Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happ... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Excellent experience, the new windscreen was fitted and the car was ready as promised. Very happy with the job, would definitely use again.
企業が回答しました
The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... もっと見る
企業が回答しました
Windscreen technician arrived promptly was very knowledgeable went out of his way to bring tools out of van in to workshop where vehicle was. Very efficient did great job
企業が回答しました
企業情報
National Windscreens - Huddersfield について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, 英国
- 01484-290-098
4.6
優良
598件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Huddersfield branch are Very Efficient
The windscreen was replaced in a shorter period than the initial estimated time of completion
2026年10月14日
National Windscreens - Huddersfield からの回答
We are glad you enjoyed your experience. We always aim to complete our service faster than expected to get you back on the road.
Took 12 days from reporting my problem…
Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happy with the result
2026年10月10日
National Windscreens - Huddersfield からの回答
We are glad to hear that you were pleased with the speed and quality of the installation once the part arrived. However, we sincerely apologize for the 12-day delay in sourcing your rear screen. We understand how frustrating it is to wait that long for a repair, and we appreciate your feedback as we work to improve our parts availability.
Great simple process and service
Great simple process and service, was completed in a couple of hours to a high standard,
2026年10月7日
National Windscreens - Huddersfield からの回答
We're so pleased to hear that you experienced a straightforward process and that the work was completed quickly and to such a high standard. Thank you so much for taking the time to share your wonderful feedback with us!
Excellent experience
Excellent experience, the new windscreen was fitted and the car was ready as promised. Very happy with the job, would definitely use again.
2026年9月15日
自発的なレビュー
National Windscreens - Huddersfield からの回答
We're so pleased to hear that you had such an excellent experience with us! It's wonderful to know your new windscreen was fitted seamlessly and your vehicle was ready right on schedule. We truly appreciate your kind words and look forward to helping you again in the future.
N.W. On the ball!
N.W. Rang me to change my appointment from a visit to their premises in five days to a home appointment two days time. Another phone call later that day to say a visit was possible in one day which was arranged. Turned up on time job done and peace of mind for me that the windscreen chip wouldn’t travel. Thank you N. W.
2026年9月26日
National Windscreens - Huddersfield からの回答
We're so pleased to hear that we could accommodate your appointment change and get your windscreen chip repaired quickly. It's wonderful to know you have peace of mind.
National Windscreens - Huddersfield からの回答
We are so pleased to hear that everything went according to plan and that you experienced a neat and tidy job. Thank you for your wonderful feedback!
Would definitely recommend 👌
Good communication from National windscreens and very accommodating when I needed to change the appointment.
Just a couple of niggles: not a very clear sign at the entrance to the company and I found a couple of bits of glass in the footwell after the windscreen had been replaced.
2026年9月15日
National Windscreens - Huddersfield からの回答
We're glad to hear about the good communication and that we could accommodate your appointment change. We sincerely apologize for the unclear signage and for the glass found in your footwell after the replacement. We will address these issues.
National Windscreens - Huddersfield からの回答
We're so pleased to hear that you experienced excellent service, and that our staff were friendly, quick, and efficient. Thank you for your wonderful feedback!
Really friendly and professipnal team…
Really friendly and professional team at the Huddersfield branch, great communication and my car was left spotless
2026年8月23日
National Windscreens - Huddersfield からの回答
We're so pleased to hear that our team at the Huddersfield branch was friendly and professional, and that you experienced great communication. It's wonderful that your car was left spotless!
National Windscreens - Huddersfield からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Came on the wrong date but still fixed…
Came on the wrong date but still fixed it and im so happy with the fix and great customer service.
2026年8月18日
National Windscreens - Huddersfield からの回答
We are so glad we could resolve the scheduling mix-up and provide you with a satisfactory fix and great service. We appreciate your understanding!
Fast n efficient,great service
2026年8月13日
National Windscreens - Huddersfield からの回答
We are so pleased to hear that you experienced such fast and efficient service. We truly appreciate your positive feedback!
The service was shoddy I had glass repair twice because the first one was all scratched I would not use that company national windscreen again if I had a choice
It would help if conditions after product not damage when they're put it on the car it will help if the check the windscreen a lot more thorough
2026年8月18日
National Windscreens - Huddersfield からの回答
We sincerely apologize for the issues you experienced with the condition of the product and the thoroughness of the windscreen check. Your feedback is very important to us, and we are truly sorry that our service did not meet your expectations. We will review our procedures to prevent similar issues in the future.
Great job very professional service.
2026年8月9日
National Windscreens - Huddersfield からの回答
We are so pleased to hear that you found our service to be professional and that we did a great job. We truly appreciate your positive feedback!
Windscreen technician arrived promptly…
Windscreen technician arrived promptly was very knowledgeable went out of his way to bring tools out of van in to workshop where vehicle was. Very efficient did great job
2026年8月8日
National Windscreens - Huddersfield からの回答
We're so pleased to hear that our technician arrived promptly and was very knowledgeable. It's wonderful that they went out of their way to bring tools into the workshop and that they were efficient and did a great job!
Professional service
Professional service, prompt and efficient. A pleasure to deal with and great outcome.
2026年8月3日
National Windscreens - Huddersfield からの回答
We're so pleased you found our service professional, prompt, and efficient, and that you had a great outcome. It's wonderful to hear it was a pleasure to deal with us! Thank you for your wonderful feedback.
National Windscreens - Huddersfield からの回答
We're so pleased you experienced great, fast service, found booking very easy, and appreciated our communication. Thank you for your wonderful feedback!
National Windscreens - Huddersfield からの回答
We're so pleased to hear that you experienced great service and found our booking process straightforward. It's wonderful to know you would use us again! Thank you for your kind feedback.
Professional and courteous staff job…
Professional and courteous staff job done quickly and efficiently
2026年7月21日
National Windscreens - Huddersfield からの回答
We're so pleased to hear that our staff was professional and courteous, and that the job was done quickly and efficiently. Thank you for your wonderful feedback!
Replacing the windscreen and wipers as…
Replacing the windscreen and wipers as you said you would do
2026年7月23日
National Windscreens - Huddersfield からの回答
We're so pleased we were able to replace your windscreen and wipers as promised. Thank you for your kind feedback!
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