Naturetrek レビュー 49

TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Naturetrek exceeded all my expectations! Traveling from Canada, I appreciated their attention to detail and the expertise of the guides. The wildlife experiences were incredible, and the tours are cl... もっと見る

5つ星のうち5の評価

My first trip with Nature Trek and I’m very impressed. It was well organised from start to finish. Our guide was fabulous, very knowledgeable and helpful. We went to Sri Lanka on a tropical flora... もっと見る

企業が回答しました

5つ星のうち5の評価

Our first Naturetrek holiday and it wont be our last. The trip was extremely well organised from beginning to end. We went on The Tiger Marathon and it didnt disappoint. Personally I saw 22 tigers... もっと見る

企業が回答しました

5つ星のうち5の評価

First.. our guides were exceptional. Hugely knowledgeable, Tino and Alfonso inspired confidence at every point. They know every inch of this remarkable Cantabrian mountain range and its extraordinar... もっと見る

企業情報

  1. ツアー オペレーター

当該企業による記述

39 Years of experience of taking people on extraordinary wildlife holidays across the world, with an extensive choice of trips & destinations. Naturetrek have won the 'Best Wildlife Tour Operator' category at the prestigious British Travel Awards every year since 2019.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

49件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

Perfect for nature lovers

Just finished my first trip as a solo traveller with Naturetrek. Can't rate my experience highly enough. If you want to experience wildlife close up with experienced and friendly guides this is a perfect place to start. Small groups, lovely people and amazing places. I've seen humpback whales breaching right next to the boat, ridden horses ro the top of mountains to see the Monarch butterflies overwintering in their tens of thousands, and wandered down hillsides and valleys rich in birds and butterflies. The finale was an evening boat ride through the mangroves. What a thrill!
Naturetrek Humpbacks, Monarchs and birds of Mexico trip. Highly recommend.

2025年1月27日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

Dear Sophie, many thanks for the glowing review! We're so pleased to read how much you enjoyed your experience with us.
We do hope to welcome you on another holiday with us again soon.
Best wishes,
Sara

5つ星のうち5の評価

Brilliant 2 weeks touring the…Galápagos islands

Brilliant 2 weeks touring the Galápagos National Park. Saw some amazing wildlife, stunning scenery and enjoyed the company of our 14 strong group.
A key factor was also our guide Darwin who had a vast depth of knowledge and enthusiasm about the islands, the seas around them and their wildlife. Darwin planned our days expertly taking into account the groups interests and ensuring that we rarely met other groups of visitors.

2025年1月8日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

We're delighted to hear it Mr Quick! Thank you very much for taking the time to leave a review and we hope to welcome you on another tour with us soon.
Best wishes
Sara

5つ星のうち5の評価

The holiday was well organised

The holiday was well organised. The itinerary was mixed. We had a superb guide. The Gambian staff were excellent - very helpful. The hotel was good, the food was excellent and our room was comfortable.

2025年1月3日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

We're delighted to hear it Mrs Evans! Many thanks for taking the time to leave a review. We hope to welcome you on another trip soon.
Best wishes
Sara

5つ星のうち4の評価

Great holiday, great guides

An excellent birdwatching holiday over Christmas in Gran Canaria, this tour was exceptionally well organised. As a regular traveller with Naturetrek, I’m used to a high level of satisfaction, but a cancelled return flight (BA) threw a spanner in the works! A distressing end to the holiday was eased, however, by our guides who went far beyond their role to sort out our flights and accommodation.

2024年12月22日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

Many thanks for taking the time to leave a review. We're so pleased to hear that you had a lovely holiday with us, although are sorry to read you had a cancelled flight. Unfortunately this is beyond our control, but we're pleased to hear that our guides went above and beyond to make rearrangements to minimise disruption, and maintain the high standard of customer service that we aim to deliver! We do hope to welcome you on a holiday again soon.
Best wishes
Naturetrek

5つ星のうち5の評価

A Christmas present to each other: birdwatching in the Camargue.

Wife and I spent Christmas on a birdwatching trip to the Camargue area in the south of France. Everything worked, as we have come to expect from Naturetrek: all the arrangements, our excellent friendly and very knowledgeable guides, the accommodation and food. Whilst we learned a lot and thoroughly enjoyed the birdwatching, this was a relaxed and easy-going break, not a hard-core, "must see every bird at all costs" type of holiday. I'm an overweight 70-year old and did not find the walking too strenuous, just very enjoyable. Thoroughly recommend this company for both day trips and holiday.

2024年12月19日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

Dear Mr Hall,
We're delighted to hear that you enjoyed the holiday so much - many thanks for taking the time to leave a review! We look forward to welcoming you back on a holiday with us again soon.
Best wishes
Sara

5つ星のうち5の評価

The Gambia

Excellent trip very well lead by our two guides who tirelessly worked to ensure we all saw the sightings.
Any minor issues with logistic were also dealt with promptly.

2024年11月22日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

Dear Mr Rattray,
Many thanks for taking the time to leave a review! We are so pleased that you enjoyed your holiday with us - we hope to welcome you on another one soon!
Best wishes
Sara

5つ星のうち5の評価

Delivered on every level

Quality of accomodation, food and guides was second to none.

2024年11月9日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

Many thanks for the review Stephen! We're pleased to hear you enjoyed your holiday with us.
Best wishes,
Sara

5つ星のうち5の評価

Ecuador and the Galapagos trip

Just returned from a trip to Ecuador and the galapagos. The main part of the holiday was a visit to the galapagos, spending 2 weeks and the beluga yacht. What an experience. The yacht and crew were brilliant, especially our guide Juan, whose energy and enthusiasm knew no bounds. We were able to visit most of the islands allowed and the wildlife was fantastic.

Before and after visiting the galapagos, we went birding at Mindo and looked and found not only condor but spectacle bears in Antisana.

This was a trip of a lifetime and I will definitely be using Naturetrek again for future holidays.

2024年11月17日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

Dear Lyn,
Many thanks for taking the time to leave a review - we're so pleased that you enjoyed your holiday with us! We look forward to welcoming you on another holiday with us soon.
Best wishes
Sara

5つ星のうち5の評価

To Bhutan and NE India with Naturetrek

We went with Naturetrek to Bhutan, Assam and the Sunderbans and had a fantastic time.
The main and local guides were all extremely attentive, friendly and very knowledgeable.
Loads of excellent birds (around 300 spp) and mammals (28 spp) including incredible views of Bengal Tiger swimming (twice) across a wide channel. Throw in numerous Laughing Thrushes, Ibisbills, Scarlet Minivets, Gibbons, Rhinos, Gaur and Water Buffalo and you've got a wonderful trip.
The group (11) got on really well - the accommodation was good and food far better than anticipated - wonderful Bhutanese/Indian food on offer.
It's not a cheap trip due to the Bhutan tourist tax but most definitely worth it!

2024年11月3日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

Dear Mr Bunten,
Many thanks for taking the time to leave a review - we're delighted that you enjoyed your time away with us! We look forward to welcoming you back on another holiday with us again soon.
Best wishes
Sara

5つ星のうち5の評価

Naturetrek Tiger Marathon

A stunning trip to a mesmerising, colourful and chaotic country. Organisation excellent, guides superb, accommodation very good and wildlife absolutely top notch. Several tigers seen plus numerous other mammals and nearly 200 species of bird. Plus crocodile, monitor lizard, snake and for me, some spiders that were just too big. Food was good, accommodation mostly spotless and the guides were attentive, knowledgeable and everything done with a smile. Would highly recommend. No better experience than seeing a beautiful tiger in the wild. More to the point, looking at a tiger as it is looking straight back at you. Trip of a lifetime. 😎👍

2024年11月5日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

Dear Mr Archer,
We're delighted to hear that you had such an enjoyable trip with us to India (although our sincere apologies about the oversized spiders 😉). Many thanks for taking the time to leave a review and we look forward to welcoming you back on another holiday with us soon.
Best wishes,
Sara

5つ星のうち5の評価

Spain - Realm of the Iberian Lynx

This trip fulfilled all my expectations. The service of the office team at booking and in dealing with a few queries was prompt, friendly and efficient. The accommodation and food was good to excellent. What made this tour outstanding was the guide. Our guide was highly professional, a local naturalist with excellent English and a profound knowledge of the reserves, habitats and wildlife. His ability to spot and identify birds, even from their call whilst driving the minibus, was outstanding. He was hardworking and always enthusiastic and dedicated to the success of the trip. I am looking forward to my next trip with Naturetrek and will be booking more.

2024年11月17日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

Dear Ms Fletcher,
Thank you for your glowing review! We are so very pleased to hear that you had such an enjoyable holiday with us in Spain. We look forward to welcoming you on another holiday with us again soon.
Best wishes
Sara

5つ星のうち5の評価

Ecuador Andes and Amazon

Just back from a Naturetrek trip to Ecuador, the trip was excellent. A superb local guide and great accommodation in a country with fascinating wildlife. The tour covered various habitats meaning lots of different birds. We were also treated to mammal sightings including spectacled bear and a close encounter with a Three Toed Sloth from a tree canopy ! Naturetrek also organised for us to have 3 days pre tour in Quito which was very worthwhile for the history etc.
Already booked our next trip with them!

2024年11月6日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

Many thanks for taking the time to leave a review Steve! We're delighted that you enjoyed your time with us and look forward to welcoming you on your next holiday soon.
Best wishes,
Sara

5つ星のうち5の評価

Ecuador, Galapagos, Ecuadorian Rainforest - a total dream holiday!

This was our first bird watching ever holiday and we are so pleased to have done it with Naturetrek. Our holiday was Ecuador, Galapagos and Sacha Lodge all over three weeks. From start to finish, we were on a trip of a lifetime. When we arrived in Quito, we were taken to tour around beautiful catholic churches and learn about the amazing history of each one. We also visited the Botanical Gardens which was a delight.
The next day we were collected by our super Transfer company to the airport and they basically gave us a VVIP send off to the Galapagos. We were welcomed by our brilliant guide Jose and then embarked on the cruise ship Cachalote Explorer to sail around the Western Isles for the week and Eastern Isles over the second week. The magnitude of sea wildlife and birds, iguanas, sea turtles, whales, dolphins, more birds, sharks and the best of all seeing a community of albatross was sensational. The food and service on the boat was next to none. The crew could not have done anything more.
We then visited Sacha Lodge in the Ecuadorian Amazon Rainforest travelling by boat along the Napo River. I felt like Pocahontas travelling along the river in a canoe..to look for caymans, monkeys, birds, mangroves and otters. It was funny to see an otter eating a piranha fish... yikes!
What I came away with was total respect of the people of Ecuador for keeping the country/wildlife and nature so well and respected. They have peace, pride and love for their surroundings. They need you to visit their beautiful country so that you can appreciate why it is so important to save the rainforest and more .. for the sake of our children's children!
Thank you Andy and his team for making our travel dreams come true!

2024年7月30日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

We're so pleased that you had such a good trip Yvonne! Many thanks for taking the time to leave a review. We do hope to welcome you on another Naturetrek holiday soon.
Best wishes
Andy and the Naturetrek Team

5つ星のうち5の評価

A feast of wildlife in Sabah's rainforests

My 'Borneo's Mammals' tour of Sabah with Naturetrek in October 2023 was an outstanding experience. We saw a rich variety of wildlife at both Deramakot Forest Reserve and Kinabatangan Wetlands. This was due in no small part to the efforts of our excellent guide, Henry Sapinggi, whose experience in the dense rainforest - especially while spotlighting at night – allowed us to locate numerous elusive nocturnal species, such as tarsier, slow loris, colugo and leopard cat. Though the emphasis was on mammals, the birding was outstanding, with specials such as Bornean bristlehead, red-bearded bee-eater and black-crowned pitta, while reptiles, amphibians and insects were prolific in number and variety. Tracking down wild orangutans (as opposed to the habituated individuals at rehabilitation centres) was a highlight, while other primates included grey gibbons and maroon langurs. Three days of boat trips on the Kinabatangan river provided a different perspective and more leisurely perspective on the forest, with additional wildlife including proboscis monkey, Storm's stork and estuarine crocodile. Accommodation was comfortable throughout, all the transfer and logistics worked seamlessly, and the small group size meant everybody was able to share in all sightings.

2023年10月7日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

Many thanks for leaving a review Mike! We look forward to welcoming you on another holiday with us soon.
Best wishes
The Naturetrek Team

5つ星のうち5の評価

Falklands, South Georgia and Antarctica

I travelled to the Falkland Islands, South Georgia and Antarctica with Naturetrek in January/February 2024 and truly enjoyed the trip of a lifetime. The wildlife was varied and superb, including eight species of penguin, six species of albatross and several hundred cetaceans of a whole host of species. The Naturetrek guides were friendly, extremely knowledgeable and attentive to all our needs, whilst the food, accommodation and on-board presentations were excellent. As an unexpected bonus, I got to see Cape Wild on Elephant Island, from where Shackleton sailed to South Georgia to arrange the rescue of his men. A brilliant trip with friendly, like-minded people. Unforgettable.

2024年1月13日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

We're so pleased to hear that you enjoyed the cruise Chris! Many thanks for taking the time to leave a review. We look forward to welcoming you on another holiday soon.
Best wishes,
The Naturetrek Team

5つ星のうち5の評価

Fantastic Voyage!

I joined the Naturetrek cruise around Svalbard (Spitsbergen - Realm of the Polar Bear) and had the most fantastic experience. The MS Quest, with only 45 fellow guests, was a perfect size to explore the fabulous scenery and arctic wildlife of this region. The crew were friendly and welcoming, attending to our every needs, and the food served on board was excellent. The onboard expedition leaders were terrific and complimented by our three Naturetrek naturalist leaders who left no stone unturned in providing us with multiple opportunities to experience some stunning wildlife. The highlights were too many to list but included four Polar Bears, a rare Bowhead Whale, a huge pod of Belugas, Walruses and various species of seal, Arctic Foxes, Ivory Gulls, Grey Phalaropes and vast seabird cities, all set against a magnificent backdrop of mountains, fjords, tundra, packice and indescribably beautiful glaciers. A perfect trip with so many unforgettable memories. Thanks to all at Naturetrek for organising it so well.

2024年6月20日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

Many thanks for the review Duncan! We're so pleased to hear that you enjoyed the holiday and look forward to welcoming you on another one soon.
Best wishes,
The Naturetrek Team

5つ星のうち5の評価

Naturetrek in Antarctica

Antarctica - a trip of a lifetime. I went with Naturetrek in January on a three week long trip to the Falklands, South Georgia and the Antarctic Peninsular and what a trip it was. From the initial enquiry, through the booking process and then the trip itself, Naturetrek did everything right. We were accompanied by four very experienced and knowledgable guides, the planning and organisation was first class and I can whole heartedly recommend Naturetrek to anyone thinking of going on any of their many and varied trips.

2024年1月13日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

We're so pleased to hear that you enjoyed the cruise Mick! Many thanks for taking the time to leave a review. We look forward to welcoming you on another holiday soon.
Best wishes,
The Naturetrek Team

5つ星のうち5の評価

Naturetrek whale trip.

I joined Naturetrek on their Baja Whales trip. It exceeded expectations in every way. We didn’t just see dolphins, we watched super pods over a thousand dolphins playing around our boat.
We stroked young grey whales, swam with sea lions, watched hundreds of humpback whales breaching and tail flapping. On other days we sat on the back deck of the boat looking out for blue whales and albatrosses.
We visited deserted islands in the Sea of Cortez nature reserve with exotic plants and birds and had the chance to swim with Whale sharks.
The Naturetrek guides were charming and very knowledgeable, adding greatly to the experience.
The crew of the boat were great and the food excellent. Great trip.

2024年2月26日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

Many thanks for the review Pip! We're so pleased to hear that you enjoyed the holiday and look forward to welcoming you on another one soon.
Best wishes,
The Naturetrek Team

5つ星のうち1の評価

inability to discuss possible booking, eventually satisfactorily solved

Following on positive information, and finding that Naturetrek offers a trip close to my requirements. i have been trying to contact them and have a detailed conversation with one of their staff, to decide and, hopefully, book this trip. More than one week later, all i have is a brief email informing me that someone will contact me. A second message pointing out disappointment at not being contacted remains unanswered. This is rather discouraging. i am still interested given the numerous positive reviews, but certainly doubts about the reliability and seriousness of the company are increasing.

Update on 26 july. I have now had a long call with staff at Naturetrek and have booked the trip. There was a mistake with respect of the person who should have called me. I do hope that the experience of the trip allows me to write a new much more positive review later this year.

2024年7月23日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

Dear Ms Lackner,
Thank you for updating your review below. After enquiring about our 'Nepal - Tigers of Chitwan & Bardia National Parks' tour departing later this year, Kay, in our reservations team, replied to your enquiry the same day to let you know that the Operations Manager for the tour would get in touch to discuss the trip in more detail. Unfortunately, the message was then passed to the wrong person whilst the Operations Manager in question was overseas. When Kay realised this (after the enquiry had not been answered several days later) she immediately telephoned you to apologise. Our Operations Manager then called the same morning, having just returned from his trip, to answer all your questions. We are delighted that you have decided to go ahead and book the holiday and are confident that you will have a fantastic trip!
Best wishes,
The Naturetrek Team

5つ星のうち5の評価

A great company.

I have been on holiday with this company on many occasions including Tailormade ones. I have never had any complaints about their service or advice in their pre departure pack. They are upfront, honest and as I have a slight disability advise me whether they think the holiday is suitable for me, unlike some companies who would sell you anything so that they can make a profit. I have personally met most of the staff and have no bad feelings about being told that they don’t think the holiday is viable for me. As far as the one criticism on this sight is concerned all their foreign guides have been superb to the point of arranging for me to be wheelchaired around the Iguazu falls as my legs were not good this was by far in excess of what anyone would expect. I cannot praise this company highly enough for care and attention to detail. Accommodation is always clean and sometimes fairly basic but then considering that it is wildlife orientated one expects that.

2024年3月4日
自発的なレビュー
Naturetrek ロゴ

Naturetrek からの回答

Thank you so much for taking the time to leave a review, we very much appreciate your detailed comments. We look forward to welcoming you back with us soon!
Best wishes, Sara

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