Jordan did an Amazing job, very punctual, friendly & professional. I was very impressed with his quality of work. He is a credit to your Company…thank you🔶☺️🔶
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After a rocky start from an inexperienced learner we were then visited by JOE. What a fantastic guy he was. Very pleasant, very helpful, really couldn’t have asked for a nicer person. His workmanshi... もっと見る
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Dropped my car off on time and it was ready and available before time I was given on drop off. Staff courteous and informative
企業が回答しました
Bookd through insurance for back window repair. Excellent communication, quickly got intouch, appointment was made, had a phone call that morning with a more exact time. Was only there an hr, lad was... もっと見る
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企業情報
National Windscreens - Chesterfield について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Unit 3, Stand Park, S41 8JT, Chesterfield, Derbyshire, 英国
- 01246-700-253
4.9
優良
575件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
National Windscreens - Chesterfield からの回答
We're happy to hear that you had a great experience with our company. We appreciate you taking the time to leave us this cracking review!
National Windscreens - Chesterfield からの回答
We're happy to hear that the service was informative while you were working. Thank you for sharing your positive experience with us!
National Windscreens - Chesterfield からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Chesterfield からの回答
We appreciate you sharing! We're so happy you were very pleased with the service you received during your visit with us.
National Windscreens - Chesterfield からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Good job completed within a decent time…
Good job completed within a decent time frame. Thank you
2025年6月23日
National Windscreens - Chesterfield からの回答
We're happy to hear that the job was completed well and in a timely manner. Thank you for your positive feedback; we appreciate it!
National Windscreens - Chesterfield からの回答
We appreciate you sharing your experience with us. We're so happy you received great and friendly service and quality work.
Good service and pleasant staff.
2025年6月19日
National Windscreens - Chesterfield からの回答
We appreciate you sharing! We're so happy you received good service from our pleasant staff during your visit.
Used our excess and was linked through…
Used our excess and was linked through our insurer to national windscreens. Texted the booked time due to calibration it had to go in so a week wait.
Easy to find and booked in collected the same day.
Was waiting on a call to say it was ready but got a text. Very little human interaction except for handing keys in and getting them back
2025年6月13日
National Windscreens - Chesterfield からの回答
We appreciate you sharing your experience. We're glad the booking and collection process was smooth. We acknowledge your feedback regarding the communication methods used and the limited personal interaction. We'll review our processes to see where we can improve.
I did not like that the scuttle was…
I did not like that the scuttle was broken and then fixed with double sided tape which I specifically said I did not want using
2025年6月16日
National Windscreens - Chesterfield からの回答
We regret that the scuttle arrived broken and was repaired with double-sided tape against your wishes. We appreciate your feedback and will review our processes.
Brilliant and friendly service,great…
Brilliant and friendly service,great bunch of lads, talked us through procedure and how long it would take, quicker than we thought, highly recommended
2025年6月9日
National Windscreens - Chesterfield からの回答
We appreciate your positive feedback! We are happy to hear that you found our service brilliant and friendly and that you were informed about the procedure and its duration. We value your recommendation.
National Windscreens - Chesterfield からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Great service
Great service, quick, no hassle, professional and friendly service from the mechanic who dealt with myself.
2025年5月23日
National Windscreens - Chesterfield からの回答
We appreciate your positive feedback! We're happy to hear you received quick, professional, and friendly service.
National Windscreens - Chesterfield からの回答
We appreciate your kind words! We're glad you were happy with our staff and their work.
Customer service and communication was…
Customer service and communication was fab. Work completed faster than expected and team were all polite and friendly
2025年5月27日
National Windscreens - Chesterfield からの回答
We're happy to hear that you had a positive experience with our team! We appreciate your feedback regarding our customer service, communication, and speed of work.
Good communication & friendly fitter
2025年5月19日
National Windscreens - Chesterfield からの回答
We're happy to hear that you had a positive experience with our communication and fitter! Thanks for your feedback.
The technician was professional and…
The technician was professional and friendly, whilst carrying out a windscreen replacement.
2025年5月22日
National Windscreens - Chesterfield からの回答
We appreciate your positive feedback. We're glad the technician was professional and friendly during your windscreen replacement.
Quality Workmanship
Unfortunately I do not know the name of the engineer who did the work but he was excellent. He explained clearly what he was going to do and did not mind me watching. He removed the old screen with relative ease and took great care not to damage the paintwork on the car. The new screen was fitted without any problem and he cleaned up afterwards.
2025年5月20日
National Windscreens - Chesterfield からの回答
We appreciate you taking the time to share your experience. We're glad to hear that the engineer provided excellent service, clearly explained the process, and took great care during the screen replacement. We're happy the new screen was fitted without problems and that the area was cleaned afterward.
National Windscreens - Chesterfield からの回答
We appreciate you sharing your positive experience with our customer service and advice.
Amazing
Had great experience happy with the service.
Good customer service would recommend NW
2025年5月13日
National Windscreens - Chesterfield からの回答
We're happy to hear that you had a great experience and were pleased with our service. We appreciate your recommendation!
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