Jordan did an Amazing job, very punctual, friendly & professional. I was very impressed with his quality of work. He is a credit to your Company…thank you🔶☺️🔶
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After a rocky start from an inexperienced learner we were then visited by JOE. What a fantastic guy he was. Very pleasant, very helpful, really couldn’t have asked for a nicer person. His workmanshi... もっと見る
企業が回答しました
Dropped my car off on time and it was ready and available before time I was given on drop off. Staff courteous and informative
企業が回答しました
Bookd through insurance for back window repair. Excellent communication, quickly got intouch, appointment was made, had a phone call that morning with a more exact time. Was only there an hr, lad was... もっと見る
企業が回答しました
企業情報
National Windscreens - Chesterfield について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Unit 3, Stand Park, S41 8JT, Chesterfield, Derbyshire, 英国
- 01246-700-253
4.9
優良
575件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Following a recent stone chip to my…
Following a recent stone chip to my vehicle windscreen I noticed a crack appearing. I contacted my insurer who immediately connected me to the company. I was quickly given an appointment time and date and on arrival I found the staff to be very friendly and helpful. The screen was replaced after a couple of hours. Everything was left in an immaculate condition exactly as original.
All round excellent service and fitting.
2025年11月5日
National Windscreens - Chesterfield からの回答
We appreciate you sharing your experience. We're happy to hear that you found our staff friendly and helpful, and that your windscreen replacement was completed to a high standard. We're glad you were pleased with our service.
Excellent.
Bookd through insurance for back window repair. Excellent communication, quickly got intouch, appointment was made, had a phone call that morning with a more exact time. Was only there an hr, lad was very professional, took care with my car, made an excellent job if it, even cleaned up after. Highly recomend this company! 😁
2025年11月4日
National Windscreens - Chesterfield からの回答
We appreciate you taking the time to share your positive experience. We're happy to hear that our communication was excellent and the repair was completed professionally. Thank you for recommending us!
Very good service.
2025年11月7日
National Windscreens - Chesterfield からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Amazing customer service! I received absolutely fantastic…
I received absolutely fantastic customer service from your chesterfield branch. I think the gentleman I dealt with was James? He was ultra helpful, explained everything really well, everything ran smoothly and job done!
2025年10月31日
National Windscreens - Chesterfield からの回答
We're happy to hear that you had such a positive experience at our Chesterfield branch. We appreciate your kind words regarding the assistance you received. Thank you for your feedback!
National Windscreens - Chesterfield からの回答
We appreciate your positive feedback and are glad you had a great experience with our professional service. Thank you!
Friendly and extremely efficient…
Friendly and extremely efficient service
Completed within the time stated
2025年10月24日
National Windscreens - Chesterfield からの回答
We appreciate you sharing! We're so glad to hear that you received friendly and extremely efficient service completed within the stated time.
very helpful and friendly staff
2025年10月14日
National Windscreens - Chesterfield からの回答
We appreciate you letting us know that our staff was helpful and friendly! We are so happy you had a positive experience.
What a great service
What a great service, 100% professional on dropping off and picking up the car.
Nice a clean workmanship great job completed on time.
2025年10月24日
National Windscreens - Chesterfield からの回答
We appreciate your positive feedback! We're happy to hear that you found our service professional during drop-off and pick-up, and that the workmanship was clean and completed on time.
Great customer service
2025年10月11日
National Windscreens - Chesterfield からの回答
Thank you for your positive feedback!
National Windscreens - Chesterfield からの回答
We're happy to hear that everything was done perfectly. Thank you for your positive feedback; we appreciate it.
The appointment was made at short…
The appointment was made at short notice I couldn't fault the work and the staff were very pleasant
2025年10月11日
National Windscreens - Chesterfield からの回答
We appreciate you taking the time to leave us your feedback. We're so happy to hear that you were pleased with the work and that you found our staff pleasant, even with the short notice.
Fast friendly service
2025年10月10日
National Windscreens - Chesterfield からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Great stuff
The staff gave a reasonable time frame and stuck to it. The work is spotless and they even fixed some other little issues which they didn't have to.
2025年10月1日
National Windscreens - Chesterfield からの回答
We appreciate you taking the time to leave us feedback. We're happy to hear that we met your expectations regarding the timeframe and quality of work, and that you were pleased with the extra effort.
Really good service.
Really good service from the staff at Chesterfield branch. They took great care with my car and kept me well informed.
2025年9月19日
National Windscreens - Chesterfield からの回答
We appreciate your positive feedback! We're happy to hear that the staff at the Chesterfield branch took great care of your car and kept you well informed.
National Windscreens - Chesterfield からの回答
We're happy to hear that our service met your needs efficiently and that you found our team helpful and courteous. Thank you!
National Windscreens - Chesterfield からの回答
We appreciate you sharing that our service and communication were great! We are so happy you had a positive experience.
National Windscreens - Chesterfield からの回答
We appreciate you sharing your feedback! We are so happy you were pleased with our excellent service all round.
National Windscreens - Chesterfield からの回答
We appreciate your positive feedback! We are so happy to hear that you found our service great and our staff very polite.
Great experience
Great experience from start to finish, all they guys were very helpful and professional, waiting area nice and clean. Overall service brilliant.
2025年9月5日
National Windscreens - Chesterfield からの回答
We appreciate your positive feedback! We're happy to hear that you had a great experience from beginning to end and that our team was helpful and professional. Thank you!
Windscreen fitted
Windscreen fitted, staff brilliant, but admitted all not well with new windscreen so will replace a second time next Friday. Manager Bjorn and Technician Darren were so very helpful. Never seen a tidier reception area!
2025年9月5日
自発的なレビュー
National Windscreens - Chesterfield からの回答
We appreciate your positive feedback regarding our team's service and the clean reception area. We're addressing the windscreen issue and will replace it next week. Thanks for your patience.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。