Needle & Thread レビュー 404

Needle & Thread からの回答

2026年3月10日

Thank you so much for your wonderful review, Karianne! 🥰 We’re thrilled to hear that your dress fit perfectly and arrived so quickly all the way from London to Oslo ✨.

We know ordering a wedding dress online can feel a little nerve-wracking 😅, so it’s fantastic to hear that our size guide and service helped make it a smooth experience.

Wishing you all the best for your special day 💍💖, and thank you again for sharing your experience!

Needle & Thread からの回答

2026年2月24日

Thank you so much for your lovely review Gabriele – we really appreciate your kind words and are delighted to hear you are happy with your dress and service.

It means a great deal to us that you chose Needle & Thread for your special occasion, and we hope the dress brings you wonderful memories.

If you need any assistance in the future, we are always here to help. Thank you again for your support! 💖

Needle & Thread からの回答

2026年2月16日

Thank you for taking the time to leave your review and for being a loyal customer — we truly appreciate that this is your fourth purchase with us.

We’re very sorry to hear that this piece did not meet your expectations. We understand how disappointing it must feel, especially when you were expecting the same luxurious weight and finish you’ve previously experienced from our designs.

While some of our styles are intentionally created using lighter fabrics depending on the design and season, it’s important to us that you feel the quality reflects the value. We’re sorry this one fell short for you.

If you would like, our Customer Care team would be very happy to look into this further for you and discuss your options. Please do reach out to us directly with your order details so we can assist customercare@needleandthread.com.

Thank you again for your honest feedback — it’s incredibly valuable to us as we continuously review and refine our collections.

Needle & Thread からの回答

2026年2月13日

Thank you so much for your lovely review 💕

We’re absolutely delighted to hear your dress arrived quickly and that you think it’s fantastic ✨ That truly means the world to us!

We hope you feel amazing wearing it 💫 Thank you again for your support! 🌸

Needle & Thread からの回答

2026年2月12日

Thank you so much for this incredible review✨

We’re absolutely delighted to hear that your try-on experience was seamless from start to finish. Being able to try the gowns calmly at home is so important, and we’re thrilled it made such a difference for you.

How wonderful that you found not just one, but two dresses for your daughter’s wedding! The non-formal, romantic style sounds simply perfect for such a special occasion.

Thank you again for trusting us to be part of such a meaningful moment — it truly means the world to us. We hope the wedding day is everything you’ve dreamed of and more! 💐💖

Needle & Thread からの回答

2026年2月12日

Thank you so much for your lovely review Michelle! 🌟

We’re delighted to hear that you found the online purchase easy and that the size and quality were exactly as expected. That’s exactly what we strive for!

So happy you love your beautiful dress 💕 Thank you again for your support — we truly appreciate it!

Needle & Thread からの回答

2026年1月30日

Thank you so much for your lovely feedback Lesley! 🌸 We’re thrilled you love the dresses and enjoyed our online service.

We look forward to welcoming you back soon💖

Needle & Thread からの回答

2026年1月29日

Thank you for taking the time to share this feedback with us. We are truly sorry to hear about your experience, and that it fell so far short of the standard of service we aim to provide.

We completely understand how frustrating and disappointing it must have been to make a special trip, only to feel you did not have the experience you had hoped for at our store. This is certainly not the experience we want any of our customers to have, and we would love the opportunity to put this right for you.

Please kindly contact us at customercare@needleandthread.com at your convenience so we can talk through your visit in detail and find a way to rectify this experience.
Your feedback is invaluable to us, and we genuinely want to ensure your next interaction with Needle & Thread reflects the service and care we are proud to offer.

Once again, we sincerely apologise and hope to hear from you soon.

Needle & Thread からの回答

2026年1月28日

Thank you so much for your lovely feedback! We’re over the moon to hear that your dress makes you feel like a princess 👑 and that it fits perfectly.

It’s wonderful to know that your overall experience with us has been so positive, from the quick delivery to finding “the one” ✨. Your kind words truly mean a lot to us!

We hope you enjoy every magical moment in your dress 🌸, and we can’t wait to welcome you back to Needle & Thread again.

Needle & Thread からの回答

2026年1月28日

Thank you so much for your lovely feedback Lynne! 💖 We’re delighted to hear that you’re happy with your dress and that our customer service was helpful.

We completely understand your disappointment regarding the 10% discount and appreciate your understanding about the procedure. Your kind words about our dresses mean a lot to us, and we’re so grateful for your recommendation.

We hope to welcome you back to Needle & Thread in the future and help you find something else beautiful! ✨

Needle & Thread からの回答

2026年1月28日

Thank you so much for your lovely feedback! 💖 We’re delighted to hear that your dress arrived quickly and that you’re happy with it.

We hope you enjoy wearing it and look forward to welcoming you back to Needle & Thread soon! 🌸

Needle & Thread からの回答

2026年1月28日

Thank you so much for your wonderful feedback! 💖 We’re thrilled to hear that you’re happy with your dress and that it has helped you find “the one” for your special day 👰.

We completely understand about the adjustments for your height, and it’s great that only a few simple alterations are needed. It’s always our aim to provide dresses that are beautiful, high-quality, and true to the images online, so it’s lovely to hear we hit the mark for you 🌸.

We hope your wedding day is truly magical ✨, and we wish you all the very best as you prepare for it!

Needle & Thread からの回答

2026年1月23日

Thank you so much! ✨❤️
We’re absolutely delighted you love it — just like a fairytale is exactly what we hope for 🧚‍♀️🌸
Enjoy every magical moment wearing it! ✨👗

Needle & Thread からの回答

2026年1月21日

Thank you so much for your lovely message Lucy! 💐

We’re thrilled to hear that Needle & Thread has been your dream for a wedding dress and that you enjoyed the customer service and speedy delivery. It’s wonderful to know the dresses you ordered were beautiful, and we’re so excited for you to wear your chosen dress on your special day.

Wishing you a truly magical wedding day, and thank you again for sharing your experience 💍💕

Needle & Thread からの回答

2026年1月21日

Thank you so much for your wonderful review Sharon 💕

We’re thrilled to hear that your dress arrived beautifully packaged and on time. It’s so lovely to know that you’re excited to wear it for your daughter’s wedding — what a special day to celebrate.

Thank you again for choosing Needle & Thread, and we hope the dress makes the day even more magical✨

Needle & Thread からの回答

2026年1月21日

Thank you so much for sharing your honest thoughts — we really appreciate you taking the time to leave feedback 💗

Our dresses are designed to be romantic and expressive, and we completely understand that this style won’t suit everyone or every preference. It’s always so helpful for other customers to hear different perspectives when choosing what feels right for them ✨

Thank you again for trying our pieces and for sharing your experience so openly — we truly value it 🌸

Needle & Thread からの回答

2026年1月21日

Thank you so much for your lovely feedback! 💕

We’re so happy to hear that you’re in love with the dress — that truly means the world to us. Thank you for choosing Needle & Thread, and we hope you enjoy wearing it just as much as we enjoyed creating it 🌸

Needle & Thread からの回答

2026年1月21日

Thank you so much for taking the time to share such a wonderful review Erin.

We’re absolutely thrilled to hear that you found the Try Before You Buy option helpful and that everything from delivery to returns was smooth and seamless. It’s lovely to know the dresses fit beautifully and felt flattering — and thank you for sharing your sizing details too, that’s so helpful 💕

Most of all, we’re honoured that the dress you chose will be worn on your wedding day — we truly couldn’t ask for a better compliment.

Wishing you the most magical day, and thank you again for choosing Needle & Thread 🌸✨

Needle & Thread からの回答

2026年1月16日

Thank you so much for your lovely feedback Roz! ✨
We’re so glad you love our dresses and that they made your special occasion even more memorable.
We hope to welcome you back soon! 🌸

Needle & Thread からの回答

2026年1月15日

Thank you so much for your lovely review 💖

We’re thrilled to hear that you love your dress and appreciate the variety of lengths we offer—finding the perfect fit is so important. It’s also wonderful to hear that you enjoyed our service and found the website easy to navigate.

We truly appreciate your support and hope your dress brings you many special moments! ✨