Technician was really professional and finished the job to a high standard. Great lines of communication to let me know when he expected to arrive to the car. Answered any questions. Booking process w... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After weeks and fuel waisted will Elgin branch dicaded to go Aberdeen, and was well chuffed staff couldn't be more helpful spen there time and done a good job , windscreen was leaking so water was si... もっと見る
企業が回答しました
Thank you for the service. The staff were polite and helpful, but unfortunately I am not completely satisfied with the repair after a week though at that time the repair seemed be a fair repair with... もっと見る
企業が回答しました
Very good experience. The agent came to our address and carried out the work with no hassle or personal interruption. Communication with the agent was exceptional and was informed well before arrival... もっと見る
企業が回答しました
企業情報
National Windscreens - Aberdeen について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Kirkhill Place, Unit A4 The Lombard Centre, AB21 0GU, Aberdeen, Dyce, 英国
- 01224-516-117
4.6
優良
667件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
National Windscreens - Aberdeen からの回答
We appreciate you sharing! We are so happy you were pleased with our good, fast, and very good service.
National Windscreens - Aberdeen からの回答
We're so happy to hear that you had such a great experience with our company in the UK. Thank you for your positive feedback!
National Windscreens - Aberdeen からの回答
We appreciate your positive feedback! We're so glad you were happy with our fast, efficient service and friendly fitters.
My experience of National Windscreens
The arrangements to drop car off were straightforward, communication very good, no problems fitting new windscreen. Insurance excess paid easily.
2025年10月31日
National Windscreens - Aberdeen からの回答
We're happy to hear that the drop-off arrangements were straightforward and that you experienced excellent communication. We're also glad the new windscreen fitting went smoothly and the excess payment was easy. Thanks for your feedback.
Good service
Had to wait in all day, was only told about 2pm what time they would be there
2025年10月30日
National Windscreens - Aberdeen からの回答
We regret the inconvenience caused by the delayed notification of the arrival time. We appreciate your feedback and will review our scheduling process.
Quick and easy
Quick and easy, drove in handed over my keys 20mins later job was done and I was getting back on with my day.
2025年11月1日
National Windscreens - Aberdeen からの回答
We're happy to hear that your service was quick and easy! We appreciate you taking the time to share your positive experience with us. Thank you!
The gentleman was pleasant
The gentleman was pleasant, polite and changed the screen, gave me instructions before leaving.
I have no complaints, in fact I would say I got excellent service.
2025年10月31日
National Windscreens - Aberdeen からの回答
We're happy to hear that you had a positive experience! We appreciate you mentioning the technician's politeness and the clear instructions provided. Thank you for your excellent feedback.
National Windscreens - Aberdeen からの回答
We appreciate you taking the time to share! We're so glad to hear you were happy with our reliable, fast, and efficient service.
National Windscreens - Aberdeen からの回答
We're happy to hear that we met your expectations. Thank you for your positive feedback; we appreciate it greatly!
National Windscreens - Aberdeen からの回答
We're so glad your appointment was on time and that you appreciated the fast track location. Thank you for your positive feedback!
Absolutely fantastic service!
Absolutely fantastic service! The Guy's were so polite, helpful, courteous, efficient and kind. Thank you very much.
Their address wasn't in the drop down box: National Windscreens, 41 Morgan Way, Bowthorpe Employment Area, Norwich, NR5 9JJ.
2025年10月28日
National Windscreens - Aberdeen からの回答
We're happy to hear that you had such a positive experience with our team! We appreciate your kind words regarding their politeness, efficiency, and helpfulness. Thank you for the address information; we will update our records.
National Windscreens - Aberdeen からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Good efficient service
Guys were friendly, communicated well even though my place was difficult to find.
2025年10月23日
National Windscreens - Aberdeen からの回答
We're happy to hear that our team's communication and friendliness stood out, even with the challenges of locating your place. Thank you for your positive feedback!
National Windscreens - Aberdeen からの回答
We appreciate your positive feedback! We're so happy to hear you found our staff efficient, quick, friendly, and helpful.
Great service, great work, good communication
Great service. I was allocated a day, on that day given a slot. Received a message to confirm arrival time. Workmanship was excellent.
2025年10月17日
National Windscreens - Aberdeen からの回答
We're happy to hear that you received great service and excellent workmanship. We appreciate you taking the time to leave us this positive feedback!
Very good experience
Very good experience. The agent came to our address and carried out the work with no hassle or personal interruption. Communication with the agent was exceptional and was informed well before arrival an estimated time (turned up pretty much perfect to eta), once the work was completed the agent also let my wife know.
My vehicle was left clean of any debris. Highly recommend and extremely happy with the service we received.
2025年10月21日
National Windscreens - Aberdeen からの回答
We're happy to hear about your very positive experience. It's great to know the agent was punctual, communicative, and left your vehicle clean. We appreciate your recommendation and are extremely happy that you were pleased with our service.
Great knowledge and care by the technician
The technician assigned to my windscreen repair was very polite, extremely knowledgeable and also friendly.
The windshield repair was completed perfectly. I am happy for the service provided
2025年10月14日
National Windscreens - Aberdeen からの回答
We appreciate you sharing your feedback. We're happy to hear that the technician was polite, knowledgeable, and friendly. We're also glad the windshield repair was completed perfectly and that you are happy with the service provided.
National Windscreens - Aberdeen からの回答
We're happy to know the repair was of great quality. Thank you for your positive feedback; we greatly appreciate it.
Screen fitter was very prompt and very…
Screen fitter was very prompt and very helpful. Good service
2025年10月18日
National Windscreens - Aberdeen からの回答
We appreciate you sharing! We are so glad to hear that our screen fitter was prompt and helpful, and that you received good service.
Exceptional service
Exceptional service! So easy to make the booking. When the technician arrived he explained everything, and then set about carrying out the job! Highly recommend using National Windscreens!
2025年10月17日
National Windscreens - Aberdeen からの回答
We appreciate your positive feedback! We're happy to hear that booking was easy and the technician explained everything clearly before completing the job. We're glad you recommend our services!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。