I cannot speak highly enough of the service I have received this afternoon at the Stafford branch. Mollie was very courteous and helpful and whilst voicing concerns that the chip in my windsc... もっと見る
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所在地
所在地を変更Unit 1 Northampton Court, Beacon Business Park, Beacon Way, ST18 0DG Stafford, Staffordshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service from start to finish. The technician arrived on time as agreed and called me 30 minutes beforehand to let me know he was on the way. He also kindly reminded me that I still needed to... もっと見る
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Attended at appointed time and new screen was installed while I waited. In no time at all |I was on my way home. Staff were very polite and friendly. I recommend them to anyone that wants a speedy pro... もっと見る
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Excellent service from start to finish. The windscreen replacement was completed quickly and to a very high standard. The staff were friendly, professional, and kept me informed throughout the process... もっと見る
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企業情報
National Windscreens - Stafford について
当該企業による記述
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
連絡先
Unit 1 Northampton Court, Beacon Business Park, Beacon Way, ST18 0DG, Stafford, Staffordshire, 英国
- 01785-630-054
4.7
優良
610件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
National Windscreens - Stafford からの回答
We're happy you had a great experience.
The man who came was very nice
The man who came was very nice. He told me what he was doing and explained that even though the chip was still visible as it was quite small, the screen was as strong as normal.
2026年6月2日
National Windscreens - Stafford からの回答
We appreciate your positive feedback. We're glad our technician was helpful, explained the repair process, and ensured your screen's strength.
Efficiency service
Efficiency service, lovely staff who were happy to help and went over and above. Great communication
2026年6月3日
National Windscreens - Stafford からの回答
We're so pleased you experienced efficient service, lovely staff, and great communication. Thank you for your wonderful feedback!
National Windscreens - Stafford からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Efficient service and pleasant staff
Efficient service and pleasant staff. Clear information about when and where I needed to go .
2026年5月30日
National Windscreens - Stafford からの回答
We're so pleased you found our service efficient and our staff pleasant. Thank you for your kind words!
National Windscreens - Stafford からの回答
We're so pleased you found booking easy and our staff friendly.
Really quick.
2026年5月28日
National Windscreens - Stafford からの回答
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
National Windscreens - Stafford からの回答
We appreciate your kind words.
National Windscreens - Stafford からの回答
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
National Windscreens - Stafford からの回答
We are so happy you were pleased with our brilliant customer service!
National Windscreens - Stafford からの回答
We're so glad our communication was clear and easy for you. We appreciate your positive feedback!
Great experience
Great - replaced my screen, quickly and efficiently, did exactly what they said they would do. Can't fault them - polite staff, clean and tidy workshop. Ready on time.
2026年5月12日
National Windscreens - Stafford からの回答
We appreciate your positive feedback. We're glad we quickly and efficiently replaced your screen, just as promised. We're happy you found our staff polite and our workshop tidy.
National Windscreens - Stafford からの回答
We appreciate your kind words. We are glad you had a positive experience with our team.
National Windscreens - Stafford からの回答
We're so glad you found our team brilliant! Thank you for sharing your positive feedback.
Easy to book
Easy to book, kept well informed of booking and appointment date and times. Work completed punctually (actually quicker than expected). Good quality of workmanship and vehicle left clean and tidy. Friendly staff. Very satisfied with service.
2026年5月12日
National Windscreens - Stafford からの回答
We appreciate your positive feedback. We're happy to hear that booking was easy, and you were well-informed. We're glad the work was completed punctually with good quality and that our staff were friendly.
Fantastic team
I arrived quite early as I had a works meeting on my laptop when I was due to drop car off, these guys took the car in and had the job done by the time my meeting finished and I got away a lot earlier than expected.
2026年5月11日
National Windscreens - Stafford からの回答
We're so glad we could accommodate your early arrival and complete the work efficiently. It's wonderful to know we helped you get away sooner than expected! Thank you for your kind words.
Great price and great job to replace…
Great price and great job to replace the windscreen on my 30 year old Rolls Royce. Fitted perfectly in a couple of hours.
2026年5月15日
自発的なレビュー
National Windscreens - Stafford からの回答
We're so glad to hear we could perfectly replace your Rolls Royce windscreen quickly and at a great price. Thank you!
National Windscreens - Stafford からの回答
We appreciate you sharing that our service was quick and efficient, and the job was completed on time! We are so happy you were pleased with us.
Very friendly helpful lady at front…
Very friendly helpful lady at front desk. Job was clean fast and well done, well done national windscreen crew Stafford. Thank you
2026年5月5日
National Windscreens - Stafford からの回答
We appreciate your positive feedback. We're so happy to hear that you found the front desk staff friendly and helpful and that the job was completed quickly and well.
Quick and easy...relax
2026年4月29日
National Windscreens - Stafford からの回答
We appreciate you sharing; we are so happy that your experience was quick and easy, allowing you to relax.
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