Nationwide Claims Service レビュー 

Nationwide Claims Service からの回答

2020年4月6日

Thanks Kim. We do our utmost to make what can be a complex process as simple as possible. We see ourselves as working for you and that it is always about what is always in your best interest.
Regards Maurice

Nationwide Claims Service からの回答

2020年4月6日

Hi Frank

Thank you for taking the time to provide feedback on your experience. It is great to hear that you found the process was easy for you. We have been doing this for more than a decade now and my staff are very good at what they do.
Kind regards Maurice

Nationwide Claims Service からの回答

2020年4月6日

Hi Jan & Chris

You are very welcome. Particularly at this time of financial uncertainty, it is much better for you to have the funds than the government!
Glad we could help.
Maurice

Nationwide Claims Service からの回答

2020年2月25日

Dear JA,
Thank you for your five star rating of our service. Our website aims to provide as much information as possible for our clients on the recovery process re their lost funds. The website also encourages our clients to look up Trust Pilot, an independent client review service that we have engaged, to provide peace of mind as to the integrity of NCS.
In a former career, I was an IT Manager, and thus, I am also very mindful of the security of our client's personal information. Thank you for acknowledging the efforts we go to in assisting our clients in promptly obtaining evidence of former addresses.
Kind regards
Maurice

Nationwide Claims Service からの回答

2020年2月24日

Thank you Kenneth for your positive review of our services. We are glad that you were happy with the manner in which the claim to recover your lost funds was handled by NCS.
Kind regards
Maurice

Nationwide Claims Service からの回答

2020年2月24日

Thank you Linda for your five star rating of our services. We aim as a business is to be highly professional in all our dealings with clients and the government agencies who mainly hold the unclaimed funds. We also aim to be quick and helpful to our clients as we move through the claiming process.
Kind regards
Maurice

Nationwide Claims Service からの回答

2020年2月24日

Dear Mukhtar,
We make no apologies for the persistence that we bring to our services, in seeking to reunite our clients with their lost funds. Your positive comments about about services are much appreciated.
Kind regards
Maurice

Nationwide Claims Service からの回答

2020年2月24日

Thank you Lynn for your positive five star rating of our service. We are very happy that you found our service to you to be impeccable. It is useful for you to note that we also gain a sense of satisfaction when we are able to reunite clients with their lost funds, rather than just allowing the lost funds to be eventually absorbed into government revenue.
Kind regards
Maurice

Nationwide Claims Service からの回答

2020年2月24日

Thank you Beatriz for your five star rating of our service. We appreciate your feedback, especially your comments that you were very happy, you found communication with NCS easy and our service was trustworthy.
Kind regards
Maurice

Nationwide Claims Service からの回答

2020年2月24日

Thank you George for your honest appraisal of our service to you. The five star rating is much appreciated. As an unclaimed money business, we do try hard to overcome the client fear that "this is a scam", which is why we commenced using Trust Pilot in 2019 as an independent client review service. With over two hundred positive client reviews to date, we are proud of the integrity and honest approach to unclaimed money recovery that Nationwide Claims Service offers. We are also glad that you found our staff helpful in guiding you through the recovery process.
Kind regards
Maurice

Nationwide Claims Service からの回答

2020年2月24日

Thank you Sadaqat for your positive feedback of our service to you in recovering your unclaimed funds.
Kind regards
Maurice

Nationwide Claims Service からの回答

2020年2月24日

Dear Amanda,
As an unclaimed money business, we try and make the claim process as seamless and as quick as possible for our clients. Thank you for your positive review of our services.
Kind regards
Maurice

Nationwide Claims Service からの回答

2020年1月15日

Thank you Michael for your excellent review of our services. I had stated in an an earlier response to a five star rating, that you can't get a better rating than that. Apparently you can, based on your feedback of six out of five rating. We always aim to be as efficient as is possible in dealing with our claims for lost money on behalf of our clients, whilst still maintaining a high level of transparency for our clients. Your recommendation for other clients to not think twice before using our services, is much appreciated.
Kind regards
Maurice

Nationwide Claims Service からの回答

2020年1月15日

Thank you Mr Waters for your valuable feedback on our services to you. We always aim to treat our customers as individuals, never just a number in our system. We provide the same high level of service to clients with smaller amounts of money to recover, as we do for higher value recovery amounts. Unlike some other Unclaimed Money Agents, Nationwide Claims Service doesn't just target the higher amounts owing to our clients, we actively seek to recover all of our clients lost funds.
Kind regards
Maurice

Nationwide Claims Service からの回答

2020年1月15日

Thank you Elizabeth for your valuable feedback. Unfortunately, when a client is unable to provide evidence of their connection to a former address, Nationwide Claims Service is able in some circumstances, to contact the source company and request a letter providing proof that the client's details for whom we are acting are a match with the details on their system. This does, however, place NCS in the situation of having to wait until the source company has the necessary available staff resources to provide this information. They do not charge for this service, and thus, the service provided can be at times, infrequent. In your situation, the source company had advised NCS that they were sending the required proof of connection for you, however they failed to send the letter. Your phone call was a timely reminder for us to follow up the source company to obtain the proof of connection to your former address, which enabled us to complete your claim.
Kind regards
Maurice

Nationwide Claims Service からの回答

2020年1月15日

Thank you Peter for your five star rating of our services. We are grateful that you were happy with our system processes, the polite and helpful service and the honest approach. The integrity of our business is critical for our past and future success, operating in the area of recovering lost funds for our clients.
Kind regards
Maurice

Nationwide Claims Service からの回答

2020年1月15日

Thank you Ian for your excellent rating of our services. It doesn't get any better than a five star rating. We do aim to make the recovery of lost funds for our clients as smooth and as hassle free as is possible, whilst still meeting the government requirements to prove the claims.
Kind regards
Maurice

Nationwide Claims Service からの回答

2020年1月15日

What a great five star rating of our service. Thank you Dean. We do try and go the extra mile for our clients, and excellent client service is at the core of how we operate.
Kind regards
Maurice

Nationwide Claims Service からの回答

2020年1月15日

Thank you Richard for your five star rating of our services. As a business, we always aim to conduct ourselves with the utmost integrity and professionalism. Ultimately, we stand on our reputation that we have built up over a ten year period, both with our clients and with the many government departments and companies that we deal with day in day out.
Kind regards
Maurice

Nationwide Claims Service からの回答

2019年12月11日

Hi Richard
As the owner of Nationwide Claims Service, I was concerned about your experience. It is almost unheard of for a client to leave anything other than a 4 or 5 star rating so I tried to call you to get for information. Unfortunately I had to leave a message and you have not called back.

Therefore I am unable to understand your situation and why you weren't completely happy like so many of our clients.

Please feel free to call me personally so I can address whatever was the issue for you.

Kind regards - Maurice Pratt