Arrived on time , staff was very helpful. Whole job took a bit over 2h (as told). ADAS. calibration has been carried out right after windscreen replacement. Another happy customer can recommend... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
First, they made an appointment as soon as possible. They time management was precise and on time. The lady who works in the reception room is absolutely kind, patient and helpful. As English is not m... もっと見る
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The guys had a difficult job to do, with our 1960 Buick Electra curved back window. They were nothing but professional at every interaction and we can't thank them enough. If you have an old classic,... もっと見る
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Had a windscreen replaced. Service was fantastic. Steven sourced the new windscreen within a day and had it on an overnight transport, ready to be fitted the following day. Communication was great, le... もっと見る
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企業情報
National Windscreens - Glasgow について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
240 Springhill Parkway, Baillieston, G69 6GA, Glasgow, the Glasgow area, 英国
- 0141-432-1069
4.7
優良
1005件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great sevice ,great staff very helpful…
Great sevice ,great staff very helpful from start to finish highly recommended.
2026年5月31日
National Windscreens - Glasgow からの回答
We are so pleased you found our service and staff to be great and helpful. Thank you for your recommendation!
The staff were very helpful and my car…
The staff were very helpful and my car was fixed quickly
2026年5月28日
National Windscreens - Glasgow からの回答
We're so glad our staff was helpful and your car was fixed quickly!
Quick and easy service
Arrived and within about a minute had the keys taken off me and car wizzed into the garage. I then had the car back within about an hour with my blackbox device reinstalled and parking permit reinstalled also.
2026年5月27日
National Windscreens - Glasgow からの回答
We are glad to hear about your efficient experience with us. We appreciate you sharing your positive feedback.
National Windscreens - Glasgow からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Easy to use booking system
Easy to use booking system. Clear instructions. Friendly staff. Quick service and good communication. Happy with the new windscreen. Would recommend to anyone.
2026年5月21日
National Windscreens - Glasgow からの回答
We're so happy to hear our booking system was easy to use, and you received quick service and good communication. We appreciate your recommendation!
National Windscreens - Glasgow からの回答
Thank you for your positive feedback!
Easy to book repair or replacement
Easy to book repair or replacement
Technician was polite and kept me informed of his expected arrival time
Answered any questions that I had
I would recommend using national windscreens for any future repairs around replacement
2026年5月23日
National Windscreens - Glasgow からの回答
We appreciate your positive feedback. We're happy to hear that booking was easy and our technician was polite and informative. We're glad you would recommend us.
Friendly Guy
Friendly Guy, gave me enough information after fitting the windshield glass. Will defo recommend
2026年5月23日
National Windscreens - Glasgow からの回答
We're so happy to hear our technician was friendly and provided helpful information. We appreciate your recommendation!
National Windscreens - Glasgow からの回答
We're glad you found our service professional. Thank you for your feedback.
First class company
Great online booking in service.
Fantastic communication throughout.
Replaced my windscreen promptly.
First class company.
Excellent staff.
2026年5月20日
National Windscreens - Glasgow からの回答
We appreciate your positive feedback! We're so happy to hear our online booking, communication, and prompt service met your expectations.
service was all good but pre warned it…
service was all good but pre warned it might take 4hours - engineer took 1.45hrs
2026年5月19日
National Windscreens - Glasgow からの回答
We're happy to hear your service was good and completed efficiently. We appreciate your positive feedback.
Was given a time slot
Was given a time slot, and car was finished within an hour. Excellent service. Staff were nice.
2026年5月13日
National Windscreens - Glasgow からの回答
We appreciate your positive feedback! We're glad your car was finished quickly and that our staff provided excellent service.
Great service and really quick
Great service and really quick . Would say waiting area needs a good seats very very uncomfortable seats and maybe a hot drinks machine and now really pushing it a TV .
2026年5月15日
National Windscreens - Glasgow からの回答
We appreciate your kind words about our service! We're actively looking into improving our waiting area comfort and amenities for everyone.
Absolutely brilliant customer service…
Absolutely brilliant customer service from the receptionist to the workers Absolutely brilliant and went above and beyond.
2026年5月15日
National Windscreens - Glasgow からの回答
We appreciate your positive feedback! We're so happy to hear that our team provided brilliant customer service and went above and beyond.
Quick and efficient service
2026年5月15日
National Windscreens - Glasgow からの回答
We appreciate your kind words. We are glad you had a great experience with us.
National Windscreens - Glasgow からの回答
Thank you for your positive feedback!
Replacement of damaged windscreen.
The premises I was directed to by Insurance company was a bit out of the way and difficult to get to. Unfortunately I had to return for a second visit as the calibration on my Nissan did not work following the first windscreen installation. Inconvenient to say the least. However, staff were courteous and helpful on both visits.
2026年5月13日
National Windscreens - Glasgow からの回答
We appreciate your feedback regarding the location and the need for a second visit. We are sorry for the inconvenience this caused and are reviewing our processes.
Excellent service and staff were…
Excellent service and staff were lovely. Booking process easy
2026年5月7日
National Windscreens - Glasgow からの回答
We're so pleased you found our service excellent and our staff lovely! We are glad booking was easy.
Great service staff were very friendly
Great service staff were very friendly
Service was very quick
2026年4月16日
National Windscreens - Glasgow からの回答
We appreciate you sharing that our service was great, and our staff friendly! We are so happy you were pleased.
Great service and communication
The booking process was straightforward, I had good communication from the installer and the service was swift. Top job 👍🏻
2026年5月6日
National Windscreens - Glasgow からの回答
We appreciate your positive feedback! We're so happy to learn that your booking was straightforward and our service was swift.
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