Excellent service from National Windscreens in Dorchester. Progress of my windscreen order always provided. Windscreen acquired quickly and then fitted within an hour. I went back to National Windscre... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Was always weary about having windscreen replaced, would it be as good as factory fitting and could you tell it had been replaced with overspilling the adhesive and things. No need to worry tho!... もっと見る
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Very easy to book and swift service. Far better than autoglass, who seem to feel that by getting an aggressive call centre operative to call me, stay on the phone after I've told them I'm sorted... もっと見る
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Everything went smoothly dropped the car off and just over an hour late it was ready for collection, nearly two weeks later now though and there is a very annoying tapping like sound but other than th... もっと見る
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企業情報
National Windscreens - Dorchester について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Unit G2, Marabout Industrial Estate, DT1 1YA, Dorchester, Dorset, 英国
- 01305-700-096
4.8
優良
296件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service from booking to…Excellent Service
Excellent service from booking to completion many thanks would highly recommend
2024年5月17日
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent service at my home
Excellent service at my home. On time and job completed brilliantly.
2024年5月17日
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Punctual, polite and efficient.
The guy who came arrived on time (possibly his first call of the day) and took the trouble to explain what he was going to do. It eased the pain of having a damaged windscreen.
2024年5月15日
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Friendly and efficient service at Dorchester
The guys at Dorchester were super helpful and friendly. Great service. Car windscreen replaced within the hour. Thank you so much.
2024年5月10日
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
difficult job
I had to wait several days for the unusual screen to be sourced, and someone had to drive to Exeter to get a screen from a competitor.
The man who did the fitting was excellent. V pleased with the result.
2024年5月2日
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very easy to book and swift service
Very easy to book and swift service.
Far better than autoglass, who seem to feel that by getting an aggressive call centre operative to call me, stay on the phone after I've told them I'm sorted and to leave, who then forcefully tells me she needs to speak to the policy holder despite me telling her I'm doing it for my wife!.. don't touch autoglass, trust National windows...
2024年4月24日
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Easy, quick and friendly service
Easy process and quick. Staff friendly. Was originally told 4 hours but only took half time. No mess.
2024年4月30日
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Fears calmed on 2nd visit.
I was quite disappointed with the first visit but all was rectified on the second. Clean and efficient service. No call-back and don’t expect any.
2024年4月11日
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Super efficient from start to finish
Super efficient from start to finish. On time, cordial, friendly & knowledgeable. An absolute pleasure all round.
Thank you.
2024年4月9日
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
I found everyone friendly
I found everyone friendly, helpful and very accommodating. They rushed to get my vehicle done as I had an appointment directly after theirs and everyone seemed to work well and calmly together. Many thanks.
2024年4月8日
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Easy and fast process from start to…
Easy and fast process from start to finish. Staff communicated really well, keeping me updated re arrival time as well as how long the job would take. Spot on on both accounts!
2024年3月28日
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Replaced by the guys at the Dorchester…
Replaced by the guys at the Dorchester dept. on time hassle free, perfect job. Many Thanks
2024年3月21日
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Friendly and knowledgeable fitters
Friendly and knowledgeable fitters, made a great job fitting the new windscreen. Spot on with the time estimate too.
2024年3月22日
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Saved me money and saved the planet
National Windscreens explained every part of the process and kept in touch from the moment of booking right up to letting me know when they would arrive and arriving on time. They did an excellent repair and saved a more costly replacement and saved a bit of the planet too.
Thanks
2024年3月21日
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent service
Excellent service , carried out at my workplace so convenient for me. Very polite engineer.
2024年3月19日
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Dorchester からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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