Nationalflues レビュー 

Nationalflues からの回答

2025年1月20日 に更新

Dear Michael,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you are enjoying your new stoves and that our team met your expectations from start to finish.

We understand that deciding to undertake a project like this can take time, and we’re grateful you chose us to bring your vision to life. Our team takes great pride in maintaining professionalism, respect, and cleanliness in every home we work in, so it’s fantastic to know that these efforts made a positive difference for you.

Your kind words about the quality of our products, work and our fitters truly mean a lot to us. We are committed to delivering high standards and ensuring our customers are delighted with the results.

Thank you for recommending us!

Warm regards,
The National Flues Team

Nationalflues からの回答

2025年1月15日

Hi David,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found the process of purchasing a stove from National to be delightful and efficient. Our team strives to make every interaction as smooth and enjoyable as possible, and it's gratifying to know that our phone service met your expectations.

We're particularly pleased that the delivery arrangements exceeded your expectations. Ensuring a quick and seamless delivery is a top priority for us, and we're glad we could amaze you with the turnaround time from order to delivery.

Your feedback is incredibly valuable to us and serves as extra motivation to continue providing exceptional service. Should you have any questions or need further assistance in the future, please feel free to reach out.

Thank you once again for choosing National Flues!

Nationalflues からの回答

2025年1月15日

Thank you so much for updating your review and sharing your positive experience with us. We're delighted to hear that Neil was able to assist you and ensure your new stove was delivered to your satisfaction. It's wonderful to know that you're pleased with your purchase and our team's customer service.

Your kind words and recommendation mean a lot to us, and they reinforce our commitment to providing excellent support and products to our valued customers. If you have any further questions or need assistance in the future, please don't hesitate to get in touch.

Thank you once again for choosing us and for your understanding and patience throughout the process. We hope you enjoy your stunning new stove for many years to come!

Nationalflues からの回答

2025年1月6日

Hi Phil,

Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that Neil provided you with the fantastic advice and support you needed for your wood-burning stove journey. At National Flues, we strive to prioritise our customers' needs and deliver honest, reliable solutions. Your recommendation means a lot to us, and we're glad we could assist you effectively. If you ever need anything else, don't hesitate to reach out!

Warm regards,
The National Flues Team

Nationalflues からの回答

2025年1月6日

Hi Paul,

Thank you for your wonderful review! We're delighted to hear that you had a brilliant customer experience with us. Providing an excellent product range at good prices, along with clear and effective communication, is something we continuously strive for. Your feedback motivates us to keep up the great work. If you have any further needs or questions, please feel free to contact us anytime.

Warm regards,
The National Flues Team

Nationalflues からの回答

2025年1月6日

Hi Stu,

Thank you for sharing your positive experience with National Flues! We're pleased to hear that our team provided friendly and knowledgeable support from your initial inquiry to the delivery of your new stove. Ensuring clear communication and timely delivery is very important to us, and we're glad it made a difference for you. We truly appreciate your recommendation and are here for any future needs you may have.

Warm Regards,
The National Flues Team

Nationalflues からの回答

2025年1月6日 に更新

Hi Simon,

Thank you for taking the time to leave such a great review! We're sorry to hear about your initial experience with another supplier, but we're thrilled that Neil and our team here ar National Flues could step in to provide the help you needed. It's fantastic to know that you are happy with your Parkway Aspect Eco 8 stove and our competitive pricing. Your recommendation is greatly appreciated, and we're here to support you with any future requirements.

Warm regards,
The National Flues Team