Neomesteren レビュヌ 

191
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TrustScore 5段階評䟡の4.5

4.6

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5぀星のうち5の評䟡

Great help and instructions installing Neo 7 when when I needed to replace my BeoVision 7-40 with a new TV from LG. I can now use my Beo4 remote, BeoLab speakers and the motorized stand. Looking for... もっず芋る

5぀星のうち5の評䟡

Excellent product - Neo7 (R2). Really pleased being able to continue using my Beolab speaker, B&O motorised stand and BeoOne with my new LG TV. Great support as well, thanks to Rudi, should you ha... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I was unhappy with my B&O 3000, with master link, because it has no blue tooth and internet possibilities. Than I discovered NeoRadio and I am surprised that all the nice features that where availabl... もっず芋る

5぀星のうち4の評䟡

I have fitted a Neo spacer for my Beovision 7-32 stand. Unfortunately, there was no clear mounting instruction available on either the Neo website or as hardcopy with the spacer. After two trial sessi... もっず芋る

䌁業が回答したした

䌁業情報

  1. ハむファむ店
  2. 電子郚品提䟛業者
  3. テレビ販売店

圓該䌁業による蚘述

NeoMesteren blev stiftet i 2020 med det formål at udvikle, producere og sÊlge special tilpasninger og lÞsninger til udstyr fra Bang & Olufsen. Vi er en flok mennesker, som alle har vÊret ansat på B&O eller har udviklet produkter til B&O. I Þjeblikket er vi igang med 3 nye produkter, som kan genskabe glÊden ved mange Êldre B&O produkter. Udviklingen er i gang og det fÞrste produkt blev lanceret ved årsskiftet 2021


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

191件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

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ネガティブなレビュヌの 75に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

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過去12か月のレビュヌ数: 74ä»¶

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5぀星のうち2の評䟡

Great quality, but really, really bad shopping experience

products seem good quality. However the fact that customer has to buy everything seperately at these prices makes for really bad shopping experience. when buying a neo box, the fact that its does NOT come with ALL the cables or it isn't stated in clearly that cabels are sold seperately and without actually printed installation manual makes everything worse. just a QR code that guides to website with all manuals you can find normally instead of the actual product manual. if the cables were standard and not propriertery it wouldn't be that big issue. but since BEO uses DIN to RJ45 cables that at least aren't sold in normal electronic stores makes not including such cable with a 410€ product feels like a scam by the intentionally seperating the necessary item to be sold seperately. The whole idea of helping people to keep their old still functioning and expensive beo products is great but then selling everything seperately makes extremely hard to recomend it to anyone. Then the advertising of multiple shipping partners but not letting customer choose, and locking them to single one without telling them why the other carriers aren't available, while charging +30€ for shipping in nordics doesn't help the experience. They advertise a spacer for the stnads but nowhere do they actually say that if TV is 70 inches or bigger that a vertical support, also sold seperately of course, is absolutely needed. the final cherry on top for poor experince was shipping time getting delayed by late posting of the package on friday so actual shipping time goes well into next week. they also claim to send regurlar updates on the delivery but I only receved single email that the package is on the way before going silent and just asking for review few hours after pick up. Also lack of anykind estimate if firmware timeframe when other TV brands would get support for the neobox 7 is pretty bad look.

2026幎3月12日
Neomesteren ロゎ

Neomesteren からの回答

Hello Anton

Thank you for your review and for highlighting the quality of the product – we truly appreciate that.

We are sorry to hear that your overall experience did not meet expectations. We would like to clarify a few of the points you mention:

Our solutions are used with many different Bang & Olufsen setups, which can vary significantly. For this reason, cables are not included as standard, so customers do not end up paying for or receiving cables that do not match their specific installation. We aim to clearly describe on the product page what is included and which cables may be required separately, and we will take your feedback into account to make this even clearer.

Regarding manuals, we have chosen digital guides via QR code to ensure that instructions are always up to date while also reducing paper usage. All manuals are available as downloadable PDF files on our website, so they can easily be printed if a physical copy is preferred.

With respect to delivery and tracking, we are sorry if the communication was not clear enough. A tracking link is provided, and we continuously look at how to make this information more visible and informative.

In terms of compatibility, we are continuously working to expand support for additional TV brands. We agree that setting clear expectations around this is important, and it is something we are actively improving.

If you would like, we would be happy to assist you directly with your setup or any questions – you are always welcome to contact us.

Thank you again for your feedback – it helps us improve both our products and the overall experience.

Kind regards
Neo Mesteren

5぀星のうち4の評䟡

I was unhappy with my B&O 3000

I was unhappy with my B&O 3000, with master link, because it has no blue tooth and internet possibilities. Than I discovered NeoRadio and I am surprised that all the nice features that where available when I bought the B&O are also available after installing the NeoRadio.
The manuals for installing the kit could be improved.

2026幎3月9日

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