Unable to carry out replacement at our house as weather too bad and no covered area. Received a call later to take the car to your National Windscreen premises at Bay Road, Derry, for a certain time,... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great quick service. Insurance procedure had me book into their HQ about an hour's drive away, within 30 mins of booking I was called to be offered a mobile repair service which was much handier. Ver... もっと見る
企業が回答しました
Quick and easy. Online insurance form followed up by a call from National windscreens to arrange a suitable time. A follow up call on the morning of the appointment. Car was repaired in 90 minutes a... もっと見る
企業が回答しました
Very impressed by the service I received. Staff were very pleasant and helpful. The windscreen was replaced within an hour and tested to make sure everything was fitted and working properly. Thankyo... もっと見る
企業が回答しました
企業情報
National Windscreens - Londonderry について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Unit 4 & 5, Bay Road Ind. Est., BT48 7SE, Londonderry, Northern Ireland, 英国
- 028-7100-1052
4.8
優良
122件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Windscreen damage repaired efficiently and effectively.The staff were friendly and respectful.
2023年9月1日
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Courteous, professional service
Courteous, professional staff. Lee was extremely helpful, dealing with all my queries and carrying out my windscreen replacement efficiently
2023年8月17日
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
I was able to phone the nearest depot…
I was able to phone the nearest depot to where I was on holiday and bring forward the day for my repair from the day given while booking on the national system.
Not only bring it forward but to the day and time I requested. Brilliant customer service.
2023年8月14日
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Efficient Service
Unable to carry out replacement at our house as weather too bad and no covered area. Received a call later to take the car to your National Windscreen premises at Bay Road, Derry, for a certain time, which we had agreed to do earlier. Taken immediately when at your premises and replacement windscreen completed within half an hour, and a perfect job.
2023年6月26日
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Quick and flexible
2023年6月25日
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent service. Fantastic lady sorted out quick repair…
Fantastic lady sorted out quick repair . Guys in nw derry treated me with respect and done a fab job for me. They even phoned me a taxi to let me go into town while car being fixed . Highly recommend. Such lovely pleasant helpful staff
2023年6月15日
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
First class and hasslefree service
2023年5月26日
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Quick and easy
Quick and easy. Online insurance form followed up by a call from National windscreens to arrange a suitable time. A follow up call on the morning of the appointment.
Car was repaired in 90 minutes at the Derry branch.
Service doesn't get any better than this.
2023年3月29日
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service at all times
2023年3月15日
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Came within a day of ringing
Came within a day of ringing. Happy with repair and overall service. Repair staff professional and gave all our options and choices.
2023年2月24日
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very quick and great job
2023年2月16日
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent service
Excellent service, from booking to fitting, very prompt and professional.
Would highly recommend and i will use again if ever needed.
2022年9月29日
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Rear window replacement staff at centre…
Rear window replacement staff at centre really helpful would recommend them to anybody needing window replacement thanks national windscreens
2022年10月5日
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Happy customer.
Happy with a professional service. Easy to book and work carried out as arranged and to a professional and satisfactory standard.
2022年8月23日
National Windscreens - Londonderry からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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