Arrived on time , staff was very helpful. Whole job took a bit over 2h (as told). ADAS. calibration has been carried out right after windscreen replacement. Another happy customer can recommend... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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First, they made an appointment as soon as possible. They time management was precise and on time. The lady who works in the reception room is absolutely kind, patient and helpful. As English is not m... もっと見る
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The guys had a difficult job to do, with our 1960 Buick Electra curved back window. They were nothing but professional at every interaction and we can't thank them enough. If you have an old classic,... もっと見る
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Had a windscreen replaced. Service was fantastic. Steven sourced the new windscreen within a day and had it on an overnight transport, ready to be fitted the following day. Communication was great, le... もっと見る
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企業情報
National Windscreens - Glasgow について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
240 Springhill Parkway, Baillieston, G69 6GA, Glasgow, the Glasgow area, 英国
- 0141-432-1069
4.7
優良
1004件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
National Windscreens - Glasgow からの回答
We're so pleased to hear that our worker completed the job quickly and arrived on time. Thank you for your wonderful feedback!
Good experience
Good experience, Technician well mannered and effect. Once the company supplied the right windscreen
2026年8月25日
National Windscreens - Glasgow からの回答
We're pleased to hear you had a good experience and that our technician was well-mannered and effective. We appreciate your patience while we ensured the correct windscreen was supplied.
Efficient and effective repair made to…
Efficient and effective repair made to windscreen in good time
Appointment system worked well
I was kept informed about the process
2026年8月20日
National Windscreens - Glasgow からの回答
We're so pleased to hear that the repair to your windscreen was efficient and effective, and completed in good time! It's wonderful that our appointment system worked well and that you were kept informed throughout the process.
National Windscreens - Glasgow からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
The service engineer was great
The service engineer was great.
Trying to finesse the arrangement with their central hub was less easy.
2026年8月14日
National Windscreens - Glasgow からの回答
We're glad to hear that our service engineer provided great assistance. We understand that coordinating with our central hub was less straightforward, and we appreciate you bringing this to our attention.
You can't seem to source the Window
You can't seem to source the Window. You aren't even able to give me an estimate when it will arrive. Your not keeping me up to date I am having to chase you. If I wasn't required to use you by my insurance Company I would have gone elsewhere
2026年8月19日
National Windscreens - Glasgow からの回答
We sincerely apologize for the frustration and inconvenience caused by the delay in sourcing your window and the lack of communication. We understand your concern about not receiving updates and having to chase us for information. We are actively working to resolve this and improve our communication process.
No issues from first contact
No issues from first contact, to job completion, definitely would recommend to other consumers. Found staff to be very pleasant, knowledgeable and friendly.
2026年8月18日
National Windscreens - Glasgow からの回答
We're so pleased to hear that you had no issues from first contact to job completion and that you would recommend us to other consumers. It's wonderful to know that you found our staff to be very pleasant, knowledgeable, and friendly!
Came at arranged time explained work…
Came at arranged time explained work required all done in less than 30 mins
2026年8月18日
National Windscreens - Glasgow からの回答
We're so happy to hear we could complete the work efficiently and at the arranged time. Thank you for your positive feedback!
National Windscreens - Glasgow からの回答
We are so pleased to hear that you experienced courteous and professional service. Thank you for your wonderful feedback!
Flexabilty by Balliston staff to move…
Flexabilty by Balliston staff to move my booking to an earlier date due to my concerns about the windscreen.
2026年8月15日
National Windscreens - Glasgow からの回答
Thank you for your kind words. We are pleased we could accommodate your request to change your booking and address your windscreen concerns promptly. We appreciate you sharing your positive experience.
Windscreen fitted with no issues and…
Windscreen fitted with no issues and more quickly than scheduled. Car left in immaculate condition.
2026年8月12日
National Windscreens - Glasgow からの回答
We're so pleased to hear that your windscreen was fitted without issues and more quickly than scheduled. It's wonderful that your car was left in immaculate condition!
First
First, they made an appointment as soon as possible. They time management was precise and on time. The lady who works in the reception room is absolutely kind, patient and helpful. As English is not my first language, she absolutely was patient as I was speaking to her while I was making many mistakes, she explained to me everything very kindly. They replaced my car windscreen and I highly recommend this company to all who need to replace their car windscreens. Thank you for everything.
2026年8月12日
National Windscreens - Glasgow からの回答
We're so happy to hear about your positive experience with us! It's wonderful to know that our team was able to schedule an appointment quickly and that our time management was precise. We especially appreciate your kind words about our receptionist's patience and helpfulness. Thank you for recommending us!
Excellent service and great staff
2026年7月29日
National Windscreens - Glasgow からの回答
We are so pleased to hear that you experienced excellent service and found our staff to be great. We truly appreciate your positive feedback!
I am highly suspicious that the chip…
I am highly suspicious that the chip could have been repaired and that the repair person had a sales target for selling windscreen replacements!
2026年8月8日
National Windscreens - Glasgow からの回答
We appreciate you sharing your concerns about the repair assessment. We understand why you might feel this way and we are always reviewing our processes to ensure fairness.
National Windscreens - Glasgow からの回答
Thank you for taking the time to review your recent experience. We are so pleased to hear that you found our service and work to be great. We truly appreciate your positive feedback!
National Windscreens - Glasgow からの回答
Thank you for taking the time to review your recent experience. We are so pleased to hear that our engineer provided excellent service. We really appreciate your feedback.
National Windscreens - Glasgow からの回答
We're so pleased to hear that you experienced hassle-free booking and that the job was completed to a high standard. Thank you for your wonderful feedback!
Great servic
Ryan and Davey were quick, efficient and tidy changing my windscreen. Only disappointment was the delay from contacting insurance to actual appointment which was over a week.
2026年7月31日
National Windscreens - Glasgow からの回答
We're pleased to hear that our technicians were quick, efficient, and tidy. We understand your disappointment regarding the wait time for your appointment and apologize for any inconvenience this caused.
National Windscreens - Glasgow からの回答
We are so pleased to hear that you received great service all around. We truly appreciate your kind words and positive feedback.
Was really great service very friendly…
Was really great service very friendly staff Highly recommended
2026年7月20日
National Windscreens - Glasgow からの回答
We're so pleased you experienced great service and found our staff very friendly. Thank you for your wonderful recommendation; we truly appreciate it!
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