NatureBoxレビュー 

262
TrustScore 5段階評価の3

3.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Service use to be awesome. Any issues were rectified very quickly. Now there is no chat and I have to email. I don’t get immediate responses and I am waiting which feels like forever for issues to... もっと見る

5つ星のうち1の評価

They have unethical business practices when it comes to their "subscription" model. I must have checked a "member" box during checkout, not knowing they were going to charge me annually. Then being op... もっと見る

5つ星のうち5の評価

Tracking was so quick as well as accurate updates on my order. I ordered 5 things: Sour Cream Chive Pretzels, Cheddar Jalapeno Almonds, Buffalo Blue Cheese Snack Mix, Shortbread Cookies, and Snickerd... もっと見る

企業が回答しました

5つ星のうち2の評価

Was always out of stock on items that were in my monthly subscription service. Made it difficult to unsubscribe when I eventually wanted to. Had rude costumer service when I tried to cancel comple... もっと見る

企業情報

  1. 食品提供業者

さまざまな外部ソースから提供された情報

We believe in a world where snacks can do more than just get you through your afternoon sugar slump. Our goal is to promote wellness and reduce stress by providing delicious, healthier snacks delivered in the most convenient way possible to your home or your office.


連絡先

3.0

まあまあ

TrustScore 5段階評価の3

262件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.0

すべてのレビュー

(262)

過去12か月のレビュー数: 1

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

A pleasant and enjoyable customer service

I enjoy this company and I have to say that their customer service is top notch. If there are issues with my order they would immediately find ways to remedy my needs.

2020年9月28日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Will - thanks for taking the time to leave us a review. We're so glad you loved the service as we're always happy to be of help! Keep sharing the snack love.

Cheers,
The NatureBox Team

5つ星のうち5の評価

Got and a gift and now I send as a gift!

I received a NatureBox as a gift and I was thrilled to see so many varieties and such an assortment of salty and savory snack items. Everything tasted so yummy! I wanted to share my experience so I began sending NatureBox as gifts to family and friends.

2020年9月14日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Meg - thanks for your review. We're so glad to hear you loved the snacks! Keep sharing the snack love!

Cheers,
The NatureBox Team

5つ星のうち5の評価

Need more vegan snacks!!

The snacks are great, the price is do-able, I just wish there were more vegan snacks

2020年9月9日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Syd - thanks for your review. We're happy you loved the snacks! We'd love nothing more than to have you smile while snacking so we'll share your feedback to the team in hopes of serving you better in the future. Stay tuned for more new snacks coming your way soon!

Snack on,
The NatureBox Team

5つ星のうち5の評価

I have never been disappointed by the…

I have never been disappointed by the snacks and goodies from NatureBox. My last three orders have been for their Buffalo Blue Cheese Snack Mix, Spicy Alehouse Mix and Passion-Berry Chews with Hemp Extract. I love that all of the snacks are not only delicious but they are also environmentally sound, healthy and reliably sourced.

2020年9月8日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Smith - thanks for taking the time to leave us a review. We're so happy to hear you enjoyed the snacks! Keep sharing the snack love and stay tuned for more delicious treats coming your way soon.

Cheers,
The NatureBox Team

5つ星のうち5の評価

Naturebox is so delicious and kind

Naturebox is so delicious and kind. Sometimes I get emails from a company and it feels it is just auto generated. Not Naturebox. They really care about their products and their customers.

2020年9月1日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Michael - thanks for your review. We only want smiles while snacking so we're so glad you loved the snacks and the service! Keep sharing the snack love.

Cheers,
The NatureBox Team

5つ星のうち5の評価

great snacks and customer service

great snacks and customer service
I keep coming back to try new things

2020年9月1日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Philip - we're so happy to hear you've been loving our snacks along with our service! Stay tuned for more delicious snacks coming your way soon.

Snack on,
The NatureBox Team

5つ星のうち5の評価

Fast shipping, great items

I really appreciated how quickly I got the package. I ordered and it was in my kitchen two days later - so quick! I immediately tried the Peanut Butter Maca Cookies and the Cheddar Cheese Bites. Both were delicious - I really love the pb maca cookies. I also got the Matcha tea and I bet it's great for a matcha lover but I realized I just don't like the flavor. I also got the chocolate chip granola bars and they're perfect snacks for on the go. I've recommended it to friends outside my organization already. It's a great treat!

2020年8月31日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Brooklyn - thanks for your review. We're so happy to hear you enjoyed our snacks as well as the service. We appreciate you sharing the snack love. Keep restocking!

Cheers,
The NatureBox Team

5つ星のうち5の評価

Nutritional and Tasty

I particularly love your individual portions of the Apple/blueberry/sunflower seed oatmeal. It’s a quick and easy nutritious breakfast. I enhance it with a small amount of margarine mixed in and some vanilla Ensure on top. I highly recommend it. And having automatic order once a month means I always have them at the ready.

2020年8月31日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Bernice - thanks for taking the time to leave us a review. We're so happy you loved our oatmeal! Definitely a great breakfast fix. Stay tuned for more delicious snacks coming your way soon!

Snack on,
The NatureBox Team

5つ星のうち5の評価

Super healthy

I can’t stop eating these vanilla almond clusters..I had to order four more bags!

2020年8月31日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Alessandra - we're so happy you enjoyed our Vanilla Almond Clusters! We know how irresistible these snacks are so keep restocking!

Cheers,
The NatureBox Team

5つ星のうち5の評価

Great taste fast shipping

Snack shipped super fast and everything had an awesome taste. Will continue to use this company to purchase my desk snacks!

2020年8月30日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Autumn - thanks for your review. We're happy you loved the snacks as well the service. Keep restocking!

Snack on,
The NatureBox Team

5つ星のうち5の評価

Their snacks are amazing!

Their snacks are amazing!
Every time I order from them, I’m always happy with my choices. They’re all delicious!

2020年8月25日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Annalicia - glad to hear you're happily snacking with us! Stay tuned for more delicious snacks coming your way soon.

Snack on,
The NatureBox Team

5つ星のうち5の評価

Happy Customer

great product and customer service
The delivery was good too
Everything I purchased has been very tasty andfresh

2020年8月18日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Deborah - thanks for your review. We're glad to hear you loved the service as well as the snacks! Stay tuned for more delicious choices coming your way soon.

Snack on,
The NatureBox Team

5つ星のうち5の評価

Easy, Easy, Easy!

I love the snacks, the website is so easy to use, and the delivery was timely and seamless.

2020年8月17日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi there - we're happy to hear you enjoyed the snacks as well the service! Keep restocking!

Cheers,
The NatureBox Team

5つ星のうち5の評価

It's super easy to order

It's super easy to order. The snacks are always great. I love it! They also get here SUPER QUICK!

2020年8月11日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Jamie - thanks for your review. We're so happy you loved the service as well as the snacks! Keep restocking!

Cheers,
The NatureBox Team

5つ星のうち5の評価

Delicious

I finally tried NatureBox after hearing about it on basically every podcast for years. It definitely lives up to the hype, especially the aged cheddar lentil loops. I'm going to need a truckload of those.

2020年8月10日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi there - thank you for taking the time to leave us a review. We're so happy you enjoyed the snacks. We couldn't agree more with the truckload of Aged Cheddar Lentil Loops! Keep restocking!

Snack on,
The NatureBox Team

5つ星のうち5の評価

Amazing Assortment, Helpful Labeling

NatureBox has an amazing assortment of snacks, and they are delivered quickly! I adore the plantain chips. As someone with a lot of food sensitivities and allergies, it's really helpful to sort by different categories like sugar content, gluten, and more. The labeling is exacting and provides the information easily both on the website and the packages that arrive.

2020年8月3日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Molly - thanks for your review. We're so happy to hear you loved the snacks as well the service! Couldn't agree more with the Plantain Chips - definitely a must have. Hope you keep restocking and stay tuned for more delicious snacks soon!

Snack on,
The NatureBox Team

5つ星のうち5の評価

I love Naturebox because I love food!

I love Naturebox because I love food and I love snacks. So what could be better than healthier snacks delivered right to me?!? I have been intertwined with Naturebox throughout the years (I used to receive a mystery box every month), and have enjoyed almost every snack I have received. Definitely recommend this company.

2020年7月27日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

HI Kaitlyn - thanks for taking the time to leave us a review. We're so happy to hear you've been enjoying the snacks all throughout these years. More delicious snacks will be launched soon so stay tuned and keep sharing the snack love!

Cheers,
The NatureBox Team

5つ星のうち1の評価

deceptive and unethical

Beware: deceptive sales practice and unethical company.

I bought a gift certificate for a niece over 2 years ago. Apparently, that process signed me up for monthly subscription (after a 14 day stealth free introduction).

I assumed it was something my wife had ordered and was sending it to her office. An odd silver lining to Covid... it made me ask her about it because she's working from home, not her office.

You'd hope a company would notice and be embarrassed if a "customer" spent 29 months paying for a service they didn't use. To make the scam worse, you're not actually buying a product with your monthly fee... you're buying "credits" which expire after 30 days.

When I contacted customer support they were unwilling to make the situation right in even the most trivial way possible. They thought it was appropriate that they profit from a customer who doesn't even know they are paying for their product.

It makes me assume their product is not very good if they have to take advantage of people like this.

Also discovered while trying to resolve this: There's no way through their website to REMOVE a credit card from their list of payment methods.

Also... when I logged in to their website I was able to see the list of all 29 charges with dates, etc. Then, WHILE speaking with a customer service person via chat, after they had said they "couldn't" do anything to help me, the option to view that history was suddenly disabled. The option was removed and I could no longer bring up that history to take a screen shot of it (and to see the details to understand how they kept charging what should have been an expired credit card).

2020年7月20日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Dave - we truly apologize for the experience. We care deeply about the customer experience and appreciate any feedback you can provide us on how we can improve. We will pass this along to our team in hopes of serving you better in the future. If there is anything else that we can do, please let us know.

Best,
The NatureBox Team

5つ星のうち5の評価

Snacks are tasty and healthier than…

Snacks are tasty and healthier than most others on the market. Ordering is easy and fast delivery.

2020年7月14日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Michael - thanks for your review. We're glad to hear you enjoyed the snacks as well as the service! Stay tuned for more delicious treats coming your way soon.

Cheers,
The NatureBox Team

5つ星のうち5の評価

I loved NatureBox's dried mangos..

I loved NatureBox's dried mangos... no sugar added. And their Carmel and White Cheddar Popcorn is a great mix. Plus, I appreciated their shipping time.

2020年7月2日
自発的なレビュー
NatureBox ロゴ

NatureBox からの回答

Hi Kristi - thanks for taking the time to leave us a review. We're happy to hear you enjoyed the snacks and the service! Keep restocking and stay tuned for more delicious treats coming your way soon.

Snack on,
The NatureBox Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報