Nebra Ltd レビュー 2,014

Ho acquistato durante la pandemia da questo sito (circa aprile 2021), ma a causa dello shortage di semiconduttori mi è stato chiesto di aspettare il mio ordine perchè appunto a causa di questo problema avrebbe subito ritardi, oggi, quasi 3 anni dopo sto ancora aspettando, a nulla è servito contattatare decine di volte il supporto, continuano a dire che stanno per spedire (questo accade da circa 3 anni), ma probabilmente non vedrò mai il mio ordine.

Ordered a product of theirs, and have been told every few months to wait a bit more.

It's now been a few years and they have stopped sending updates (presumably they are having some trouble). Sadly so much time has now passed I cannot claim my money back from PayPal, so this money is essentially lost.

Nebra has essentially taken an interest free loan off its customers for 3 years. I look forward to a refund, but i somehow feel this is unlikely. Stay away from this scammy company.

Wish I could give them ZERO stars. I ordered a miner from them in April 2021 and I still haven't received it. When I contact them, they say they can't refund my order because they are actively shipping my batch, but that has been the same story for about 2.5 YEARS at this point. Such a SCAM. If anyone is pursuing a lawsuit, I would be happy to join in at this point.

Purchased a Nebra miner in April 2021, never received the device. Nebra stopped returning my emails.

I ordered a Nebra indoor hostpot and paid for it in 2021. Still have not received it and the answer form customer support is always the same: it's being uploaded. Must be the biggest container in the universe. That's purely scandalous, they refuse to refund and still no ETA.
I'm ready to group with other customers who are facing the same as me to shem.

I did an upgrade on my Sensecap for multiple mining with Nebra/ THIX. It started with a 14 days free trial, and I paid after 14 days. But: Nebra deleted the private key. They claim that I paid too late, and I should have made a backup. Unfortunatly, I have made a backup, but that backup did not take the private key for THIX.
Nebra does not answer my question for paying back the license fee for the miner. Also, I had to pay again for onboarding.
My advice: never ever do business with those guys. You are not a customer, you are someone with money for them.

When be here -5 stars. I give it.. the wlrst company EVER! Dont buy everything from this company... still scammed peoples, lol, we waiting for miners about 3 years.. still waiting lol.. not good company. Trust me.

Ordered back in April of 2021 and the order never received. They constantly say it is shipping soon and have said the same for years. This company does not honor any purchases or refund requests.

This company is a pure scam. After 2 1/2 years I still hadn’t received my miner. I asked for a refund and they refused. I threatened small claims court and a week later a miner shows up. The miner didn’t work. They took a month to respond to emails and each time just fobbed me off. There is an official investigation into this company. Go through small claims to get your money back. SCAM!

Sadly as many people before me I am also a victim of Nebra LTD. I did my miner on april 11th in 2021. 
You get no updates on your orders. I asked a couple of times for a refund but they refused to refund. Even when they give you a choice according to their blog of december the 7th 2021.
They say it was a small time period but that is not what the page said.

Judge Jacqui(Nebra) did not want to answer my question why Nebra wont give me a refund based on their blog without a time window. From a legal point of view they know that I am right.
I'll ask the question a couple of times why they didn't want to refund my money based on the blog. They keep closing my ticket without any answer. And then they blocked me.
I received my minder after 27 months but it doesn't work. I did send it back with a RMA. They will scrap it until I pay approx. sum of £30 (strange that it is almost double of the first shipment cost)
I made a report at the UK’s national reporting centre for fraud (actionfraud police uk).
Report for justice if you are a Victim of this company.Company details can be found at the bottom of the about us page of nebra.com

This company is a complete fraud, it has almost been 3 years since i have bought this. Till this day no miner!!!!!!!!!!!!!

Hasn't shipped my item. It's been over two years. Claim they can't offer me a refund. Keep telling me they'll ship in the next two quarters.

This company should be closed down. They have made life a misery for thousands of customers by taking full payment for a mining product and delaying delivery for over two years, some deliveries still pending. Excuse after excuse on the delays. I took them to the small claims court and recovered all my costs including the court application fee. I wish the UK government could be involved with shutting down companies like this as they should not be allowed to operate and practice fraudulent activities as they do and continue to do. Take a look at a facebook group called Where is my Nebra, and you will see many many people fighting with Nebra for their money back for a product they purchased years ago!

It's the biggest scam I ever faced. Miner should have arrived august '21, today, November 12 '23 I am still waiting for it. Contacted support and they keep telling me they can't refund and that my miner will arrive soon.

This company is one of the worst I have ever had the misfortune of dealing with. They took my money in 2021 and after years of waiting and fighting I finally got a refund a couple weeks ago. They take your money, refuse to ship the products, then when you contact them they say that your order is next (but it never is). I only got my
Money back by taking them to court. They buckled before the court date and gave me my money back. If you’re fighting them, hold out, keep fighting.

I'm waiting for my order over 2 years. Support can't give me a reason for this HUGE delay. One of the greatest scam I ever encountered.

30 months now and nothing. E-mails are bounced right back by Jacqui the Head of Operations who is their spin doctor of lies. My order stills states unfilled as status. Batch 5 is dead.

Awful experience led to partial refund after bringing a court case.

2 1/2 Jahre musste ich auf den Indoor Miner warten, keine Antworten auf Nachfragen ... Und nun habe ich einen Miner der nicht funktioniert Zuhause .. seit Wochen warte ich das sich dem ein Techniker animnt. Selber Spiel bei 3einem Freund . Definitiv nicht zu empfehlen!

Worst experience I have ever tried with ordering something online.

Multiple times asked for a refund, was told every time that my order would bi shipped within 1 week, so therefore they did not accept returns.

Over 2,5 years and still not received my order at this point.

Told them not to ship it because I would just return the miner right away. But no, they do not accept returns in the miners anymore - wow wonder why!

I’m speechless. 0 stars. I’m just so happy and excited to see that Nebra has hit rock buttom on their reviews and customer base. Looking forward for Nebra to go bankrupt.