Stunning dresses, packaged beautifully. Took advantage of the try before you buy, what a fabulous idea! Unfortunately the dresses were not quite right for my daughter so sadly had to return them. Cu... ãã£ãšèŠã
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Ordering was super easy and the website layout was nice. Shipping was incredibly fast and the dress I ordered was beautiful and as described. My only complaint is the lace is a darker cream than the d... ãã£ãšèŠã
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The dress is very pretty, fits well, and feels comfortable on. I will need to get the sleeves and hem shortened, but thatâs fine. I purchased this dress for a formal wedding and I think it will work o... ãã£ãšèŠã
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Beautiful dress designs and great quality. Dress arrived quickly and was beautifully wrapped and packaged. I could not be happier! having returned a previous dress where the fit wasn't right, the... ãã£ãšèŠã
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Needle & Thread. An ultra-feminine contemporary womenswear brand for your every moment. Exclusive collections and styles. Shop Needle & Thread dresses, gowns, tops and skirts with next day delivery.
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6th Floor, Lynton House, 7-12 Tavistock Square, WC1H 9LT, London, è±åœ
- +44 20 3695 0476
- customercare@needleandthread.com
- needleandthread.com
4.5
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Mother of the bride pending
Thank you so much, I am so excited to be mother of the bride in Crete next summer with the most amazing dress!
Perfect Pefect Pefect from ordering sending back and ordering different size!
Super fast,
Thanks again team Neddle & Thread x
2025幎10æ7æ¥
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Needle & Thread ããã®åç
Thank you so much for your lovely review Linda! ð We're absolutely thrilled to hear you're loving your dress â how exciting to be mother of the bride in Crete next summer! âš
We're so glad the ordering and return process was smooth for you â and thank you for your kind words about our team ð
Wishing you the most magical day â youâre going to look incredible! ð«
Really good service of delivery
Really good service of delivery, the dress is amazing and true to size.
2025幎9æ30æ¥
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Needle & Thread ããã®åç
Thank you so much for your lovely review Ivana! ð
We're thrilled to hear the dress is a perfect fit and that you were happy with the delivery service âš Your kind words mean the world to us â enjoy wearing your beautiful dress!
Brilliant experience - will definitely purchase again.
I placed my order with Needle and Thread on a Tuesday evening and it was with me on Thursday (I am based in rural Ireland). I was really delighted with the quick delivery as I had a last minute problem with my wedding dress and I ordered the Rosie ballerina dress as a replacement. The dress is absolutely beautiful and was beautifully packaged even the smell from the fabric was lovely! I am looking forward to wearing it at my wedding tomorrow. Worth noting I did size up and the dress fits perfectly.
2025幎10æ1æ¥
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Needle & Thread ããã®åç
Thank you so much for your lovely review Hannah! ð
Weâre thrilled to hear your order arrived so quickly all the way to rural Ireland â just in time for your special day!
The Rosie ballerina dress sounds perfect, and weâre so happy it fits you beautifully ðâš. We hope you have an amazing wedding day tomorrow and feel absolutely stunning in your dress!
Thank you for choosing Needle and Thread and for sharing your experience with us.
Wishing you all the best! ðž
Stunning dresses
Dresses arrived on time beautifully packaged and were stunning! Unfortunately not suitable for occasion so returned but would not hesitate to order again
2025幎9æ24æ¥
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Needle & Thread ããã®åç
Thank you so much for your lovely review Sue!
Weâre glad to hear the dresses arrived on time and beautifully packaged. Weâre sorry they werenât quite right for your occasion, but we really appreciate your kind words and look forward to helping you find the perfect outfit next time.
Thanks again for choosing us! â€ïž
Great experience, wonderful dresses
Great experience with Needle & Thread. I used Try-Before-Buy to get four dresses to try at home. I picked one to keep and returned the others. That was a wrench! They were all so beautiful and well made it was hard to pick. I also appreciate they are ethically sourced and made in India. Will definitely be a repeat customer.
2025幎9æ22æ¥
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Needle & Thread ããã®åç
Thank you so much for sharing your experience, Emma. Weâre delighted to hear you enjoyed trying on the dresses at home and found it so hard to choose â itâs always a tough decision when theyâre all so beautiful. ð
Weâre also thrilled that you appreciate our ethical sourcing and craftsmanship. We canât wait to welcome you back for your next special occasion!
LA IMPORTANCIA DEL TALLAJE INCLUSIVO
El vestido es muy bonito, cómodo y ligero, pero quizas lo mejor de esta experiencia, ha sido que no encontré en toda españa una tienda online que tuviera vestidos de novia y fiesta de calidad con tallas más allà de una 44 ficticia que la realidad ajustaba más a la 42. Encantada con el tallaje inclusista, el servicio y la rapidez.
2025幎9æ21æ¥
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Needle & Thread ããã®åç
Thank you so much for sharing your experience! Weâre thrilled to hear that you loved the dress and that our inclusive sizing made a difference â itâs something we care deeply about. ð
Weâre also delighted that our service and speed helped make your experience even better. We canât wait to welcome you back for future special occasions!
âI received the evening dress withoutâŠ
âI received the evening dress without its travel cover. The dress itself is beautiful, but I was a bit disappointed that the protective cover was missing.â
2025幎9æ11æ¥
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Needle & Thread ããã®åç
Thank you for your feedback Salma, and weâre so glad to hear you loved the dress! ð
We do want to clarify that travel bags or dress covers are not something we provide with any of our dresses, but we really appreciate you sharing your thoughts. Your feedback helps us consider how we can continue to improve the experience for our customers ðž
Efficient and prompt service
Efficient and prompt service. Delivery arrived ahead of schedule. Sadly the dress didnât fit but returning it was simple and I was kept informed as to the process and progress of the refund
2025幎9æ5æ¥
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Needle & Thread ããã®åç
Thank you for your feedback Jane. Weâre glad to hear that our service and delivery exceeded your expectations, and that the return and refund process was smooth and clear.
Weâre sorry the dress didnât fit this time, but we hope to help you find the perfect one in the future! âš
Good brand, beautiful dresses, reliable company
Beautiful dresses, very fast shipment, very quick answear online and very polite staff.Top quality dresses.
2025幎9æ10æ¥
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Needle & Thread ããã®åç
Thank you so much for your kind words Rahaian ð Weâre so glad to hear you enjoyed the quality of our dresses and that our team could make your experience smooth and pleasant. Your feedback means the world to us! âš
Amazing Wedding Dress
I ordered the Dragonfly Garden Ankle Gown as my wedding dress and have no regrets. It was a beautiful wedding dress! I received so many comments on how flattering it was and it fitted perfectly. N&T have excellent customer service also. Highly recommend for anyone wanting a more unusual dress on a smaller budget. Amazing experience!
2025幎9æ4æ¥
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Needle & Thread ããã®åç
Thank you so much for your lovely review Jasmine and for choosing us to be part of your special day! ð
Weâre overjoyed to hear that the Dragonfly Garden Ankle Gown made you feel beautiful and that it was the perfect fit for your wedding.
Your kind words about our customer service mean the world to us, and weâre so glad you had such a positive experience.
Wishing you all the happiness in your married life, and thank you again for recommending us â it truly means a lot! âšð
The try before you buy is such a greatâŠ
The try before you buy is such a great concept as it allowed me to try 2 styles and sizes. My final decision is gorgeous! Im not sure now if I'm more excited to get married or to wear my dress ð€£ the dress is everything I wanted and more, I can't stop smiling when I think about it and have to stop myself telling people, apart from a select few of course!
2025幎9æ6æ¥
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Needle & Thread ããã®åç
Thank you so much for sharing your wonderful feedback Clair! ðâš Weâre thrilled to hear that our Try Before You Buy service helped you find your perfect dress.
It makes us so happy to know itâs everything you dreamed of (and more!) for such a special occasion. We can just imagine the excitement, and weâre honored to be a part of your wedding journey.
Wishing you all the love, joy, and magic on your big day â and we canât wait for you to shine in your gorgeous dress! ð
Absolutely gorgeous dress
Absolutely gorgeous dress, felt like a fairy princess. Very comfortable.
2025幎8æ30æ¥
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Needle & Thread ããã®åç
Thank you so much for your lovely review! âš Weâre delighted to hear that you felt like a fairy princess in your dress and that it was comfortable too. We hope you enjoy wearing it and creating many magical memories! ð
Great experience
Great experience, loved try before you buy unfortunately dress ordered was too big. Next size not available.
2025幎9æ4æ¥
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Needle & Thread ããã®åç
Thank you for sharing your experience with us. Weâre so glad to hear that you enjoyed our âTry Before You Buyâ service!
Weâre sorry that the dress you ordered was too big and that your next size isnât currently available. We completely understand how frustrating that must be and appreciate your patience.
Your feedback is invaluable in helping us improve our service, and we hope to have the opportunity to help you find the perfect dress soon.
absolutely loved my dress
absolutely loved my dress, the quality and colour is fantastic and true to the photo/ video of it, i bought this for my daughters wedding something different and unique .
2025幎9æ3æ¥
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Needle & Thread ããã®åç
Thank you so much for your lovely review! Weâre delighted to hear that you absolutely loved your dress and that the quality and colour were exactly as expected. Choosing something unique and special for your daughterâs wedding must have been such a meaningful moment, and weâre honoured to have been part of it ðž
Your kind words mean the world to us â every customer matters, and feedback like yours helps us continue creating pieces that make special occasions even more memorable.
We hope you had a wonderful time celebrating your daughterâs wedding, and we look forward to helping you find another outfit youâll love just as much in the future ð
Needle & Thread ããã®åç
Thank you for your kind words! Weâre so pleased you had an excellent experience with us, and we look forward to welcoming you again soon. âš
Perfect Mother of the Bride dress
The most exquisite dresses and so many beautiful choices for a mother of the bride. I was beginning to worry I would not find the perfect dress for my daughters Spring Wedding when a Google search led me to Needle and Thread.
I now have the tough decision on which beautiful dress to choose ... they are all lovely and fit beautifully.
2025幎9æ4æ¥
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Needle & Thread ããã®åç
Thank you so much for your lovely review, Paula.
Weâre delighted to hear youâve found so many beautiful options for your daughterâs spring wedding â what a special occasion to dress for. Weâre thrilled the dresses fit you so well, and we wish you all the best in choosing your perfect outfit for the big day. ðâš
Excellent customer service
From ordering to returning, everything was so efficient and made easy for the customer
2025幎8æ25æ¥
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Needle & Thread ããã®åç
Thank you so much for taking the time to share your feedback, Marie.
Weâre so pleased to hear that you found the ordering and returns process efficient and easy â thatâs exactly the experience we aim to provide. Your kind words truly mean a lot to us.
If thereâs ever anything else we can help with, please donât hesitate to get in touch. We hope to welcome you back again soon ðž
High quality beautiful dresses and wonderful costumercare!
I can only recommend dresses from Needle&Thread.
My overall experience has exceeded my expectations by far, being in design, fit, quality of materials as well as outstanding customercare. Nurcan was very helpful in guiding in sizes and through top service also made it possible for me to get my dream wedding dress. I am coming from a twin pregnancy and am "dealing" with a body which has been through much change and is still in change. I feel confident and beautiful wearing my dress and I thank Needle and Thread for being part of making that possible. Thank you!
2025幎9æ2æ¥
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Needle & Thread ããã®åç
Thank you so much for your incredibly kind and thoughtful review, Kiraâ it truly means the world to us.
Weâre absolutely delighted to hear that your experience with Needle & Thread exceeded your expectations and that you feel confident and beautiful in your wedding dress. That is exactly what we hope for every one of our brides, and knowing we played a small part in your special journey is an honour.
Weâll be sure to pass on your kind words to Nurcan â sheâll be so happy to know that her support made such a positive impact.
Wishing you all the love and happiness as you step into this next chapter â and congratulations again, not only on your wedding but on your twin journey as well ð
âA Fairytale Dress with a Touch of Old Hollywoodâ
I wore the Needle & Thread Genevieve Ruffle Gown for my wedding, and it was everything I hoped forâromantic, elegant, and so unique. The cascading tulle ruffles created such beautiful movement, and the champagne shade felt timeless yet modern. The craftsmanship is amazing for the price; every detail from the delicate ruffles to the flattering silhouette felt thoughtful and luxurious.
The dress is surprisingly comfortable for a gown with so much volumeâI could sit, dance, and move around without feeling restricted. I did size up based on reviews, and it was the right choice.
I received endless compliments and felt like a real-life movie star! The only thing to keep in mind is sizingâit runs a bit small, so check measurements carefully. Overall, I couldnât recommend it enough for brides who want something whimsical, elegant, and totally unforgettable.
2025幎6æ13æ¥
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Needle & Thread ããã®åç
Thank you so much for sharing your amazing experience, Maxine. Weâre absolutely thrilled to hear that the Genevieve Ruffle Gown made you feel like a movie star on your wedding day. âš
Itâs wonderful to know you loved the romantic design, the craftsmanship, and that it was comfortable enough to dance and move freely. We really appreciate you sharing your sizing tipâit will be so helpful for other brides.
Wishing you all the happiness in your new chapter, and thank you again for choosing Needle & Thread ð
The dress is cheaply made
The dress is cheaply made. It's made in India. The quality and the design is very ugly. I would not recommend.
2025幎8æ30æ¥
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Needle & Thread ããã®åç
Weâre very sorry to hear that your dress did not meet your expectations. We always aim to provide high-quality products, and itâs clear we missed the mark this time.
Your feedback is important to us, and weâll be sharing it with our quality team to ensure improvements are made. Weâd also be happy to assist you directly if youâd like to discuss a return. Please contact our customer care team at customercare@needleandthread.com
Thank you for taking the time to share your experience.
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