Nevstudio レビュー 

The support team was very nice to me.
They helped me change the adress of my package when I got it wrong.

For the moment, i have nothing bad to say, i've alway been satisfied with their services, recently i ordered two thing together, unfortunately, one of them got out of stock wich i was sad for it of course.

But! They Kindly contacted me back to propose a solution, (exemple) i had paid 60$ the pant, they offered me to gave me a 60$ + 15$ (75$) code bonus to get another one.

But, i wanted something particular, i did the demand, i asked their service and i got well served.

They gave me a positive answer and they adapted the situation to please myself.

I highly recommend them, im buying on their website since a few years now, i never got deceived. (Maybe juste one time but it was my fault this time).
All the other time the quality of the stuff plus the service they gave me has always been excellent.
I also bought a special streetwear backpack i use almost every single day since 1 year now and it's still completely clean and solid.

Thank you for reading !

Good customer service, good shipping time,sizing charts and details about products, as well as the products being of good quality for the price

I made a few errors with my order and their customer service was amazing and so helpful. Everything I wanted changed was changed and communication was excellent. On top of that the quality of the clothing is amazing for the price. Definitely recommend!!

Nevstudio offers really cool clothing and I'm happy to have found a site that supports my rather niche kind of style. The quality of their products vary depending on what you get, with some pieces I've been really happy, for some the quality felt rather cheap. I was in contact with the customer service once so far, because an item ran out of stock. Very unfortunate for me, but I was happy they got in touch with me so quickly! They were very cooperative, kind and patient and their response time was very quick. My out of stock issue got solved within a day.

However, the biggest issue I have - that keeps me hesitant on pressing the order button each time - is their horrible return service. They don't provide a label for returns, they demand pictures of the item including intact labels etc. (which is understandable), but some clothes were shipped without a label to begin with so I wouldn't be able to return them even if I wanted to. I feel worried trying out their products, because I have the constant fear I wont like the piece as expected and will have to go through the taxing return process while also having to prove that no labels were attached in the first place. It feels rather exhausting and difficult to deal with and leaves you with more concerns than actually feeling like your comfort as a customer is valued. Imo they should be providing labels without having to provide pictures of the item, doesn't matter if they'd take money for the return shipping or not while afterwards deciding upon viewing the item if a refund is approved.

Edit: To further support my statement about the return service I decided to try it out. Before they give you a label they offer in store credit or shipping out the correct size of your order after paying an extra fee, because returning the product "would be more expensive than these options". Still only mildly satisfying as most of their options end in more fees, but here again - their response time is rather quick and they're at least trying to offer different alternatives before letting you pay an ungodly amount of return shipping fees.

The Products are great i have been ordering from them for multiple yeas now and never had any issues.

They have amazing customer support, recently i made a mistake while ordering and the support fixed it within 2 hours ! all it took was one E-mail.

Great site with great Products can recommend 10/10

I made a mistake with shipping address and I addressed the team about this issue and the team edited my proper address promptly. It was such a relief on my behalf. Thank you for your exceptional customer service!

I made a mistake in my order and needed a different size sent. Nevstudio customer service/support got back to me right away and fixed it. Brava! Thankyou :-)

Great quality and selection of clothing. And incredible customer service

Customer Service was amazing! I had gotten the wrong size and within the hour they had responded and changed the size for me! Super polite I would buy again 💯

The customer support was amazing! The clothing from nevstudio are always top tier! My go to shop for techwear and alt fashion!
The customer support staff have really helped me! Especially with my inquiries and questions. They were patient with me and very helpful and supportive. Especially Donna! Thank you so much! I will tell all my friends how amazing Nevstudio is!

Their support team is very solid and quick with updates and helpful services

Good as a warm candle and a long bath…

Kind support.

I accidentally got the wrong size on my clothes and support was kind and nice throughout aswell as quick and on top of it!

Top client support

I wrong a size of a top and wrong order of a pair of trousers and they change the size of the top and give a gift card for the price of trousers. I’m very happy for the fast support and the customer follow. I definetely buy again on this site.

Me being clumsy, I put the wrong delivery address while ordering but all i had to do was text them two words "change address" and received a reply within an hour via email, my problem was solved instantaneously. So well done to the support team ✌🏻.

Amazing customer service and understanding, these people are so dedicated to their job it amazes me how much they care about the product and customers! Will definitely order again!