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My experience with Tricon have been nothing short of EXCELLENT! Each time I reach out, Iâm greeted with curiosity, and understanding. Any maintenance request have been addressed with urgency and Iâve... ãã£ãšèŠã
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Well whenever I need something fix or looked at around my home they get right on it and get her done thanks for that I really appreciate that.And if I need to talk to someone at Tricom i always get... ãã£ãšèŠã
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We been a residence of Tricon for the last year and itâs been the worst experience of a lifetime. We cannot wait to get out of this lease and never look back at Tricon again they rob you blind so many... ãã£ãšèŠã
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Our heat and ac never worked. Three different contractors Tricon sent said that the unit and windows needed to be replaced. One contractor said previous tenants over the past three years had the s... ãã£ãšèŠã
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15771 Red Hill Ave, 92780, Tustin, ç±³åœ
2.5
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Since I moved in here on April 15, Tricon has done everything to make our stay comfortable from fixing our AC and replacing the unit and completing every work order
Tricon ããã®åç
Thank you for your kind words and for sharing your experience with Tricon! We are so glad to hear that our team has been able to make your stay comfortable since your move-in. Providing prompt service and ensuring our residents feel at home is always our priority. We truly appreciate your feedback and are happy we could assist with your AC replacement and work orders. Thank you for being part of the community!
We have been in our home for 5 years and Tricon is the best. From maintenance to any questions we need asked they are one call away. They also have an amazing portal that is easy to utilize.
Tricon ããã®åç
Thank you for your wonderful feedback and for being part of the Tricon community for the past 5 years! We are thrilled to hear that youâve had such a positive experience with our team and services. Providing responsive support and making things easy for our residents through our portal are top priorities for us. We truly appreciate your continued trust and look forward to serving you for many more years to come!
Carlo was amazing and always do a Asome job.
Tricon ããã®åç
Thank you for your feedback! We are so happy to hear that Carlo provided amazing service and continues to do an awesome job. Weâll be sure to share your kind words with him, heâll truly appreciate it!
I've been renting from Tricon since October 2025 and they have been amazing every step of the way. Would highly recommend them to anyone looking to lease a home.
Tricon ããã®åç
Thank you so much for your kind words and recommendation! We are thrilled to hear that your experience with us has been such a positive one. Our team works hard to provide excellent service every step of the way, and it means a lot to know that itâs made a difference. We truly appreciate your support and are grateful to have you as part of the Tricon community!
My experience with Tricon have been nothing short of EXCELLENT! Each time I reach out, Iâm greeted with curiosity, and understanding. Any maintenance request have been addressed with urgency and Iâve been happy with each outcome. I look forward to beefing a Tricon resident until I purchase my own home.
Tricon ããã®åç
Thank you so much for your wonderful feedback! We are thrilled to hear that your experience with Tricon has been nothing short of excellent. Providing understanding, responsive service, and timely maintenance support is always our goal, and weâre happy to know weâve met your expectations. We truly appreciate having you as part of the Tricon community and look forward to continuing to serve you until youâre ready for that next exciting step of homeownership!
Tricon ããã®åç
Thank you for your kind words! We are so glad to hear youâve had a great experience with both our company and service. We truly appreciate your support and thank you for being part of the Tricon community!
Well whenever I need something fix or looked at around my home they get right on it and get her done thanks for that I really appreciate that.And if I need to talk to someone at Tricom i always get the help I needs to solve my issues thanks again I love my home and I love living here.
Tricon ããã®åç
Thank you so much for the kind words! We are happy to hear that our team has been responsive and able to help whenever maintenance or other issues come up. Providing quick service and making sure our residents feel supported is very important to us.
We truly appreciate you being part of the Tricon family, and it means a lot to hear that you love your home and enjoy living here. Thanks again for taking the time to share your experience!
Tried to view a property. Just a showing. They charge a fee and want a cc on file for a simple property tour. Company is an entire scam. Reported theories listing on every site I could find it. Cute house too. Unfortunate for the owners
Tricon ããã®åç
Hi Sharon, weâre sorry to hear you felt uncomfortable with the process. We want to clarify that our tour fee and card-on-file policy are in place to help protect homeowners, agents, and legitimate renters from the growing number of fake inquiries, no-shows, and rental scams in the market.
These measures are disclosed upfront before scheduling and are applied consistently to all prospects. The fee is tied to the tour service itself and helps ensure that the homes we manage are shown only to verified individuals who are genuinely interested.
We understand this approach may not be for everyone, but it is not a scam, and we work hard to provide a secure and professional experience. We do appreciate your feedback and wish you the best in your home search.
Tricon ããã®åç
We truly appreciate your support and are glad to hear youâve had a great experience with Tricon.
Tricon ããã®åç
Thank you for the wonderful review! Weâre so glad to hear that youâve felt well taken care of and that you love your home. Our goal is to provide a great living experience for our residents, and feedback like yours means a lot to our team. We truly appreciate you being part of the Tricon community!
Your customer service is excellent. We have recieved prompt service anytime we have needed it.
Tricon ããã®åç
Thank you for the thoughtful review! We are delighted to hear that youâve had a positive experience with our customer service team and that requests have been handled promptly whenever needed. Providing responsive and reliable support is very important to us, and we truly appreciate you taking the time to share your experience!
Johnny Waters gets us right every time he comes out and he is very accommodating. The only tech that my my is comfortable with.
Tricon ããã®åç
Thank you for sharing your experience! We are so glad to hear that Johnny has consistently taken great care of you and made you feel comfortable during service visits. Weâll be sure to share your kind words with him.
I wish I could give this company a zero. Iâve been with them for 5 years but the last 2 years has been horrible. They will over charge you and then blame you. Do not rent from this company. I canât wait until my lease is up. They tell you they understand but that just part of their company line to make you feel better but they really donât care
Tricon ããã®åç
Weâre sorry to hear about your experience and understand your frustration. We never want any resident to feel unheard or unsupported, especially after being with us for several years.
Weâd appreciate the opportunity to look into your concerns further and review the issues youâve experienced. Please reach out to us directly at residentservicecenter@triconhomes.com so our team can assist you and work toward a resolution.
We been a residence of Tricon for the last year and itâs been the worst experience of a lifetime. We cannot wait to get out of this lease and never look back at Tricon again they rob you blind so many unknown charges. Tricon just sucks in general I would never recommend nobody rent through there property management, or you will be paying almost double your rent at the end .
Tricon ããã®åç
Weâre sorry to hear that your experience has not met your expectations. We understand how frustrating unexpected charges can feel, and we never want our residents to feel confused or unsupported regarding their account or lease terms.
We would appreciate the opportunity to review your concerns in more detail and provide clarification where possible. Please reach out to our team directly at residentservicecenter@triconhomes.com so we can look into this further and assist you.
Stay away from Tricon!! Worst company EVER!! Home was flooded in March 2026 due to a pipe that burst in the wall. A section of the floor was taken up. Nothing else was done. Tricon had three companies to come out and submit a bid in which all three were rejected by Tricon. Upon speaking to the companies that were rejected , we were informed that Tricon only wanted to pay $3,000 and nothing more. Due to the delay by Tricon, the flooring has become worse and the entire hardwood downstairs will have to be treated for mold and replaced in which they will not do. STAY AWAY FROM THIS COMPANY!!
Tricon ããã®åç
We are sorry to hear about your experience and understand how frustrating and stressful a situation like this can be, especially after dealing with water damage in your home. Since some time has passed since this review was originally posted, we would still appreciate the opportunity to revisit your concerns and review the details of the repairs and communication surrounding this matter.
Please reach out to us directly at residentservicecenter@triconhomes.com so our team can look into this further and assist you.
We rented 809 N 95th Pl, Mesa, AZ for two years, and our experience was extremely disappointing from start to finish.
We were required to pay a $600 nonârefundable pet fee on top of a monthly pet charge. We also paid for a âsmart home systemâ that never worked once during our entire lease.
They kept over $1600.00 of our refundable security deposit
From the very first walkthrough, we pointed out serious issues:
⢠untreated and warped wood fencing with nails sticking through
⢠a weak front door and a rattling, very old sliding door
⢠no dryer vent
The representative told us directly that they âwouldnât spend the moneyâ to fix the doors or make proper repairs.
Within months, the exterior paint began peeling off the house in sheets, blowing across the yard and neighborhood. We called repeatedly. Months later, they finally sent an unmarked truck with what appeared to be an unlicensed painter who brought his kids with him. We were left to clean up all the paint chips ourselves.
The flooring peeled up in the bathroom and bedroom. When the second walkthrough happened after a year, we again showed the fencing issues, nails sticking out toward the neighborâs yard, the failing doors, the missing dryer vent, and the nonâfunctional smart home system. No one ever followed up. No repairs were ever made.
Our neighborâs dogs repeatedly got under the fence and attacked our dogs because the fence was so warped. We had to spend our own money on a noâdig barrier, a gate, and a screen door just to keep our pets safe and secure.
After moving out, they returned only $100 of our deposit. First they claimed it was due to âflooring damage,â but when questioned, they changed the story and said it was because the interior âneeded repaintingâ and that the paint supposedly had After moving out, they returned only $86 of our deposit. First they claimed it was due to âflooring damage,â but when questioned, they changed the story and said it was because the interior âneeded repaintingâ and that the paint supposedly had a â5âyear warrantyâ we were responsible for. This makes no sense, especially since the walls already had visible patch jobs underneath the paint when we moved in, and one of those old patches literally opened up when we moved our couch.
We did not receive proper repairs, proper communication, or a fair deposit return. They kept all but $100
The only positive thing I can say is that the A/C worked well.
I would not recommend renting this property or working with this management company based on our experience.
4/22/26 Update to your response:You were informed of all the issues during your inspections, yet your inspection staff never followed up or addressed any of the problems we reported. It is unreasonable for you to claim that interior paint carries a â5âyear warrantyâ before a tenant moves in, especially when this was never disclosed in advance. We live in the desert, with a mostly dirt and rock lot, and the interior would not require repainting due to anything we did. If I were a new tenant, I would reasonably expect fresh paint, not paint already failing.
Additionally:
The exterior paint began peeling off in sheets within months of moveâin.
The exterior is peeling again now, which clearly indicates poor workmanship or lowâquality materials.
Repainting after two years is normal wear and tear, not tenant damage, and falls under the landlordâs responsibility under Arizona law.
We shouldn't be charged almost a $1000 for repainting a living room
Tricon ããã®åç
We appreciate you taking the time to share your feedback and are sorry to hear you remain dissatisfied with your experience. We understand move-out charges and deposit dispositions can be frustrating, especially when there are differing views regarding repairs, maintenance responsibilities, and normal wear and tear.
Our teams do document reported concerns, completed inspections, lease obligations, and move-out findings as part of the standard process for all residents. Charges assessed after move-out are based on the condition of the home and evaluations at that time. We also understand that not all residents will agree with those determinations.
While we recognize we may not see eye to eye on the outcome, we do appreciate your residency and your feedback regarding both the home condition concerns and your overall experience.
Our heat and ac never worked. Three different contractors Tricon sent said that the unit and windows needed to be replaced. One contractor said previous tenants over the past three years had the same problems and Tricon refused to do either. When we gave them the option of fixing the problem or giving us an early contract release, they replaced the AC/Heat unit but not the windows. Wasn't enough. So glad we are leaving.
Update: Upstairs temperature after the AC replacement remained above 80's. No temperature problems in our new rental.
Tricon ããã®åç
Weâre sorry to hear about the challenges you experienced during your stay, particularly with the heating and cooling system and overall comfort in the home. We understand how important a properly functioning HVAC system is, especially when multiple concerns are involved.
We also appreciate you noting that the HVAC unit was ultimately replaced, though we understand that you still felt additional issues remained unresolved at the time. While some time has passed since this review was originally posted, we would still welcome the opportunity to review your maintenance history in detail and ensure all documented concerns were properly addressed during your residency.
If youâd like to discuss this further, please reach out to us at residentservicecenter@triconhomes.com so our team can assist.
Itâs been 60 days and weâve had sooooo many issues. Our #1 issues are maintenance issues. Since moving in, weâve had to:
1. Have the stove replaced
2. Have the refrigerator replaced
3. The thermostat is supposed to be a smart thermostat however when you turn the air on and shoots out heat or you turn the heat on and shoots out here. They have been able to fix this issue however it is still not fixed.
4. One guy in particular is very rude, disrespectful, and does not know what he is doing. We have communicated to them many times that we prefer for him not to even come out. Yet they keep assigning him to our maintenance issue saying that he is the only one.
5. Mold in the finished basement, so the carpet and dry wall had to be replaced. The basement still smell like mold.
6. Hole in the laundry room wall where the dryer was supposed to be venting out. The dryer was not set up to the vent system and the wall had to be fixed.
7. We were promised that our smart home system would alert us if any window or door is open passed an hour. That does not happen. We were also told that it would alert us. If there was a flood under the sink, that system is not even hooked up under the sink. So many promises that we are expected to pay every month for yet we donât even have those services provided.
These are just some of the issues weâve had and remember itâs only been about 60 days that we have been in the home.
Tricon ããã®åç
Weâre sorry to hear about the number of maintenance concerns youâve experienced in the first 60 days of your residency, particularly issues related to appliances, HVAC performance, moisture concerns, and the smart home system features not functioning as expected.
We understand how frustrating it is when multiple service requests are needed in a short period of time, and we also take seriously any concerns related to mold, ventilation, and habitability. Feedback like this is important, and we want to ensure each item youâve raised is properly reviewed and addressed by the appropriate teams.
Since some time has passed since this review was originally posted, we would still appreciate the opportunity to look into your specific work orders and system setup in detail to better understand what occurred and what remains unresolved. Please contact us directly at residentservicecenter@triconhomes.com so we can assist further.
Be aware when making payments, they no longer take you to another page to verify payment. Now with one push, it automatically sends the payment. So if you pushed the button and perhaps it sends it to another account or the not fully funded yet, they will charge you an extra $50 dollars. Anyway these crooks can beat you out of money, they will. Will NEVER in my life rent from these people again. CROOKS CROOKS CROOKS
Tricon ããã®åç
Weâre sorry to hear about your experience and understand how frustrating unexpected charges can be. Our payment system is designed to process transactions immediately once a payment is submitted, and we encourage all customers to carefully review payment details before confirming.
The additional fee mentioned is associated with failed or late payments, which is outlined in the rental agreement. That said, we never want any customer to feel misled or unheard.
We appreciate your feedback regarding the payment flow and will share it with our team as we continue improving the customer experience. If you would like us to review your specific situation further, please contact our support team directly so we can look into the details with you.
This company runs like a dictatorship. First they tell you to apply immediately because promotions will expire in one day and then the California process team gives you only 2 days to send personal sensitive information. This company is transparent that âmoneyâ is more important than people/families. I also found some disturbing building violations inside some of their homes and will be reporting. You can tell the flooring and underneath is cheap first and second floors. Fencing was cheap finding some wood boards broken newly installed. What a shame to bring this type of community to Charlotte.
Tricon ããã®åç
Weâre sorry to hear that your experience left you feeling frustrated and disappointed. Our application timelines and promotional deadlines are intended to provide a fair and efficient process for all applicants, but we understand that the requested timeframe may not work for everyone.
We also take concerns regarding home quality and community standards very seriously. Any reports related to construction issues, safety concerns, or maintenance items are reviewed thoroughly by our team and appropriate vendors. We appreciate feedback that helps us improve both our homes and the resident experience.
Our goal is always to provide quality housing and professional service to every resident and applicant. We regret that your impression of our community did not reflect that commitment, and we encourage you to reach out directly if there are specific issues you would like formally reviewed.
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