Our experience at national windscreen was great, the guy that served us was very polite helpful and informative, he told us everything we needed to know and nothing was a bother. I would have no reservations in recommending national windscreen to anybody 10/10.

Thank you very much

R whitehead

Very easy to book online without ever contacting insurance company. Paying excess was straightforward and simple. Was kept informed about my appointment. Staff were extremely friendly. Nice to deal with. Contacted me when completed. It took about an hour…was told it sometimes takes up to four hours. Great job on fitting the glass. Looks brand new…like when it came from the factory. No grubby fingerprints or footprints anywhere. Glass was crystal clear. Mirror fitted perfectly. First Class Service. HIGHLY RECOMMEND!!!!

The staff arrived in the morning which gave me the time to chase other activities I had for the day. He did a fantastic job by not leaving the car untidy.

Good, cheap, fast and seamless service

Did everything was meant to professional/efficient. Would have preferred a waiting room as had to walk to find a cafe.

They help me out so I get back home quickly,which was a 45 mile home .

My follow‑up feedback for National Windscreens is unfortunately even more negative than my initial review. Not only was the service on 03 June 2026 poorly executed, but there has been zero follow‑up to address the untidy and careless work left behind. The technician struggled to identify obvious scuffs and chips until we guided him, and the windscreen was returned with solution residue that affected visibility — unacceptable for any vehicle, let alone a luxury SUV.

Their lack of aftercare shows how little attention they pay once the job is done. If this is their standard, they should be the last company you trust with your windscreen, because you may end up with it in a worse state than before they touched it !

Kept in touch regarding timing and completed the repair in 1 mins helpful engineer thanks

I was contacted by Tom the technician he was pleasant and polite with time of arrival I can't fault his work, I would recommend National Windscreens anytime

Mary Day Pool Dorset - Service

Van with cracked screen processed quickly and efficiently. BUT the promised £35 refund for non-fitment of wiper blades remains unactioned

Easy process & great service.

Very pleased with service, quick turnaround & excellent communication

Did a great job

They left mess inside the car scratched it on bonnet two screws not been put back and I don't t know were they came from but was left in the bonnet gap from were glass put in so no was not happy

My appointment with National Windscreens on 03 June 2026 was disappointing. Despite working on a luxury SUV, the technician couldn’t locate the scuffs and chips on a rainy day until we pointed them out ourselves. Even after completing the repairs, the windscreen was left smeared with solution residue, making visibility worse than before. For a service arranged through my insurance, I expected far better professionalism and care. Based on this experience, I would not recommend National Windscreens to anyone looking for reliable windscreen repair.

I was able get a specific booking time as I had to wait for the repair. The repair then only took an hour and a half. Very efficient and accommodating.

Great team ; did very well

Very helpful and professional technician