National Windscreens ロゎ
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National Windscreens レビュヌ 83,706

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TrustScore 5段階評䟡の4.5

4.6

自動車修理・敎備店•109 所圚地
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

It’s really rare to have a great experience with everyone you come across in one company. Gemma who booked the visit was really lovely and helpful. Received a call on the day with a ETA from the techn... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Great replacement job, but if rain and/or wind is a threat you should cancel the job - not put the responsibility onto the customer to provide shelter. Its a job that can't be done in a normal garage... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Having been let down by another large company about a new windscreen prior to an MOT, National Windscreens were able to accommodate me quickly. The staff were friendly and helpful. Would use them agai... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Communication is everything. The guys at Exeter were excellent the whole way through. The windscreen was changed and the car was ready for collection well within the time I had been expecting. Ver... もっず芋る

䌁業が回答したした

䌁業情報

  1. 自動車修理・敎備店
  2. 自動車ガラス専門店
  3. 自動車修理店

National Windscreens に぀いお

圓該䌁業による蚘述

We are here to help.

National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.

Treating Customers Fairly

Protecting the interests of our customers at every stage.

We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.

Contact Centre Employees

Putting safety first

Our promise to customers

We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.

ADAS Car

National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.

Contact us

National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.

We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.

We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.

National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

8䞇件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

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5぀星のうち5の評䟡

After getting through

After getting through, the staff was polite and helpful. Let me know when the work will be carried out, but couldn't confirm a time. But you could track the technician and he will call you to let you know when on the way. Was true to his word. Did the work, satisfy and done.

2026幎3月13日
5぀星のうち1の評䟡

Worcester Branch.

Worcester Branch.
I had to have a new windscreen. First I was told it would be an AM call, but could not be guaranteed. It wasn’t.
During the replacement, the engineers cut through the wire for my Dash Cam. They said they would report the incident to their branch manager. He would then contact me later that day.
Well, after waiting, and no response. I eventually got through to head office. They said they would raise the problem with the Worcester branch manager.
Again no response, I contacted head office again later in the day to ask what was happening. Again they said they would contact Worcester branch manager. Still no response.
I contacted head office again, they this time put me on hold while they tried to contact the elusive Worcester branch manager. Apparently he has sent my case to Customer Support. Would it not have been polite, to just ring me and inform me of progress.
Needless to say, not very impressed with National Windscreen.

2026幎3月23日
自発的なレビュヌ
5぀星のうち5の評䟡

First class

National Windscreens were able to expedite my windscreen replacement quicker than anyone else. The service provided was first class as was the communication throughout the process.
I will always recommend National Windscreens from now on.

2026幎3月17日
5぀星のうち5の評䟡

Professjional

Helpful, quick and professional.

2026幎3月19日
National Windscreens ロゎ

National Windscreens からの回答

We appreciate you sharing that our service was helpful, quick, and professional! We are so happy you were pleased with us.

5぀星のうち5の評䟡

Great service

Great service

2026幎3月19日
National Windscreens ロゎ

National Windscreens からの回答

Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.

Kind regards,
National Windscreens

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