Excellent service, I would highly recommend. Great communication, windscreen was beautifully fitted, no mess. Lovely chap. Hopefully not need to use again, but if needed I wouldn’t go past Nation Win... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I've had to use this service twice now and can't praise them enough. From ease of booking the appointment, to the technician fitting my new windscreen. The whole process was simple, efficient and pro... もっと見る
企業が回答しました
Very easy to arrange the appointment to repair the chip in my windscreen, when I arrived they didn't have my booking. Once I showed email proof of the booking they assured me it would be completed w... もっと見る
企業が回答しました
A requested and recieved a callback in good time. I then went on to book an appointment online and was offered a good selection of dates. The technician got in touch on the morning of the appointment... もっと見る
企業が回答しました
企業情報
National Windscreens - Elgin について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Unit 6, The Wards, IV30 6AA, Elgin, Moray, 英国
- 01343-730-054
4.3
優良
257件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience. Please accept our sincere apologies that the service you received was below the level we expect to provide to our customers.
If you want to provide our Customer Relations Team with your details including your name and vehicle registration number they will be more than happy to discuss this further on the below email address: -
customerrelations@nationalwindscreens.co.uk
Thank you again for bringing this to our attention.
Kind regards,
National Windscreens
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great Professional Fix and Personable
Great professional fix, booked and fixed on the same day (within a couple of hours!) Great friendly service.
2023年9月20日
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Elgin からの回答
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Good job, well done.
A requested and recieved a callback in good time. I then went on to book an appointment online and was offered a good selection of dates. The technician got in touch on the morning of the appointment and worked around my day to get the repair done. He was friendly, informative and made sure I understood what the repair outcome would look like. He checked that I was happy with the repair before he signed off on the job. Overall a good experience.
2023年8月25日
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Fantastic service and communications
Fantastic service and communications, work done efficiently and professionally by Warren, highly recommended!
2023年8月22日
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
The technician was very professional…
The technician was very professional and skilled. He waited till a small shower passed to ensure a better job.
The technician was friendly and prompt on arrival. Arriving the same day as was ordered.
2023年8月11日
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
First class service
2023年7月26日
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service kept me up to date with…
Great service kept me up to date with what was happening
2023年7月19日
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Highly recommended thanks for new…
Highly recommended thanks for new windscreen replacement
2023年7月11日
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very efficient service!
2023年7月11日
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great guy very help fill kept me up date
2023年7月14日
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Mechanic very knowledge
Mechanic very knowledgeable professional attitude and helpful. Work was completed on time.
2023年7月7日
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Hurrah!
Apart from the blue wheelie bin blocking the office door, this was a first class service.
2023年7月5日
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Elgin からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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