Friendly, polite, accommodating young man who was completely unfazed that I turned up a week early for my appointment. After consulting his Manager he fitted me in that day. Very professional indeed. Nothing was too much trouble. Would recommend!

Recommended installer for my insurance company. Easy to make claim online and link to pay the excess. Minimal wait for the appointment date. Very efficient and friendly and a great job. Thanks

The car was taken in on time and staff were very helpful. The job was done very quickly. Only complaint I have is that the inside of the windscreen was not cleaned and had lots of smears.

the technician who fitted the glass and done the work was extremely competent in his work and took great care to minimise any mess in the car a credit to the company.

Ryan did a brilliant job in a very short time very efficient at his job.

Visited the Kilmarnock branch following a claim through Allianz due to debris on the road cracking my windscreen. Such an easy and straight forward process! The team at the Kilmarnock branch were lovely, replaced the windscreen and I got my car back a few hours later.

10/10 service, would recommend to everyone! Thanks National Windscreens 😁

The staff were so kind and knowledgeable& helpful.

Excellent took under an hour in there garage pleasant technician

I had my windscreen replaced by National Windscreens in Kilmarnock. The first glass (XYG) had a really bad distortion (“lens effect”) that actually affected vision. To be fair, after I raised a claim, their support team responded well and arranged a replacement.
On the second visit, they fitted a Lucas windscreen. The distortion is still there along the lower edge on the driver’s side, although not as bad as before. But the bigger problem is the installation quality.
During the work, the interior A-pillar trim on the driver’s side was scratched along most of its length. The external side mouldings also don’t sit properly anymore — they don’t fit back into place, there are visible gaps, and you can even see the fixings. So clearly something didn’t go right during the installation.
The technician saw this himself and said he couldn’t fix it on the spot and would speak to management and call me back. I never received that call. I also contacted support again and was told someone would get in touch, but so far no one has.
At this point, I’m okay keeping the second windscreen, but the quality of the work and the damage caused during installation are not acceptable.
It’s just a bit strange — they were quick to fix the first issue, but after the second visit, where new problems appeared, there’s been no follow-up at all. After almost a weak still waiting to hear back.

Service was great and fast. Completely hassle free.

National Windscreens were able to expedite my windscreen replacement quicker than anyone else. The service provided was first class as was the communication throughout the process.
I will always recommend National Windscreens from now on.

I got a time to get my windscreen fitted. I was on time and the operator was ready and waiting. my car went in on time and the operator said it would take approx.
1& 1/2 hrs. and gave me directions to a place to get lunch. He was very polite and helpful.
Could not ask for anything better

Absolutely brilliant job, Evan at Kilmarnock was great, quick and very efficient, would certainly use them again, thankyou Brian, Ayr

Friendly helpful staff who fully explained what was happening and able to give tough idea of time….very impressed by customer service

The car was ready when said it would be .they done a first class job

Job done very well and accommodated a last minute change of address without any issues

Helpful friendly staff.
Job completed in good time.

I turned up at the agreed time and 20 minutes later drove away. Thanks

Efficient services from booking to complete replacement

Guys we’re very nice and helpful first class job would never think it was replaced will recommend to anyone hope I don’t need to use your service again thanks