I have an issue with my lisense, it does not register on my TV, and I cant generate a new one as I get an Error 404 code. My tickets on the support section of your website are being deleted while not... ãã£ãšèŠã
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The app does not accept my lifetime activation code I already paid full price for. Have tried contacting customer service, but they have closed several tickets without even responding once. DO NOT TRU... ãã£ãšèŠã
Ottima Applicazione ma non capisco ogni tanto esce il pallino rosso vicino al nome e non si apre non so da cosa può dipendere, Ú solo da innervosirsi perché con altre app la lista funziona.
Mijn eerste indruk was goed. Player ziet er mooi uit, maar biedt weinig mogelijkheden. Geen kanalenselectie mogelijk, niet zelf ondertiteling inschakelen en dan de grootste afknapper: als je de ingebo... ãã£ãšèŠã
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I have an issue with my lisense
I have an issue with my lisense, it does not register on my TV, and I cant generate a new one as I get an Error 404 code. My tickets on the support section of your website are being deleted while not being resolved.
Got scammed
The app does not accept my lifetime activation code I already paid full price for. Have tried contacting customer service, but they have closed several tickets without even responding once. DO NOT TRUST THIS COMPANY, unless you enjoy getting scammed.
They have never replied to any of myâŠ
They have never replied to any of my tickets. The ticket just disappear within 24 hours without solving the problem.
No customer support at all
No customer support at all. They just close and delete the tickets in 24 hours. They never answer any of them. AVOID.
14-day refund = big lie
I purchased the Player on April 9, 2026, to test it. I wasn't satisfied with the result, so I requested a refund on April 15, 2026, as offered within 14 days. Since then, I haven't heard anything. My tickets are received and registered, a message tells me I'll be contacted, but then nothing happens and my ticket disappears! This is a misleading statement.
Non funziona l'app
Non funziona l'app
Ho aperto diversi tiket ma nulla...
Fate attenzione rubano soldi
Pessimo servizio
Ho acquistato una vpn box con una vpn per 24 mesi ma dopo 1 anno non é più funzionante, ho aperto diversi ticket ma ad ora non ho risolto nulla , anche se acquisto un altra vpn perdendoci 1 anno di abbonamento non succede nulla , box inutilizzabile senzavpn
Niet tevreden met deze player
Niet tevreden met deze player, ik heb nog geprobeerd mijn geld terug te krijgen maar tot geen gehoor. Na lang zoeken gebruik ik nu de Jetpack IPTV player, deze kan ik wel aanraden, geen reclames en gratis.
applicazione piu skifosa mai vista fa pena
mai vista un applicazione piu inutile lenta si blocca praticamente fa skifo ho buttato solo soldi
It seems that they respond suoer quickâŠ
It seems that they respond suoer quick when purchasing but when it stops and require activations again for whatever reason, you could spend a week chasing them. I purchased it and seemed to work fine but 10 days oater it stopped and can't get hold of after sales service agent to help.
Juist de ingebouwde VPN werkt niet bij IPTV
Mijn eerste indruk was goed. Player ziet er mooi uit, maar biedt weinig mogelijkheden. Geen kanalenselectie mogelijk, niet zelf ondertiteling inschakelen en dan de grootste afknapper: als je de ingebouwde VPN (kost slechts 2 euro per maand) wil gebruiken, dan start je playlist niet meer op. Juist die in te bouwen VPN op deze app voor ook Samsung-tvâs was het lokkertje.
Beter andere player nemen, geen klantenservice
De player werkte oké, nu helaas geen ondertiteling meer te selecteren. De klantenservice is 0,0. Beter een player van Smarters nemen.
VPN FARLOCCA
Ho acquistato due abbonamenti VPN Nanomid della durata di due anni per due dispositivi diversi. Non ha mai funzionato . Nonostante abbia pagato con paypal, non sono riuscito ad avere il rimborso. Alla fine ho perso 28 euro . Diffidate da questa VPN.
I don't think giving 1 star is also aâŠ
I don't think giving 1 star is also a waste for Nanomid app
It's a torture watching live as it freezes very frequently. and Catch up is another bad service. It's totally a waste .I don't recommend it to anyone.
Help
Needless to say, I am very disappointed with your service. Message received from you saying : An agent will contact you ETC. which never happened. Please tell me why I cannot get support from you so I can stop bothering you and forget about Nanomid.
Thank you
Marcel Mongrain
Itâs ok only paid £2.40 for lifetimeâŠ
Itâs ok only paid £2.40 for lifetime access itâs not fancy like most itâs plain but does the job and you can only use m3u with it but works ok just plain could be a bit more fancy like Netflix or steaming service style app
Avoid Nanomid
Nanomid was absolutely fine when I first got it. Now itâs worse than useless. No phone or email support. Pay for a lifetime subscription and then it doesnât work.
Constantly gets you to login and changes all the time. I literally have been waiting for nearly 10 minutes to get off the front screen. Going to delete the app now.
Do not pay for this, unless you want it to frustrate the hell out of you. Definitely would not recommend.
Horrible Customer service
Nonomid app updated itself, now the ( favorite) tab is gone, I have been trying to contact Nanomid support thru facebook and linkedin, no answer, and there is no phone number or e-mail to contact the, Horrible, at least fix your app that we paid for to show the favorites, right now it take us hours to find the channel we want to watch.
Poor Customer Service
The app works quite well for me overall, although it crashes occasionally, and unfortunately, the subtitles feature doesnât work.
Customer service (if you can even call it that) is extremely disappointing. The response times are unacceptably long, sometimes stretching to weeks, and the attitude is far from accommodating. It seems like they donât care that their business exists because of customers.
Itâs a shame because the app has potential, but these issues have pushed me to look elsewhere.
Perhaps they have large contracts with businesses and donât bother prioritizing individual customers.
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