Technician was really professional and finished the job to a high standard. Great lines of communication to let me know when he expected to arrive to the car. Answered any questions. Booking process w... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After weeks and fuel waisted will Elgin branch dicaded to go Aberdeen, and was well chuffed staff couldn't be more helpful spen there time and done a good job , windscreen was leaking so water was si... もっと見る
企業が回答しました
Thank you for the service. The staff were polite and helpful, but unfortunately I am not completely satisfied with the repair after a week though at that time the repair seemed be a fair repair with... もっと見る
企業が回答しました
Very good experience. The agent came to our address and carried out the work with no hassle or personal interruption. Communication with the agent was exceptional and was informed well before arrival... もっと見る
企業が回答しました
企業情報
National Windscreens - Aberdeen について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Kirkhill Place, Unit A4 The Lombard Centre, AB21 0GU, Aberdeen, Dyce, 英国
- 01224-516-117
4.6
優良
667件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
National Windscreens - Aberdeen からの回答
We're glad to hear that the fitter provided excellent service. Thank you for your positive feedback; we appreciate it greatly.
Friendly manner and great staff kept me…
Friendly manner and great staff kept me informed all time with my windscreen replacement and duration. Great job guys !
2025年8月25日
National Windscreens - Aberdeen からの回答
We appreciate your positive feedback. We're happy to hear that our staff was friendly and kept you informed about your windscreen replacement.
Great and kind staff
2025年8月29日
National Windscreens - Aberdeen からの回答
We appreciate you sharing your experience with us. We are so glad to hear that you found our staff to be great and kind.
Your Window technician was great.
2025年8月28日
National Windscreens - Aberdeen からの回答
We're glad you enjoyed your experience with our window technician. Thank you for sharing your positive feedback with us; we appreciate it.
National Windscreens - Aberdeen からの回答
We appreciate you taking the time to share. We are so happy to hear you received excellent service.
Worker called when he was on his way
Worker called when he was on his way , explained process, he was fast and efficient and very polite
2025年8月22日
National Windscreens - Aberdeen からの回答
We're happy to hear that the worker communicated well, explained the process clearly, and was both fast and polite. Thank you for your positive feedback!
National Windscreens - Aberdeen からの回答
We appreciate your positive feedback! We are so happy to hear that our staff was friendly and that it was easy to organize.
Very quick service and staff member…
Very quick service and staff member helpful and polite
2025年8月20日
National Windscreens - Aberdeen からの回答
We appreciate you sharing your experience! We're so happy to hear that you found our service quick and our staff helpful and polite.
National Windscreens - Aberdeen からの回答
We're glad you had a seamless experience and appreciate you taking the time to share your positive feedback with us. Thank you!
Great experience
It was quick, efficient and the staff were very polite and so welcoming.
The new windscreen looks great
2025年8月21日
National Windscreens - Aberdeen からの回答
We appreciate your positive feedback. We're happy to hear that you had a quick and efficient experience with our welcoming and polite staff, and that the new windscreen looks great.
National Windscreens - Aberdeen からの回答
We appreciate your positive feedback! We're happy to hear that you experienced a hassle-free booking and a clean, professional job.
Super jest ok.
2025年8月16日
National Windscreens - Aberdeen からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Espetacular
2025年8月13日
National Windscreens - Aberdeen からの回答
We appreciate you sharing your positive experience!
National Windscreens - Aberdeen からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
National Windscreens - Aberdeen からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
National Windscreens - Aberdeen からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
National Windscreens - Aberdeen からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
National Windscreens - Aberdeen からの回答
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Great service quick and efficient.
Great service quick and efficient.
Great communication through the whole process.
2025年8月4日
National Windscreens - Aberdeen からの回答
We appreciate you taking the time to share your feedback! We're happy to hear about the great, quick, and efficient service, along with the great communication.
The work was carried out within the…
The work was carried out within the time scale allocated.
2025年7月31日
National Windscreens - Aberdeen からの回答
We're happy to hear that the work was completed in the allocated time. Thank you for your positive feedback; we appreciate it greatly.
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