Very easy booked on Line. There was a bit of a wait!
Callum was very friendly (Fitter) yes would recommend them.
Vehicle all clear and clean and NO CRACK 😁
Every thing still works, Wipers perfect.

Quick response to sorting windscreen repair and easy to book. Repair carried out professionally by a friendly member of staff.

Really pleased with the new windscreen, the staff are very pleasent and helpfull and would use them again, thank you.

Easy to find, efficient staff and pain free.

I arrived at 08:30 as instructed and was informed that it would be up to 4 hours as per website description. I came back after 3.5 hours to find work had not even started ( car just going in to garage). I asked how long it would be and was told a couple of hours. I pointed out that this would mean the car had been in for 5.5 hours. The technician said I could take the car away now if I wanted which I declined having waited 3,5 hours already. I was then told to behave! to which I asked have I said something wrong at all? I don't recall if there was a reply but got the impression I could like it or lump it. Went away again for an hour then decided to sit in the waiting area. The car was ready at around 13:20 so not quite 5 hours ( clearly didn't take a couple of hours). I have noticed that the area around the camera sensor looks poorly finished as do some of the edges but everything appears to work and I don't think there are any leaks. It was the staff members attitude that came across as very poor - perhaps he was having a bad day but why take it out on customers? I was certainly pleased to leave and would choose a different depot if I needed this service again.

Easy to book, Quick service came next day. Great staff, overworked!

Absolutely fantastic service with these guys especially Jake who went out of his way to let me know about my low tyre and pumped it up for me as well as dropping the vehicle off at my adress as I would not have made it back to them before closing, couldnt of asked for better service dont go anywhere else 😊

Nice clean and tidy job,very courteous staff, completed well within specified time frame.

Everything done to schedule. But rather inconvenient location.

Firstly the booking service was easy to use. On arrival the Staff were great explaining the process.
The finished job was as described professionally delivered.
Thanks for the service.

The customer service here is very poor, seemingly because they know customers are obliged to use them through insurance.

The location is highly inconvenient, with nothing nearby for at least a mile. There are no safe walking routes to a train station or village, which makes waiting particularly difficult—especially when delays occur.

Although you are given a drop-off time when booking, the reality is that they operate on a first-come, first-served basis. We arrived at 8:30am when they opened and were told there were already three people ahead of us. As a result, our car was not ready until the afternoon, leading to a wait of over six hours and forcing us to cancel our plans.

Facilities for customers are extremely limited, with only a water machine available during long waits.

The reception experience was also frustrating. The staff member appeared to screen incoming calls and did not answer customer queries about wait times. Instead, he seemed to spend much of his time on the internet or on personal calls.

The windscreen repair itself appears fine so far (after four days), but it hasn’t rained yet, so I cannot comment on whether there are any leaks.

Very friendly staff, excellent job, couldn't fault them

Decent services, although inside of car not as clean of the old rubber and glass! As expected.

A few days after windscreen fitting left home warning light came up on dashboard check brake fluid level.
Upon checking noticed brake fluid resovoir had been removed by windscreen fitter and not replaced.
Mounting bolts missing.
Telephoned call centre spoke with call handler who said he would message depot that fitted windscreen.
I`m sure my telephone call would have been recorded.
Never got a return call.
Gave up
Took the vehicle to a local garage to rectify the issue.
Very poor experience with National Windscreens

Such an amazing company. The gentleman i had come to me was very efficient and was so kind. Spoke to me and made sure i was aware of what was going on.

I do not recommend this company, the service is not nice, the work was done hopelessly, you can do it yourself better. I recommend that you know another company, this one is hopeless.

Job completed efficiently and to time. No mess.

Very easy, booking date confirmed and made regular contact before appointment. Car was completed as promised on time. Would not have known any work had been carried out as car was spotless when collected apart from large crack in screen was missing. Very pleased with the results and service provided.

Very quick and good communication