšèŠã
by far the best brand for massage chairs. ive first experienced them in germany where theyre wildly popular and used by universities. only their initial logistics partner in the uk was bad. the produc... ãã£ãšèŠã
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Welcome to the Trustpilot page for NAIPO UK, your trusted destination for superior massage and wellness solutions! NAIPO is an award-winning brand specialising in innovative health and wellness products, including our highly acclaimed massage chairs. With more than 20 locations across Europe and the UK, we are committed to enhancing your wellbeing through affordable, high-quality relaxation and comfort solutions. As a leader in the UK wellness industry, we offer a diverse portfolio of products. Our range includes not just state-of-the-art massage chairs but also handheld massagers, foot massagers, and a wealth of other products designed to help you relax and rejuvenate. Our commitment to quality, innovation, and customer satisfaction is second to none, and this has been recognised through the various awards we've been honoured to receive. Our direct shipping from within the UK ensures speedy delivery and impeccable customer service. At NAIPO UK, we appreciate and value the trust our customers place in us. We're dedicated to fostering open and transparent communication through this Trustpilot page. We highly value your feedback and use it to continually refine our products and services to offer an ever-improving customer experience. Our responsive customer service team is always ready to resolve any issues or answer any questions you might have. We strive to ensure your experience with NAIPO UK is exceptional from start to finish. If you've had an experience with NAIPO UK, we welcome you to leave a review. Sharing your experience will help others learn more about our commitment to quality and service. Thank you for choosing NAIPO, where we are not just promoting products, but a healthier, more relaxed lifestyle. Stay relaxed and revitalised with NAIPO UK! Best Wishes, The NAIPO Team
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item arrived broken
item arrived broken, been tryna get a refund from customer support for weeks.
Fast delivery
Fast delivery, I am happy with this eye massager, it relaxes you and makes you feel like you are flying after the session. Thank you ð
The Best â€ïž amazing
The wonderful massage chair
I had seen and tried this massage chair at a friend's house. Although it was well priced, I ordered one. It arrived earlier than anticipated, delivered by an efficient and polite team. Unfortunately it had a EU plug rather than the UK plug I required but this was replaced, following an email, quickly and efficiently. They also made the generous offer of a neck massager as compensation which I accepted happily. The chair itself is rather wonderful and used daily. This rather elegant chair fits seamlessly with our decor too. Happy
Bought massage chair now almost 2 yearsâŠ
Bought massage chair now almost 2 years
But they responded quickly to my queries
The massage chair is great
The massage chair is great! The delivery was fast and helpful. The customer service was detailed and nice.
Alas gut and danke (for swift deliveryâŠ
Alas gut and danke (for swift delivery and the product itself)
I recently purchased a NAIPO massageâŠ
I recently purchased a NAIPO massage chair and had it shipped to Pakistan. The buying process was smooth, and I found their UK website to be the most convenient option for my purchase. The chair itself offers exceptional comfort and a variety of massage options. Highly recommend for anyone looking for relaxation
best of the best
by far the best brand for massage chairs. ive first experienced them in germany where theyre wildly popular and used by universities. only their initial logistics partner in the uk was bad. the product itself is insane. far better than weyron (i tried it)
I wrote a review about my massage chairâŠ
I wrote a review about my massage chair was broken within a year on Aug 2023,you can see my back my review.Then a customer service sent me back an email on Nov 2023 and said they canât fix and can replace me another chair, I wait for another 1 month and I ask will they remove my old broken chair and I wait for another 1 month, still no any response.Please donât buy from this company, my broken massage chair was already broken for more than 6 months and they still canât help. please aware this company.
Absolutely appalling company
We ordered a neck massager just after Christmas from Naipo. It arrived promptly but was unsuitable. We emailed Mustbuy as stated on Naipos website to arrange its return and refund but had no response. After a couple of days we tried again, still no response. We then emailed and telephoned daily for more than a week, still no response. Their phone is constantly engaged. We then decided to email Naipo directly for help. Their response was âyou can call themâ. So to sum up we intend to keep trying for a reply but have very little hope of success. I would say if you get what you want from this company then great but if not you can forget about any form of after service care. I think we may try Trading Standards and see if they can help
Sehr weiterzuempfehlen!
Nettes Personal - angenehme AtmosphÀre und sehr entspannend.
Tolles Produkt
Super freundliche Mitarbeiter, Massage hat sehr gut getan. Ohne Zweifel empfehlenswert!
super freundlicher Empfang!
super freundlicher Empfang!
AtmosphÀre ist sehr gut und man ist fÌr sich alleine!
Man wird direkt nach 1 Stunde nicht erinnert sondern kann ruhig ÃŒberziehen, was wirklich sehr kulant ist.
Great product and arrived in good time.
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