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NBC Environment レビュー 

390
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Following the egg & nest removal, we did not see anyone for 6 weeks. As part of the agreement there should have been regular scheduled visits. I believe it is down to a lack of staff. The operative t... もっと見る

5つ星のうち5の評価

The staff that attended site was polite and professional. Matthew communicated well and was respectful to the environment where we are a busy school with students who were doing exams at the time. T... もっと見る

企業が回答しました

5つ星のうち5の評価

Paul from NBC has done a great job at Chelmsford Transfer Station. He was professional, approachable, and clearly knew what he was doing from day one. Thanks to his hard work and practical approach,... もっと見る

企業が回答しました

5つ星のうち5の評価

always in early as he tries to fit in with us, he knows what time the kitchen starts cooking etc, so in before this time without being asked to used his own imitative. Can answer any question either m... もっと見る

企業が回答しました

企業情報

  1. 害虫・害獣駆除サービス
  2. 鳥類管理業

当該企業による記述

NBC Environment provides effective, humane, and sustainable solutions to wildlife-related challenges, with a focus on minimising environmental impact and prioritising animal welfare. Founded in 1993 with support from The Prince’s Trust, our progressive approach to resolving conflicts between nature, businesses, and people has built a strong reputation for delivering high-quality services in diverse and challenging environments. Our team of skilled wildlife experts understands animal behaviour and how to influence it, enabling us to develop tailored management strategies that are both effective and cost-efficient. Leading brands trust us and have worked on research and conservation projects with organisations such as Bird Strike, Natural England, OPRED, and Scottish Natural Heritage.


連絡先

NBC Environment

Ethical Solutions to Wildlife Risks Across the UK

4.2

ほぼ満足

TrustScore 5段階評価の4

390件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 80%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(390)

過去12か月のレビュー数: 23

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Thanks to Dorian Davies for sorting out…

Thanks to Dorian Davies for sorting out our rodent problem in the garden and garage recently. It was really simple to book the callout via the office and Dorian rang me each time to let me know his time of arrival, which was most appreciated. Excellent service from Dorian!

2022年2月16日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review, we will pass your kind comments on to Dorian.

5つ星のうち5の評価

Thanks to Dion McCaffer for sorting out…

Thanks to Dion McCaffer for sorting out our rodent problem, he is very knowledgeable in what he does and has very good manners and was always on time, I would recommend him every time.

2022年2月16日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review, we will pass your kind comments on to Dion.

5つ星のうち5の評価

David has been extremely helpful in…

David has been extremely helpful in helping us to resolve our pest issue. He is extremely knowledgeable & has taken the time to share his knowledge, in helping us deal with the issue. David has also been very professional & respectful on all of his visits, we would strongly recommend David and if we have any further pest issues, will be requesting for David to return.

2022年2月16日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review, we will pass your kind comments on to David.

5つ星のうち5の評価

Rodent Problem

After detecting a terrible smell in the house I initially thought we had a burst sewage pipe under the floor. My son inspected the area and unfortunately he came across a dead decaying rat. I contacted our insurers who were quick to respond sending out LOUISE GRANT from NBC Environment. Nothing was too much trouble for Louise and explained what she was doing as she went along. After setting bait and traps she returned a week later with one of her colleagues, removed dead rat and after inspecting my property inside and outside they found several rat runs which appeared to be coming from the drains on the main road outside. More traps and bait were set and I was informed that they will return each week for a couple of weeks to make sure the problem is resolved. So far so good the smell took a couple of weeks to subside but I had been made aware of that . I cannot express my thanks to LOUISE and her colleague for the manner and courtesy they have shown throughout. Would certainly highly recommend them.

2022年2月9日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review, we will pass your kind comments on to Louise.

5つ星のうち5の評価

We had a rat problem in the loft!

We had a rat problem in the loft. It was awful as you could hear them running over your head at night. We had Max from NBC initially attend, who layed out some poison and informed us of what would likely happen. Two weeks later Max returned. The noise had quietened down and the poison had been nibbled at. About 10 days later, it sounded like there was a social event above our heads, running, scratching and squeeking. I rang Max as I had no idea what to do. He was incredibly helpful and sympathetic despite him being on leave. He told me to ring the office and inform them of the developments. The next morning I rang and spoke to Lauren, again incredibly helpful and sympathetic to our situation. By this point we were sleeping in our little girls room for some peace and quiet. Lauren informed me Gary Warhurst would attend the next day. Gary arrived and had so much empathy for how the situation had developed and immediately set out a plan. He showed me everything he was doing, and told me everything I needed to do. He located several areas of concern that needed to be looked at to prevent any further issues. The rats had also eaten all the bait left by Max, so Gary set to work laying more poison and traps. Nothing was too much for him, despite how many questions I asked, he really seemed to care, as did Max and Lauren. We are currently due another visit to see what else, if anything is required.

The thing is, you hope you never have these kind of things happen in your home, but I'm so grateful that we had the team from NBC who came to our aid. Thank you so much, and well done NBC on employing such genuinely great people!

2022年2月6日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Hi Sam

Thank you so much for taking the time to leave NBC a 5* review and for the special mention of all our amazing team members who were able to assist in resolving the issues you were experiencing. We will pass this on to them,

5つ星のうち4の評価

Thank you to James Norwood who attended…

Thank you to James Norwood who attended our property in December to address a mouse problem in the kitchen. James was polite, punctual and offered sound advice.

2022年2月3日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 4* review, we 're delighted James was able to resolve the mouse problem you were experiencing.

5つ星のうち5の評価

I highly recommend Anthony from NBC

I highly recommend Anthony from NBC! He dealt with my rodent problem efficiently. He was very knowledgeable and would definitely use him again if needed!

2022年2月2日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review, we will pass your kind comments on to Anthony.

5つ星のうち5の評価

Rodent problem

The service provided by Mark was exceptional. His knowledge and experience was excellent and he quickly established what the problem was and the extent of it within the house. He took the time to check out all the areas that could be affected, therefore establishing what was and wasn’t a problem. He then took appropriate action that actually solved the problem really quickly. The really exceptional thing about his service is that he took the time to find out how the rodent problem was impacting on my elderly mum and talked the issue through with her which really reassured her. He gave her important safety advice along with giving her ongoing support whilst the problem was resolved. In short he was professional, extremely competent and fantastic with the human interaction elements of the job. A rare combination. He really cared. Thank you.

2022年2月1日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review, we will pass your very kind comments on to Mark.

5つ星のうち5の評価

Many thanks to James N

James N made 3 visits and ensured we had no further problems with rats in the loft. He spotted several potential areas where they might be entering which we will now block up to prevent further unwanted visitors up there.

2022年1月31日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review.

5つ星のうち5の評価

Nigel Labdon, you are a star

Having cleaned up half a dozen dead or docile wasps over the xmas break, I thought we might have a problem. Found a nest in my loft, right under the eaves, difficult place to get to.
First of all I contacted a couple of places, best price was £99 plus vat, also a further £50 for any extra nests they might notice.
Checked my insurance policy and found I was covered, cost me just £25 excess.
They got NBC to call me and set up a visit.
Nigel phoned me and told me when he would arrive, went up into the loft and removed the nest in a black plastic bag. Took less than 10 minutes.
Very happy with NBC and especially with Nigel.
To everyone, check your insurance policy for any sort of pest cover

2022年1月31日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review, and we will pass your kind comments on to Nigel. We work with insurance companies and also directly. We offer wasp nest treatment from £54 including VAT (depending on where the nest is located) and it can be booked on our website www.nbcenvironment.co.uk

5つ星のうち5の評価

Excellent Service by Dion McCaffer

Dion addressed a mouse issue we had in our loft. He was very professional, polite and knowledgeable. We were a first time customer and would recommend and definitely use again in the future. Really impressed with the service we received

2022年1月23日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review, and we will pass your kind comments on to Dion.

5つ星のうち5の評価

Excellent service by Mark Knight

Excellent service by Mark Knight. Very professional, responsible and thorough. Originally called them out thinking I had mice in the loft but was particularly impressed with the process used to identify the problem and to find out it was actually squirrels. A very considerate and professional plan was then put in place and the problem solved by Mark Would thoroughly recommend and would definitely be the first company I would call if had any sort of pest problem again.

2022年1月22日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review, and we will pass your kind comments on to Mark.

5つ星のうち5の評価

Phil Holmes was excellent and was very…

Phil Holmes was excellent and was very experienced at what he does. He was very reassuring and such a nice person. Had no problems with health and safety he kept to the rules all times. Great guy.

2022年1月22日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review, and we will pass your kind comments on to Phil.

5つ星のうち5の評価

One very satisfied customer!

I had a mouse problem in my sitting room and "Anthony" came to help. He was most professional, was able to advise me, put out traps and all is okay. I followed his advice going forward to avoid a repeat of the problem.He was very interesting to talk to on other aspects of his work in which I was interested.
I would happily call on him in the future should the need arise. Thank you Anthony.

2022年1月21日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review, and we will pass your kind comments on to Anthony.

5つ星のうち5の評価

Fantastic service Harry!

A big thank you to Harry Hughes. He provided an excellent service when dealing with our pest problem. He was very friendly, efficient in his work and made sure to visit multiple times to check all was resolved.
This was very reassuring indeed.
I would highly recommend his services!
Great work Harry.

2022年1月21日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review, and we will pass your kind comments on to Harry.

5つ星のうち5の評価

Rodent issues in loft

Recently NBC operative Lee Bramley addressed a rodent problem in our loft. Very polite and efficient providing good advice and sorting out the immediate problem caused by mice. Would recommend NBC for this type of service.

2022年1月17日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review, we're delighted Lee was able to resolve the problems you were experiencing.

5つ星のうち5の評価

Pest Control . Recently had Dion come out for pest…

Recently had Dion come out for pest control, he took the trouble to come out on a Saturday, which was very helpful, and helped me move the freezer in order to investigate. Very professional.

2022年1月16日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review, and we will pass your kind comments on to Dion.

5つ星のうち5の評価

Rats

Hi we had one of your technicians out on 3 visits.
His name is John Gallagher.
and he done his job commendably,very polite,very understanding,and willing to listen to our concerns.
He carried out his duties very professionally couldn't have wished for better service.
Extremely satisfied customers.
Kind Regards
Trevor,Patricia Fletcher.

2022年1月6日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review, and we will pass your kind comments on to John.

5つ星のうち5の評価

Fantastic service- professional…

Fantastic service- professional friendly and informative, and knowledgeable. Mark attended my property today with reference to vermin problem in HA6. Dont go anywhere else. Highly recommend Mark and the team.

2021年12月30日
自発的なレビュー
NBC Environment ロゴ

NBC Environment からの回答

Many thanks for taking the time to leave NBC a 5* review and for your kind comments regarding Mark and the team.

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